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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2260.0. "From Address being replaced with POSTMASTER" by COMICS::HALFACREE (Digital Services - Viables) Mon Feb 15 1993 10:54

    Hello,
    
    I currently have a customer problem which I can't tell if it's ALL-IN-1
    or Message Router causing it.
    
    The customer is having a mail sent to him from ALL-IN-1 v3.0 via MR v3.2
    to MRX v2.2 via MR v3.2 to ALL-IN-1 v3.0. When he receives the mail it 
    displays the following which is also the same if you show header. 
    
                 I N T E R O F F I C E   M E M O R A N D U M
    
                                          Date:     12-Feb-1993 10:40am GMT 
                                          From:     Mike Halfacree
                                                    POSTMASTER
                                          Dept:
                                          Tel No:   
    
    When he tries to reply, it sends the reply to the postmaster account
    not the originator.  I have traced the message to the MRX gateway and
    all of the originators details are still present, so it appears to lose
    the originators address details at the last stage of MR to ALL-IN-1.
    
    Can anyone give any pointers of files I can check in A1 IOS to see what
    maybe replacing the address with POSTMASTER ??
    
    Thanks,
    
    Mike  
T.RTitleUserPersonal
Name
DateLines
2260.1Insufficient InfoAIMTEC::WICKS_AWALES 10 England 9Mon Feb 15 1993 16:4111
    Mike,
    
    need a bit more info - what does the message look like in the Outbox?
    what is the FROM and TO. 
    
    Also is the message being auto_forwarded at any point or sent via
    a special mail-destination (i.e a recipient with a VMSmail destination)
    
    Regards,
    
    Andrew.D.Wicks
2260.2check the MRX operationFORTY2::ASHGrahame Ash @REOMon Feb 15 1993 18:395
One thing to bear in mind is that this address is on the content of the 
message, and MR will not touch the content. MRX will, as it converts between 
MR addresses and X.400 addresses. Check the DDS entries for the user.

grahame
2260.3CSOA1::LENNIGDave (N8JCX), MIG, CincinnatiMon Feb 15 1993 21:4712
    To expand on Grahame's response...
    
    On the outbound (NBS->X409) hop, MRX needs to translate both the
    Envelope and Content addresses. If it can't translate the env.sender
    it will NDN the message. If it can't translate the content.from it
    does not include any address (while preserving the FreeformName).
    
    Assuming that IOS substitutes POSTMASTER for this case, then you need 
    to figure out why the envelope.sender of the orignal NBS message matched 
    the DDS reverse lookup, while the content.from didn't.
    
    	Dave
2260.4FORTY2::ASHGrahame Ash @REOTue Feb 16 1993 10:016
Thanks, Dave - you spotted that I'd exhausted my MRX knowledge by then!

And yes, I'd assumed that it must be IOS inserting the POSTMASTER . .  though 
I can't imagine where or why it does. 

grahame
2260.5Possible explanationIOSG::SHOVEDave Shove -- REO2-G/M6Tue Feb 16 1993 11:2217
    I think that incoming messages are created as being owned by, and
    therefore "from", POSTMASTER. Normally this gets over-written by the
    From, but if there isn't a From I wouldn;t be surprised if it gets left
    as POSTMASTER.
    
    However, observe the following comment (which you, Grahame, might
    remember!):
    
    
!
! Check the FROM field on the message. If it hasn't got any @ in it, we'd be
! better off copying the envelope value. This is to cater for cheap user agents
! (such as DECmail-11) which don't bother putting full FROMs on the message and
! just let MR do all the work.
!

Dave.
2260.6FORTY2::ASHGrahame Ash @REOTue Feb 16 1993 12:2232
>          <<< Note 2260.5 by IOSG::SHOVE "Dave Shove -- REO2-G/M6" >>>
>                           -< Possible explanation >-
>
>    I think that incoming messages are created as being owned by, and
>    therefore "from", POSTMASTER. Normally this gets over-written by the
>    From, but if there isn't a From I wouldn;t be surprised if it gets left
>    as POSTMASTER.
    
Hmm, I don't think so. Yes, Postmaster creates the fetched message, but the 
message as shown in .0 has a correct Author, and Postmaster as the DAF's 
FROM_ADDRESS field. As there won't be a default for that, someone's put it in 
explicitly.

>    However, observe the following comment (which you, Grahame, might
>    remember!):
>    
>!
>! Check the FROM field on the message. If it hasn't got any @ in it, we'd be
>! better off copying the envelope value. This is to cater for cheap user agents
>! (such as DECmail-11) which don't bother putting full FROMs on the message and
>! just let MR do all the work.
>!

Oh dear, I'd forgotten what a long memory ALL-IN-1 has! But this doesn't 
really look relevant as the point was to try and get a valid return address - 
POSTMASTER clearly isn't that.

I don't think we're going to get to the bottom of this unless we find out the 
DDS entries (as Dave L requested), or some NBSDMPs of the message on its 
travels.

g
2260.7DDS entry for recipient...COMICS::HALFACREEDigital Services - ViablesWed Feb 17 1993 10:1525
    Hi,
    
    Thanks for all the replies so far. 
    
    Below is a copy of the recipients DDS entry, I'll be able to post 
    details of the NBS and x.409 files later when the customer starts work.
    
        Organizational unit             : JH Bermuda
        Given name                      : David
        Surname                         : Yates
        Name                            : David Yates
        Reverse lookup                  : DCY@A1@BERCLS
        Master copy owning node         : ISLMAN
        MHS/VMS address number          : 1
                MHS/VMS address part    : BERCLS
                MHS mailbox             : A1
                MHS User identifier     : DCY
        Access Time                     : 15-MAY-1992 19:53:36.86
        Update Time                     : 15-MAY-1992 19:53:36.86
        DDSID                           : 21280A800095AA119C7EA840BD020000
    
    Thanks,
    
    Mike
        
2260.8KERNEL::OTHENJThu Feb 18 1993 11:407
    Hello Mike,
    
    	There is no Proxy User agent (OA$"NODE"$ALLIN1) or Unique
    subscriber identifier on this entry. Was this subscriber entry
    created by ALL-IN-1?
    
    		Julie