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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

2185.0. "V3.0 PT procedure returns Internal Error..." by TAV02::CHAIM (Semper ubi Sub ubi .....) Mon Feb 01 1993 10:37

Our first V3.0 customer (U.S. English) ran the PT housekeeping utility.

It appears to execute properly and does report on several accounts with either 
bad DIRECTORY definition or bad VMSUSR definitions.

It then states:

Number of drawers on system 		= 29
Number of draweers that are in error 	= 0
Number of accounts processed		= 41

Then he gets:

%SMJACKET-I Invoking common END_BATCH procedure
%END_BATCH-I Performing End batch job procedure for "PT"
%END_BATCH-I Deleting old log files ...
.
.
%END_BATCH-I Performing %END_BATCH exit and cleanup processing
%END_BATCH-I processing completed ok for %END_BATCH
%SMJACKET-E- Internal error in housekeeping procedure
%SMJACKET-i- performing %SMJACKET exit and cleanup processing 
%SMJACKET-I  close lockfiles
%SMJACKET-E  processing completed with an error fot %SMJACKET
%EMD-I-USESEND 

The manager received an exception message stating that an internal error had
occurred and the name of the LOG file.

Thanks,

Cb.

T.R	Title	User	Personal Name	Date	Lines
2185.1	Haven't seen this on v3.0 myself but	AIMTEC::WICKS_A	MUP(pets) coming to ALL-IN-1 soon?	`Mon Feb 01 1993 17:05`	8
	Chaim, Notes 1380, 1426 contain some possible causes of this. You'd need to swicth DCL verify and/or trace on if these don't help. Regards, Andrew.D.Wicks
2185.2	Trace - HOW?	TAV02::CHAIM	Semper ubi Sub ubi .....	`Tue Feb 02 1993 13:17`	7
	Andy, How to turn on DCL verify or tracing for an MHP procedure? Thanks, Cb.
2185.3		BUSHIE::SETHI	Man from Downunder	`Tue Feb 02 1993 22:34`	30
	Hi Cb, You have to edit the command procedure to set verify and for tracing to be enabled you have to add a few lines depending on what you require from the trace. For example in the following command procedure I would do: $Set verify . . $ allin1/user=manager/noinit/reenter oa$ini_init SET_TRACE(SCRINP) SET_TRACE(MESS) SET_TRACE(A1LOG) SET_TRACE(TERM) do xyz exit The above would display script input, messages and the output will go to a1trace.log and the logfile. See the TRACEARG form for all the options. I know there is a way to set trace on for batch mode but I am not so sure how to do it. The output in the housekeeping logfile can be displayed but not edited as it will contain escape sequences, but the a1trace.log can be view in the editor. Regards, Sunil
2185.4	For our younger readers (:==:)	AIMTEC::WICKS_A	MUP(pets) coming to ALL-IN-1 soon?	`Tue Feb 02 1993 22:54`	10
	Re .3, > You have to edit the command procedure to set verify and for tracing to ... Using CM of course (:==:) we only practice safe customising here! regards, Andrew.D.Wicks
2185.5	neater use of set_trace	IOSG::ECHRISTIE	Eileen Christie	`Wed Feb 03 1993 08:52`	10
	Re .3. It might be neater to use one line, eg set_trace(scrinp,mess,log,term). SCRINP is not all that useful, SCRIPT or INPUT might be better. Note that the log parameter is LOG, not A1LOG, but since LOG is one of the parameters that can take a value, you can give it a new name by using set_trace(script, mess, log="mylog"), for example. The default log name is a1trace.log.
2185.6	any idea what's wrong	CROCKE::YUEN	Banquo Yuen, Darwin Australia	`Mon May 17 1993 10:31`	8
	hello any one got any idea how to solve this problem, i have the same problem after upgrade to v3.0 from v2.4. It is not only happening in one node, it is happening in 8 nodes so far. thanks banquo
2185.7		ANGLIN::HARRISA	user vicious	`Mon May 17 1993 20:26`	6
	i've sen this error at my customer site and i beleive there is a STARS article on it somewhere. if i remember, it was just a matter of some logicals not being defined. ann
2185.8	Checked [ALLIN1.MGR]A1SUB.LOG ???	AIMTEC::VOLLER_I	Gordon (T) Gopher for President	`Mon May 17 1993 22:01`	5
	Banquo, Any errors in the A1SUB.LOG ?? Iain.
2185.9	Stars says...	UTRTSC::SCHOLLAERT	Ajax, Ajax, Ajax...	`Tue May 18 1993 07:14`	34
	ALL-IN-1 V3.0 Housekeeping job log file reports error when it actually works BRIEF PROBLEM OUTLINE: ALL-IN-1 V3.0 Housekeeping fails with internal error ALL-IN-1, Version 3.0 SYMPTOMS/PROBLEM: The housekeeping jobs TRM, UA and PT (maybe others as well) may sometimes seem to fail reporting the following error message:- %SMJACKET-E- Internal error in housekeeping procedure . . %SMJACKET-I %SMJACKET facility exiting due to error The jobs actually complete o.k. ANALYSIS: Checks for values in the LANGUAGE field in the user profile for all records, was done, as were checks that all user's .PST files existed and were accessible. The houskeeping jobs were submitted from the ALL-IN-1 manager account and had plenty of UAF quota values. These items have been seen to cause similiar errors previously. SOLUTION: The system Partition.dat file was checked and a rogue record was located. This record had no VMS username associated with a Drawer and once it was removed the housekeeping log files were no longer reporting the above error. To remove a partition record use the SM MFC MD options to select and remove the suspect record.