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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1906.0. "ALL-IN-1 System for Customer Service" by LGRANG::Shahnam (Windows User) Fri Dec 04 1992 22:47

Hi folks,

I've got a customer that has a need for a on-line customer service and call 
handling.  We came across a glossy in our library about "ALL-IN-1 system 
for customer service" and like to know if anyone has heard of this product, 
is it any good, and what excatly is it?  Has anyone out there come across 
this product or the situation, and what would you recommend?

Thanks in advance
Mehran
T.RTitleUserPersonal
Name		DateLines
1906.1A dead productAIMTEC::WICKS_ASoon: warm beer, football, rainSat Dec 05 1992 00:0111
    Mehran,
    
    ALL-IN-1 System for Customer Services was an old ASSET - it was retired
    from all known ASSETS libraries sometime ago - sorry
    
    It was last upgraded to run on ALL-IN-1 v2.4.
    
    Regards,
    
    Andrew.D.Wicks
1906.2CHOPS ?UTRTSC::SCHOLLAERTAJAX beats Feyenoord again and againSat Dec 05 1992 09:509
    Mehran,
    
    Try EADC:EADC for European Assets. 
    
    I know of the existance of a "Call Handling Asset" called CHOPS. 
    
    Regards,
    
    Jan