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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1870.0. "Deleted event still in attendee cal..??.." by TAV02::CHAIM (Semper ubi Sub ubi .....) Sun Nov 29 1992 14:28

ALL-IN-1 V2.4

A customer has described the following problem:

USER-A scheduled an event with himself (USER-A) and USER-B and USER-C. He then
deleted this event and rescheduled it for the following day.

In USER-A's calendar the event is scheduled correctly showing USER-A (the
scheduler), USER-B, and USER-C as attendees.

In both USER-B and USER-C's calendars there is no referrence to the newly
scheduled event, but the original event (which was subsequently deleted) is
still referrenced.

Thanks,

Cb.
T.RTitleUserPersonal
Name
DateLines
1870.1More information pleaseAIMTEC::ZANIEWSKI_DWhy would CSC specialists need training?Mon Nov 30 1992 12:5712
        This would be expected if USER-B and USER-C have not yet read the
        cancelation notices.
        
        All you can do is make an educated guess as to the sequence of
        events that led up to this result.  If you have access to all the
        sent and read mail messages, examine the headers to see who should
        have gotten mail.
        
        If you don't read event notices in the order they were received,
        it is likely that something like this will result.
        
        Dave Zaniewski
1870.2Fixed it manually ...TAV02::CHAIMSemper ubi Sub ubi .....Mon Nov 30 1992 14:2732
>--------------------------------------------------------------------------------
>                          -< More information please >-
>
>        This would be expected if USER-B and USER-C have not yet read the
>        cancelation notices.

As best I could see, none of the users even received any mail regarding the
deletion of the event. I'm aware that if a user deletes an unread event
deletion notice that the event will NOT get deleted, but in this case there are
3 users involved, and they all claim that they never received any mail.

>        
>        All you can do is make an educated guess as to the sequence of
>        events that led up to this result.  If you have access to all the
>        sent and read mail messages, examine the headers to see who should
>        have gotten mail.
>        
>        If you don't read event notices in the order they were received,
>        it is likely that something like this will result.

Well, there weren't all that many footprints. I couldn't find any mail notices
in any of the user wastebaskets.

What I finally did was to manually delete these "schedulerless" events form
each of the attendee calendars and the meeting.dat and attendees.dat files.

At this point is purely acedemic. I asked the system manager to keep tabs on
things and let me know ASAP if it happens again.

Thanks,

Cb.
1870.3Same hereAIMTEC::ZANIEWSKI_DWhy would CSC specialists need training?Mon Nov 30 1992 21:107
        That's the same thing I do from the US CSC.  If they don't have an
        audit trail, I offer to clean things up.
        
        Kind of makes you wonder why we don't track TM event notices and
        responses in a seperate log file.
        
        Dave Zaniewski
1870.4Possibly caused by a CALENDAR PURGEHVNBND::WARFORDRichard Warford @CEO DTN 367-5455Tue Dec 01 1992 15:576
    Perhaps the meeting scheduler got rid of the meeting by doing a 
    CALENDAR PURGE??? I don't think that would check to see if the meeting
    has occured yet or not - and VERY much doubt that it would bother
    to send cancelation notices...
    
    Rick