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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1860.0. "ADS Procedure fails with dump on a particular user" by EVTAI1::MORVAN () Thu Nov 26 1992 13:46

    Hi,
    
    One of my customer has the following pb:
    
    With the ADS procedure of ALL-IN-1 2.4 english and K603 patch.
    
    In the log file there is a dump when checking a particular user.
    the exit status is %x1000000C
    The process used 3hours cpu .
    The pb is reproductible.
    
    If the user is excluded of the list the job terminated fine
    
    We have verified : The language in the user profile.
    		       There is no blank folder in this account
    		       No missing body or attachement in mails
    
    The customer is going to try immediat archiving for this user. 
    I hope we 'll have more infos.
    
    I don't know what else to verify.
    Do you have any idea ?
    
    Thanks for any help
    
    Genevieve MORVAN
    French Telephon support center
                                                               
    
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1860.1Since noone else repliesAIMTEC::WICKS_ASoon: warm beer, football, rainWed Dec 02 1992 19:4312
    Genevieve,
    
    STARS has 65 articles on Archiving under v2.4 - presumably you can see
    the same databases I can? I couldn't even begin to list all the
    possible causes though analyzing the user's DOCdb and DAF would be
    a good next step followed by encouraging the customer to upgrade to
    v3.0 where archiving is apparently a lot less bad than it was before.
    
    Regards,
    
    Andrew.D.Wicks