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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1811.0. "TO becomes CC when answering remote mail" by GIDDAY::BURT (Chele Burt - CSC Sydney, DTN 7355693) Thu Nov 19 1992 05:40

Hello and Greetings,

We have a customer running ALL-IN-1 V2.4, who has reported a "Problem" which
affects all his users when addressing remote nodes.

message is created and sent
      from: user a node 1
        to: user b node 2
        cc: user c node 3


when message is replied to by user b on node 2, using reply to all, the
response is sent as follows
      from: user b node 2
        to: user a node 1
        cc: user c node 3
        cc: user b node 2

Customer is concerned not so much that the "responder" is receiving mail fom
himself, (which can be changed via MH prior to the send) but that he has gone
from being a "TO::" to a "CC::"

The customer believes that this is a problem. (Of course he's right, he's the 
customer)

Any thoughts? (other than "it's a feature...")  ;^) 


Regards & thanks, 

Chele

T.RTitleUserPersonal
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1811.1Design restrictionUTRTSC::SCHOLLAERTAJAX beats Feyenoord again and againThu Nov 19 1992 09:3129
< STARS V2.5-5/TIMA Query  - For help press HELP or PF2 >
EM ANSWER Puts the Reply Author in the CC List From Remote Mail               
                                                                              
SOLUTION:                                                                     
                                                                              
The problem you describe is a restriction in V2.2, V2.3, V2.4 and             
V3.0 of ALL-IN-1.  Your observations will be assessed for possible            
inclusion in a future release of ALL-IN-1.                                    
                                                                              
ALTERNATIVE:                                                                  
                                                                              
When a mail (local or remote) is answered, if there is only one               
addressee on the original message it is assumed to be you, so the             
answer will ONLY go to the original sender.  You will not even                
be prompted whether to send the answer to "ALL" addressees since you          
are the only one.                                                             
                                                                              
When you answer a message with more than 1 addressee, and choose to           
answer to ALL addressees, all the addresses on the original mail are          
read and placed on the carbon copy list. In the case of purely local          

addresses, any that match OA$USER (i.e. the answerer) are removed, but        
in the case of remote mail this removal is difficult because the remote       
address of the answerer cannot easily be identified as being the current      
user.                                                                         
                                                                              
A MODIFY HEADER command (MH) can be used to remove the address from the       
list before the mail is sent.