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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1782.0. "Slow mail delivery" by MSAM00::VIJAYARAJ () Sat Nov 14 1992 11:14

    Hi,
    
    	I have a customer who is using ALL-IN-1 V2.4 and VMS 5.5. He sent a
    mail from his VAX terminal to a HP mail user. Although he sent his mail
    at about 7 am the gateway log files show that the message reached the
    gateway only at about 6 pm. 
    
    	What I want to know is, other then checking the DOCDB.DAT files and
    looking at EM SM (options in ALL-IN-1) what other files should I be
    looking at in order to track the ALL-IN-1 message from the VAX terminal
    to the gateway.
    
    	Thank you very much.
    
    
    Best regards,
    
    Vijay 
T.RTitleUserPersonal
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1782.1MR IDUTRTSC::SCHOLLAERTDEC 1000 AXP for me pleaseSat Nov 14 1992 12:0511
    Hello,
    
    The Message Router ID of the message (EM SH) will
    enable you to trace its journey after it left ALL-IN-1. 
    [MB$.MR.WRK]MR*.INF files
    contain information about what happened. Check your
    MAILBUS documentation for details.
    
    Have fun,
    
    Jan
1782.2Another pointer to the docsAIMTEC::WICKS_ALiverpool 4 Norwich 1Mon Nov 16 1992 16:248
    Vijay,
    
    You will also find a section entitled "Tracing a Remote Message in
    ALL-IN-1" in Chapter 6 of the ALL-IN-1 Mail MAnagement Guide.
    
    Regards,
    
    Andrew.D.Wicks