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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1694.0. "Sending to Paper Mail" by KERNEL::COOPER (Suzanne Cooper UK Customer Support (833)3502) Fri Oct 30 1992 17:18

    I have a problem sending to a paper mail addressee on a co-existent
    system.  The error is 
    
    Subject: Delivery Failure Report
    
        ALL-IN-1 was unable to deliver your message dated 27-Oct-1992
    11:46am to
    
          PAPER MAIL
    
              - Recipient has invalid paper mail address;
    
    
    I have check the default printer for the sender and that is sys$print,
    I cannot reproduce the problem.  The only difference between my set-up
    and the customer set-up is that he has a co-existent system.  Can
    anyone try this out on a co-existent system and let me know if it works
    or not.
    
    Suzanne
T.RTitleUserPersonal
Name		DateLines
1694.1Silly question...SCOTTC::MARSHALLSun Nov 01 1992 03:034
...but does the printer queue "SYS$PRINT" exist on the problem system?  And if
the queue exists, is it set up properly?

Scott
1694.2One that I've seen is...IOSG::TALLETTGimmee an Alpha colour notebook...Sun Nov 01 1992 20:046
    
    	...and also check that SYS$PRINT is not just a logical set up in
    	someones LOGIN.COm or something...
    
    Regards,
    Paul
1694.3KERNEL::COOPERSuzanne Cooper UK Customer Support (833)3502Mon Nov 02 1992 09:375
    I've tried the logical and queue for sys$print,  I'll get the customer
    to try it again.  Can you confirm if this works ok on a Co-existent
    system?
    
    Thanks Suzanne
1694.4Check Site Printer Entry for Logical OPENED::DONOHUE_FMon Nov 16 1992 21:1782
I found this information in STARS, hope it is helpful!
    
    Faith
    
    
Delivery To Paper Mail Addressee Fails 'Invalid Paper Mail Address
    
PROBLEM:

If your default printer points to a >>>> queued <<<<< printer, and you
send a mail message to a paper mail user on their local system, it
results in a delivery failure notification as below:

 "ALL-IN-1 was unable to deliver your message dated 23-jun-1992 to
   PAPER MAIL


  - Recipient has invalid paper mail address:"


CAUSE:

This was found to occur if the Print queue for the site printer (SM MFP
MPR PR) was pointing to a logical instead of the actual queue.  For
example, the site printer was SYS$PRINT and the print queue field also
showed SYS$PRINT.  There was a logical SYS$PRINT which pointed to the
actual queue which was LPA0.


SOLUTION:

Change the Print Queue to point to the actual queue (LPA0) rather than
a logical that is defined as the queue name.

*************************************************************************
    OR for Port printer:
    
    
Delivery Failure 'Recipient Has invalid Paper Mail Addresse'
                                                                         
\by Bina Cline (152938) - PIPE ICA-41012, THR-16480                      
\THR-16506
PROBLEM:

When a user sends a mail message to a Paper Mail addressee a
delivery failure notification is received that indicates:

 "ALL-IN-1 was unable to deliver your message dated 23-jun-1992 to
 PAPER MAIL

  - Recipient has invalid paper mail address:"

This did not occur in previous version of ALL-IN-1.


CAUSE:

The default printer designated in the senders users profile is
a  >>>> PORT <<<<< printer.


SOLUTION:

This is a restriction in the current version of ALL-IN-1 V3.0
and has been reported to Engineering.

This change in functionality was implemented with ALL-IN-1 V3.0.

In previous versions of ALL-IN-1 although a port printer designated
in a user profile did not result in a delivery failure when
sending paper mail, it could result in loss of mail for remote
or second class messages process by the sender in batch, as these
were not printed.

It is expected that changes will be implemented in the future to
allow local first class paper mail to be printed to a port printer.

In the meantime, the only known alternative is to use a queued
printer as the default printer in the users profile to send paper
mail successfully.
    
    *******************************************************