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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

1667.0. "Deferred mail after MCD cannot be cancelled...." by KERNEL::SIMPSONR (fred) Tue Oct 27 1992 11:19

  I have a customer who has a problem with deferred mail in ALL-IN-1 V3.0
  I have reproduced it by doing the following:

   o  Find a mail in you READ folder and make a copy of it (MCD) in your
      CREATED folder.

   o  Do SH and notice that Date Posted still has the date for when the 
      original message was sent.

   o  Then edit it and defer it for a couple of hours (DEF).

   o  This then makes it a status of SENT and places it into the OUTBOX.

   o  Then use CAN to cancel the deferred message and it says:
      "There are no messages that can be canceled"

   o  Same applies when using SM MM CM

  Surely this is working incorrectly.

  Regards,
  Richard Simpson.

T.R	Title	User	Personal Name	Date	Lines
1667.1	Yes	IOSG::CHAPLIN	Andy Chaplin	`Tue Oct 27 1992 17:11`	15
	The reason it isn't working is that ALL-IN-1 detects deferred mail by looking for mesages that have a "sent" date but not a "posted" (delivered) date. Unfortunately an MCD'd SENT message keeps its original sent and posted dates, and the posted date is not cleared when the message is deferred. This should be fixed in a future release. If this is causing the customer big problems then you might like to look at modifying the EMMDEF form so that it checks for a posted date (cab$.delivery) and clears it. If you do this you should be aware that this field can be multivalued, ie some messages can have multiple posted dates. Andy
1667.2	Deferred mail after MCD cannot be cancelled....	KERNEL::SIMPSONR	fred	`Wed Oct 28 1992 11:19`	8
	Andy, Thanks for the reply. A quick question, is there a way of setting the sent date of a message to nothing? Thus deferred mail would work correctly! Regards, Richard Simpson.
1667.3	A better explanation	IOSG::CHAPLIN	Andy Chaplin	`Wed Oct 28 1992 19:47`	31
	I think I might have typoed in .1 so I'll have another go at getting the field names right! :) Basically the date fields work as follows: cab$.posted is the date and time that the message is posted, ie when Sent or Deferred cab$.delivered is the date and time that the message is delivered (or placed in the queue if it's remote). cab$.delivery is the deferred delivery date and time. A deferred message, which has not yet been delivered and therefore _can_ be canceled, is one which has a .delivery date, but no .delivered date. The problem is that an MCD'd message already has a .delivered date, so if it is subsequently deferred it cannot be canceled. A temporary workaround would be to clear the .delivered field when messages are deferred. Since the field can be multivalued, a script is required. The following script seems to work but comes without a guarantee: get #i = 0 for cab$attributes:delivered do compute #i = #i + 1 .label loop .if #i eq 0 then .exit write change cab$ k = oa$curdoc , delivered = "" compute #i = #i - 1 .goto loop
1667.4	If v3.0, use the new functions . . .	IOSG::SHOVE	Dave Shove -- REO-D/3C	`Thu Oct 29 1992 10:38`	6
	Replace compute ? = ? + 1 with INCREMENT (and ? - 1 with DECREMENT) It's marginally faster! D.