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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

1606.0. "Urgent: ALL-IN_1 and upgraded CDA problems" by YUPPY::CARTER (Windows on the world...) Tue Oct 13 1992 19:27

    What part of the CDA convertor libraries does ALL-IN-1 (V2.4) use
    when printing.
    
    Yesterday I upgraded a customer to CDA Convertor Libraries V2.0.
    
    This involved copying some CDA Base Services files from a later version
    of VMS as the machine I was installing on only had v5.4-1.
    
    The customer has rung today to say they can't print.  I wasn't in so I
    got this second hand - I just wanted to know before calling what
    problems I may have caused - if indeed the problems are related to the
    CDA upgrade.
    
    
    
    Xtine

T.R	Title	User	Personal Name	Date	Lines
1606.1	Depends on the Document type	IOSG::NEWLAND	Richard Newland, IOSG, REO1-D/4A	`Wed Oct 14 1992 12:15`	18
	The parts of CDA used by ALL-IN-1 V2.4 when printing depends on the type of document being printed and the type of output being produced. Some document types will not use use CDA at all. ALL-IN-1 will call the CDA Convert routine, specifying the formats of the input and output files. The CDA routines will then invoke the appropriate front end and back end as specified by the file formats. For example if you a printing a DDIF document to a PostScript printer then front end will be 'DDIF' and the back end will be 'PS'. What type of documents cannot be printed, and what errors are being reported? Can you do an equivalent CDA convert from DCL? Richard
1606.2	Some more info	SEDTU5::Glyn-Davies		`Wed Oct 14 1992 12:28`	13
	Richard, I am picking this up from Christine and I have a little bit more information. I believe that the customer is trying to print WPS-PLUS files. The problem seems to occur when they try to start the OA$FORMATTER queue. This results in a 'file not found' message but no indication of what the file in question is. Hope this helps, Glyn
1606.3	Try $ RUN OA$FORMATTER	IOSG::NEWLAND	Richard Newland, IOSG, REO1-D/4A	`Wed Oct 14 1992 12:57`	14
	In ALL-IN-1 V2.4 OA$FORMATTER does not perform CDA formatting, so I'm puzzled that upgrading CDA has caused it to fail. If the OA$FORMATTER queue cannot be started it may be that the OA$FORMATTER.EXE image cannot be activated. If you do: $ RUN SYS$SYSTEM:OA$FORMATTER.EXE you may get some more error messages from the image activator which will indicate which file cannot be found. Richard.
1606.4	Wrong version of IMG$SHRLIB.EXE	SEDTU5::Glyn-Davies		`Thu Oct 15 1992 16:29`	21
	Richard, Thanks for you help. I have just returned from the customer and everything is running OK now. I ran the OA$FORMATTER.EXE from the DCL command line and got the following error: Image file not found [SYSLIB]DECW$XMLIBSHR.EXE. After some ferreting around it looks as if the OA$FORMATTER links against IMG$SHRLIB.EXE which in turn was linked against DECW$XMLIBSHR.EXE. I restored the old copy of IMG$SHRLIB.EXE, restarted OA$FORMATTER.EXE and everything now works fine. Thanks again, Glyn