[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

1554.0. "Forwarding EM created using WPCORP" by CSC32::K_TO () Fri Oct 02 1992 16:49

Anyone have any ideas on this one?  Here's the scenario:

1. Bambi sends VMSmail to an ALL-IN-1 user;
        address = MRGATE::"A1::JSAYRE"

2. JSAYRE's default editor is WPCORP.

3. JSAYRE uses the Answer option to reply to Bambi;
        address = BELLOWS@MRGATE@SAWA

4. Bambi has her VMSmail forwarded to her ALL-IN-1 account;
        address = MRGATE::"A1::BELLOWS"

5. The reply goes through MRGATE to VMSmail and is then forwarded to
Bambi's ALL-IN-1 account.  But the text of the reply is gone when 
Bambi reads her new mail.  The message basically says "Data of type
WPCORP not found - illegal data".


I had Bambi do a FULLDB one one such message to get the VMS
filename.  We typed it out and it contained exactly the text she is
seeing.  JSAYRE never gets any notification that his reply was not
properly received.


Thanks for any input.

Karen To
CSC/CS

T.R	Title	User	Personal Name	Date	Lines
1554.1	Things to check	SCOTTC::MARSHALL	Do you feel lucky?	`Fri Oct 02 1992 17:05`	17
	1. If WPCORP text is sent from user JSAYRE to user BELLOWS using ALL-IN-1 mail (ie not going through MRGATE at all) does it arrive correctly? 2. If WPCORP text is sent from user JSAYRE to user BELLOWS@MRGATE, but BELLOWS doesn't forward it back to ALL-IN-1, does the correct text arrive in VMSmail? (I guess you won't be able to read it in VMSmail, but you could extract it and give it to WPCORP...) 3. If WPCORP text is sent from VMSmail to MRGATE::"A1::BELLOWS", does it arrive OK? The point of trying all this is to find out at what point in the chain the text is getting lost, and hence identify the culprit. My money is on MRGATE... Scott
1554.2	MRGATE only talks Digital!	BRUMMY::MARTIN::BELL	Martin Bell, TCC, Birmingham UK	`Fri Oct 02 1992 17:22`	26
	Karen, MRGATE cannot understand WordPerfect format, and crashes out with the error message that you described. When you install WordPerfect under ALL-IN-1, there are various modifications (described in the WordPerfect documentation) that force a message through a translation gateway (called @WPC) to translate messages to either ASCII or DX (similar to WPS-PLUS). This is done by a (WordPerfect supplied) script called (i think) WPCORP_OA20_ATOWPC, which you can hack around to determine exactly which messages get translated, and into which format. Normally, messages that contain MRGATE in the address get converted to ASCII automatically by this script. So! You need to apply the WordPerfect script to any menu option in ALL-IN-1 that can "send" a message (see the WordPerfect docs), and the problem should be solved! mb p.s. Well nearly solved, as the WP script actually has a little bug that can cause ALL-IN-1 to access violate. This has been reported to WordPerfect.
1554.3	Thanks!	CSC32::K_TO		`Fri Oct 02 1992 18:42`	5
	Thanks for the replies! Martin, I will check to see if the customer has the WPCorp Products Message Router Mailbox installed, as that seems to be the product that supplies the @WPC mailbox/gateway. Thanks again for the speedy replies!