Conference iosg::all-in-1_v30

    Obviously, I don't know the reasons why the customer has gone for
    cc:mail, but your note does prompt some questions...
    
    As TeamLinks on top of DECmailworks offers a seamless integration into
    the ALL-IN-1 file cabinet, and can use ALL-IN-1 V3.0 shared filing
    abilities - why go for cc:mail which has none of the above?
    
    I do not know of any tool that migrates ALL-IN-1 IOS documents to
    cc:mail, and can't think of a reason why one should exist. It seems to
    be counterproductive to actually help customers to throw out ALL-IN-1
    in favour of a vastly inferior (at least in terms of functionality and
    manageabilty ...) product supplied by someone else.
    
    ..and IBM would love it!
    
    Cheers,
    
    Andy
    

    
    The customer is throwing IOS out for the following reasons:
    - political (Digital shafted the decision maker years ago)
    - cost (The 18 VAX support people, 3 large VAX's, & the disk farm)
    - PC movement (PC LAN's have sprung up everywhere & started using IOS
    	for only mail.)
    - IOS was frozen at V2.3 because the enhancements are of no benefit
    	to the customer.
    
    Digital's options in the situation are:
    . assist the customer with the migration and get services revenue or
    . do nothing and get nothing.
    
    You are correct.  IBM's strategy in this geography is to attack the IOS
    customer base.  Their hook is "cost per seat".  During these economic
    times, every company is taking cost cutting measures.  IBM is selling
    cc:Mail at $250/seat which compares to $574/seat for IOS (which is the
    customer's calculation, not Digital's).
    
    ALL-IN-1 has been highly customized at the customer site.  We have
    countered with the benefits of those customizations, the "value added"
    with our mail products, outsourcing, you name it.
    
    Be watchful in your IOS accounts!  When a customer talks about
    migrating to a PC LAN Email, there are no VAXs in his picture, only
    PC'S!
    								CAR

So the customer wants to go PCs only with cc:Mail?  Then sell them our PC
LAN mail integration product, MAILbus POSTMASTER for LANs/WANs.  It just
began shipping V2.0 this week, and it comes with a cc:Mail tie-in, and an
ALL-IN-1 IOS look-alike character-cell interface (called 'native' mail).
You can keep the VAX in the loop (without needing A1) for the Message
Router connection to the Postmaster to allow enterprise-wide connectivity.

For full details on PM V2.0 press keypad 7 to add MRKTNG::POSTMASTERV2 to
your notebook.

Do whatever you need to do to keep the business, but don't write it off
yet!

Regards,
	Al

    
    The customer has Wollengong LANs, so MAILbus Postmaster is not an
    option unfortunately.
    
    								CAR