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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

1477.0. "%SYSTEM-W-PRODNOTINS, optional software product WPCorp OA not installed" by KAOFS::M_MORIN (Le diable est aux vaches!) Tue Sep 22 1992 20:17

Customer is sending Wordperfect V5.0 attachments to the ALL-IN-1 IOS V2.4 host
from ALL-IN-1 MAIL for DOS V1.1A.  ALL-IN-1 IOS is running Wordperfect
Integration.  They followed the procedure as documented in the release notes, 
for how to get this working, by modifying the FILE_TYPE file and setting
TYPES ACCEPTED to WO.

The ALL-IN-1 Fetcher is logging the following error message when it runs:

$ ALLIN1/NOINIT/...
OA$INI_INITIALIZE
MAIL MTI_FETCH_REMOTE
%SYSTEM-W-PRODNOTINS, optional software product WPCorp OA not installed
XPO-E-FREE_MEM, dynamic memory deallocation error
XPO-E-BAD_ADDR, invalid memory address


This is accompanied by a mail message from the ALL-IN-1 IOS Postmaster a while 
later, addressed to the ALL-IN-1 MANAGER:

Subject: Delivery Failure Notification

ALL-IN-1 was unable to deliver an incoming NBS message. The message has been 
removed from Message Router and placed in the following files :-

	Envelope - DISK$USER1:[ALLIN1.DATA_SHARE]Zsomething.NBS
	Message  - DISK$USER1:[ALLIN1.DATA_SHARE]Zsomething2.NBS

Customer has WPCorp running on the host with no problems.

I've tried this here where we DON'T have WPCORP installed, my message goes
through fine and I receive it as an attachment DSAB FOREIGN, handling WO.

Any help appreciated.

Cross-filed in ALL-IN-1/X400MAIL conferences

Mario

T.R Title User Personal
Name Date Lines

1477.1 Submitted STARS article for this. KAOFS::M_MORIN Le diable est aux vaches! Fri Sep 25 1992 14:50 76

T.R	Title	User	Personal Name	Date	Lines
1477.1	Submitted STARS article for this.	KAOFS::M_MORIN	Le diable est aux vaches!	`Fri Sep 25 1992 14:50`	76
	A1MAIL: Wordperfect/DOS attachments not received in ALL-IN-1 IOS, PRODNOTINS ****************** CAUTION: FOR INTERNAL USE ONLY ******************* * * * THIS INFORMATION IS FOR USE BY DIGITAL EQUIPMENT CORP. AND ITS * * EMPLOYEES ONLY. PLEASE USE EXTREME CARE IF YOU MUST DISCUSS ANY * * PART OF THIS INFORMATION WITH ANYONE WHO IS NOT A DIGITAL EMPLOYEE. * * * ****************************************************************************** PROBLEM/SOLUTION ARTICLE OUTLINE BRIEF PROBLEM OUTLINE: ALL-IN-1 Fetcher logs SYSTEM-W-PRODNOTINS error after receiving DECmailworks for DOS Wordperfect attachments. PRODUCT: VMS V5.5-1 LAYERED PRODUCT: DECmailworks for DOS V1.1A, ALL-IN-1 V2.4 DATE: 24-Sep-1990 SOURCE: Customer Support Center/Hull, Canada SYMPTOMS/PROBLEM: DECmailworks for DOS users creates a mail message and send it to his ALL-IN-1 IOS account. The message is never received. At the point that the message reaches the A1 mailbox in Message Router, the ALL-IN-1 fetcher runs and logs the following errors in OAMTIMAIL.LOG: $ ALLIN1/NOINIT/USER=POSTMASTER/PASSWORD=DECMAIL OA$INI_INITIALIZE MAIL MTI_FETCH_REMOTE %SYSTEM-W-PRODNOTINS, optional software product WPCorp OA not installed XPO-E-FREE_MEM, dynamic memory deallocation error XPO-E-BAD_ADDR, invalid memory address . . . ANALYSIS: The customer is running the Wordperfect Integration product in ALL-IN-1 IOS. They have modified the FILE_TYPE file in DECmailworks for VMS server as documented in the DECmailworks Release Notes, in order to be able to interchange Wordperfect/DOS attachments to/from ALL-IN-1 IOS successfully. See the DECmailworks release notes in SYS$HELP:A1MAIL011_EN.RELEASE_NOTES, pages 3 & 4 for details. With the Wordperfect Integration product, the OAINI.SCP script has been customized to initialize Wordperfect when users invoke ALL-IN-1 IOS interactively. It calls the WPCORP_OA20_INIT script to do the initialization. SOLUTION: In order for the ALL-IN-1 fetcher (OAMTIMAIL batch job) to be able to deliver Wordperfect/DOS attachments coming from DECmailworks for DOS to ALL-IN-1 IOS user, it must also explicitely initialize Wordperfect. At the point of running ALL-IN-1, OAMTIMAIL.COM must also call the WPCORP_OA20_INIT script: $ ALLIN1/NOINIT/USER=POSTMASTER/PASSWORD=DECMAIL OA$INI_INITIALIZE DO WPCORP_OA20_INIT . . .

A1MAIL: Wordperfect/DOS attachments not received in ALL-IN-1 IOS, PRODNOTINS


********************   CAUTION:  FOR INTERNAL USE ONLY   *********************
*                                                                            *
*      THIS INFORMATION IS FOR USE BY DIGITAL EQUIPMENT CORP. AND ITS        *
*      EMPLOYEES ONLY.  PLEASE USE EXTREME CARE IF YOU MUST DISCUSS ANY      *
*      PART OF THIS INFORMATION WITH ANYONE WHO IS NOT A DIGITAL EMPLOYEE.   *
*                                                                            *
******************************************************************************


PROBLEM/SOLUTION ARTICLE OUTLINE

BRIEF PROBLEM OUTLINE:  ALL-IN-1 Fetcher logs SYSTEM-W-PRODNOTINS error after
                        receiving DECmailworks for DOS Wordperfect attachments.

                                                         
PRODUCT:   VMS V5.5-1                                 

LAYERED PRODUCT:   DECmailworks for DOS V1.1A, ALL-IN-1 V2.4

DATE:   24-Sep-1990

SOURCE: Customer Support Center/Hull, Canada

SYMPTOMS/PROBLEM:

DECmailworks for DOS users creates a mail message and send it to his ALL-IN-1
IOS account.  The message is never received.

At the point that the message reaches the A1 mailbox in Message Router, the
ALL-IN-1 fetcher runs and logs the following errors in OAMTIMAIL.LOG:

$ ALLIN1/NOINIT/USER=POSTMASTER/PASSWORD=DECMAIL
OA$INI_INITIALIZE
MAIL MTI_FETCH_REMOTE
%SYSTEM-W-PRODNOTINS, optional software product WPCorp OA not installed
XPO-E-FREE_MEM, dynamic memory deallocation error
XPO-E-BAD_ADDR, invalid memory address
        .
        .
        .


ANALYSIS:

The customer is running the Wordperfect Integration product in ALL-IN-1 IOS.

They have modified the FILE_TYPE file in DECmailworks for VMS server as 
documented in the DECmailworks Release Notes, in order to be able to
interchange Wordperfect/DOS attachments to/from ALL-IN-1 IOS successfully.
See the DECmailworks release notes in SYS$HELP:A1MAIL011_EN.RELEASE_NOTES,
pages 3 & 4 for details.

With the Wordperfect Integration product, the OAINI.SCP script has been
customized to initialize Wordperfect when users invoke ALL-IN-1 IOS 
interactively.  It calls the WPCORP_OA20_INIT script to do the initialization.


SOLUTION:

In order for the ALL-IN-1 fetcher (OAMTIMAIL batch job) to be able to deliver
Wordperfect/DOS attachments coming from DECmailworks for DOS to ALL-IN-1 IOS
user, it must also explicitely initialize Wordperfect.

At the point of running ALL-IN-1, OAMTIMAIL.COM must also call the
WPCORP_OA20_INIT script:

        $ ALLIN1/NOINIT/USER=POSTMASTER/PASSWORD=DECMAIL
        OA$INI_INITIALIZE
        DO WPCORP_OA20_INIT
                .
                .
                .