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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1448.0. "Message number 011FD40B" by MXOJCG::JGARCIA (Don't Panic) Thu Sep 17 1992 18:51

Hello,

I have the following problem with a customer:

ALL-IN-1 V2.4  (two languages English/Spanish)
K603 patch
WPS-PLUS V4.1 (OAW024)
ALL-IN-1 desktop server V1.1

After installing the WPS-PLUS upgrade and the ALL-IN-1 desktop server,
the A1 users get the message number 011FD40B when they enter to ALL-IN-1,
in fact they should have entered in the spanish version, but they get
into the english main menu (the message appears in the bottom of the screen).
If they try to edit, create or read a document more messages are displayed,
most of them begining with the number 011Fxxxx. 

When I gave VMS privileges to the users, they didn't have any trouble.
They get into the spanish menues and no messages were displayed.

I suppose the problem is due to a bad installed image/library or a
directory/file with wrong protections/ownership, but I don't know where to look.
Any ideas?

Thanks,
Juan Carlos
T.RTitleUserPersonal
Name
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1448.1A guess !KAOFS::R_OBASThu Sep 17 1992 20:4810
    
     Juan,
       I had this happened to me before. The only thing I remembered was I
     made sure the image OA$LLVENGLISH.EXE  was installed. (it was not)
    after installing it, I still get the error but it was an ENGLISH error
    so I started from there.
    
    ricardo
    
    
1448.2Right !MXOV02::LGODINEZThu Sep 17 1992 22:2416
Thank you Ricardo,


I found that the file was installed but it didn't
have the right protections:

I change it to S:RWED,O:RWED,G:RWED,W:RE and so far
it seems to have no more problems.

Is there something like an ALL-IN-1 troubleshooting
guide for this problems?

Best regards,
Luis.