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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1429.0. "TRM & TRU FAILS IN PHASE 3" by SWETSC::SANDSTROM (Elisabeth Sandstr�m) Wed Sep 16 1992 15:30

    TRM AND TRU FAILS

    Hello!

    I have a customer running ALL-IN-1 V2.4 and when
    he tries to run TRM and TRU, phase 3 fails!

    The procedures error messages says;

    Scanning user A1DESKTOP's file at 11:01 PM
    
    User A1DESKTOP logged in, account not processed
    This error also caused by an invalid account 
    directory

    He also gets warnings for account X400 but I've
    read in STARS that ALL-IN-1 should ignore this.

    I can't find anything about the A1DESKTOP account.
    Has anybody heard of this before?

    Many thanks in advance,
    Elisabeth - Office team - Stockholm
T.RTitleUserPersonal
Name		DateLines
1429.1UTRTSC::SCHOLLAERTAlfa readyWed Sep 16 1992 16:0117
    Hello Elisabeth,
    
>    I can't find anything about the A1DESKTOP account.
    
    Must be created by the customer. PT Housekeeping procedure
    might show what's wrong with it. 
    
    Let the customer newdir to A1DESKTOP and see what happens.
    
    SM MUA sel A1DESKTOP Read check for VMS account name
    and dir / device.
    
    Regards,
    
    Jan
1429.2I recognize thisAIMTEC::ZANIEWSKI_DWhy would CSC specialists need training?Wed Sep 16 1992 22:236
        Best guess is that the A1DESKTOP account is used by the v1.1
        ALL-IN-1 DESKtop server for VMS.  There is a warning, somewhere,
        that care should be taken to make sure the server start and stop
        times don't conflict with ALL-IN-1 housekeeping.
        
        Dave Zaniewski
1429.3From my days on the DESKtop ServerA1VAX::BARTHShun the frumious BandersnatchFri Sep 18 1992 19:519
.2 sounds like a good shot to me.

It is pretty painless to take down the DESKtop server before
running housekeeping.  It is pretty painless to restart the 
server after housekeeping.

It should be pretty painless.  :^)

~K.