Conference iosg::all-in-1_v30

    Mario,
                                       
    Not that I understand German or even English! but it appears to be
    falling over when trying to delete the housekeeping jobbies
    
    Does the release note section 1.2 help at all I know it isn't exactly
    the same but it does appear to relate to second language update
    installations.
    
    If this is during post-install then can't you just rerun
    A1$POSTINSTALL with verify on to get more clues.
    
    Regards,
    
    Andrew.D.Wicks

Couldn't find the A1$POSTINSTAL.COM anywhere in the [ALLIN1...] tree.

Re: release notes 1.2,

I already has him check to see if there were any housekeeping procedures
off the MHP option.  There were none.  I didn't get him to check the
batch queues themselves.

Mario

    Hi Mario,
    
    from your log file excerpt I can't see what's wrong. The installation
    seemed to fail very early, too early to have reached the post
    installation phase. That's why you can't see the A1$POSTINSTALL
    procedure, because it is written (=created) by another procedure later
    during the installation.
    
    Could you send me the complete kog file? Maybe it tells a bit more.
    Did you update the German language from an earlier V3.0 level?
    
    	Stefan

Stefan,

The customer was able to get around the problem by commenting out a .COM
procedure in KITINSTAL.COM which stops housekeeping batch jobs.

They tried to run he command file manually and it ran successfully.

Who knows why it was failing while running out of VMSINSTAL.

Do you still want the log file?

Thanks,

Mario

    Mario,
    
    So it was the HK thingies? I like when I am almost right because it
    happens so infrequently... Which .COM? Any strange VMS version?
    
    Regards,
    
    Andrew.D.Wicks

The KITINSTAL.COM in the save-set A1LDE030.A.  You can also check the A1LUS030.A
which has the same piece of code in it.

In there you will find the line:

	$! STOP_HOUSE_KEEPING_BATCH_JOBS

The last piece of code in that section before the EXIT calls 
OA$LIB:SM_DELETE_FROM_QUEUE which displays the message:

"Checking housekeeping schedule to see if any procedures need deleting"

This message is the last successful message before the ACCVIO.

They commented it out since there were no housekeeping jobs in the batch
queues, and everything worked.  Who knows what will happen at the next
update?


BTW, what's an HK?

Mario

    Mario,
    
    if it's not too much trouble for you, I would still like to see the log.
    I want to be sure that it's not a generic problem in the product, which
    is shipping since last week.  8-0
    
    	Stefan

		                    Soma Inc.  
		      (Unauthorized access prohibited)

Username: SYSTEM
Password: 

			Welcome to VAX/VMS V5.4 on VENUS::

    Last interactive login on Tuesday, 15-SEP-1992 11:45
    Last non-interactive login on Friday, 11-SEP-1992 10:26
	    You have 1 new Mail message.

Z
[62"p F
>
$ SET DEF SYS$UPDATE
$ DIR $DISK2:[SAVESETS]

Directory $DISK2:[SAVESETS]

A1030.A;4           A1030.B;3           A1030.C;3           A1030.D;3          
A1030.E;3           A1030.F;3           A1030.G;3           A1030.H;3          
A1030.I;3           A1C030.A;3          A1CDE030.B;3        A1CGB030.A;1       
A1CUS030.A;1        A1DDE_DE030.A;3     A1LDE030.A;2        A1LDE030.B;2       
A1LDE030.C;2        A1LDE030.D;2        A1LDE030.E;2        A1LDE030.F;2       
A1LDE030.G;2        A1LDE030.H;2        A1LDE030.I;2        A1LDE030.J;2       
A1LDE030.K;2        A1LDE030.L;2        A1LDE030.M;2        A1POST030.A;1      

Total of 28 files.
$ @VMSINSTAL A1030 $DISK2:[SAVESETS] OPTIONS K

	VAX/VMS Software Product Installation Procedure V5.4


It is 15-SEP-1992 at 12:26.

Enter a question mark (?) at any time for help.

%VMSINSTAL-W-ACTIVE, The following processes are still active:
	MRLOGGER
	MR$T_N_1
	CAROMICOLI
	SERVER_0014
* Do you want to continue anyway [NO]? Y
* Are you satisfied with the backup of your system disk [YES]? 

The following products will be processed:

  A1 V3.0

	Beginning installation of A1 V3.0 at 12:26

%VMSINSTAL-I-RESTORE, Restoring product save set A ...
%VMSINSTAL-I-RELMOVED, Product's release notes have been moved to SYS$HELP.
Debug - KITINSTAL for A1030 (A1 V3.0) - function is VMI$_INSTALL
Debug - KIRECOG  for A1030 (A1 V3.0)

    This is a LOCAL ALL-IN-1 V3.0 BASE kit

Debug - KIUPGET  for A1030 (A1 V3.0)

    Your current system is ALL-IN-1 V3.0.  Using the FULL ALL-IN-1 V3.0 kit, 
    the following types of installation can be performed : 

	(1)	Update of ALL-IN-1 V3.0 
	(2)	Installation of an additional language
	(3)	Upgrade of an additional existing ALL-IN-1 V2.3 language
	(4)	Upgrade of an additional existing ALL-IN-1 V2.4 language
	(5)	Update of an additional existing ALL-IN-1 V3.0 language

    The following options are also available :

        (RL)	Register licenses for pre-requisite software
	(PC)    Perform pre-installation system and account checks
	(RC)    Run conflict checking and resolving tool (CART)
	(H)	Request help 

 
* Which option do you wish to perform [1]: 4
* Do you want to purge files replaced by this installation [YES]? 
	During your first language installation you chose to install
	ALL-IN-1 without DATATRIEVE, so this tool will NOT be available  from
	your  ALL-IN-1.

	During your first language installation you chose to integrate
	WPS-PLUS, so you can access  WPS-PLUS as an additional
	editor from your  ALL-IN-1.


    This kit contains a library of Encapsulated PostScript(R) graphics and  
    PostScript(R) Page Overlay samples specific to the ''A1$LANGUAGE' system.

* Do you want these graphics copied to the ALL-IN-1 library directory [NO]? 
	During your first language installation you chose to install
	ALL-IN-1 without ACMS, so this tool will NOT be available from your
	 ALL-IN-1.

                                                                          
    ALL-IN-1 allows you to select a default date format for each language
    you have installed. This will become the default ALL-IN-1 date format
    for each user (on a per language basis.) This may be changed by each 
    user through the Set Working Conditions option on the User Setup Menu.                      
                                                                   

        Alphanumeric Date    Numeric Date

        1   DD-MMM-YYYY      MM/DD/YY      (Standard Default)
        2   DD-MMM-YYYY      DD/MM/YY
        3   DD-MMM-YYYY      YY/MM/DD
        4   YYYY-MMM-DD      MM/DD/YY
        5   YYYY-MMM-DD      DD/MM/YY
        6   YYYY-MMM-DD      YY/MM/DD
        7   ***** Reserved (Means system default) *****
        8   DD-MM-YYYY       DD/MM/YY      (Numeric format)
        9   MM-DD-YYYY       MM/DD/YY      (Numeric format)

* Which date format do you require [2]: 
%A1-I-DATEFORMAT, Date format DD-MMM-YYYY and DD/MM/YY (2) has been selected
Debug - KICHECKS  for A1030 (A1 V3.0) - function is ""

%A1-I-CHKSWPR, Checking MANDATORY and OPTIONAL software prerequisites

%A1-I-CHKPARA, Checking system parameters
Debug - KICHKPARAMS  for A1030 (A1 V3.0)
%A1-I-CHKQUOT, Checking process quotas for the current process

%A1-I-CHKSWPR, Checking for customised libraries


			   *** WARNING ***

    There are .OBJ and .OLB files in your OA$SITE_BUILD_SHARE area.

    There are .OLB files in your OA$SITE_BUILD_LLV area.

    Files have been found in your OA$SITE_BUILD directories which may be
    incompatible with the current version of ALL-IN-1.  These files will
    not be used when linking ALL-IN-1 during the installation, but they
    may cause errors if you relink the ALL-IN-1 image after the 
    installation.
    After the installation has completed you should review all .OBJ and
    .OLB files in your OA$SITE_BUILD directories.

 
* PRESS RETURN to continue the installation: 
%A1-I-CHKSLOGS, Checking specific logical conflicts
%A1-I-CHKSHUT, Checking that ALL-IN-1 is shut down

    The installation will continue.
Debug - MEDIA_EX  for A1030 (A1 V3.0) - function is "LANGUAGE"
Debug - MEDIA_EX  Disk based kit being installed.
 
* Enter language code for this installation (2 characters): DE
%A1-I-TOTFFND, Total of 13 savesets found with A1LDE030 spec.
%A1-I-MEDEXCH, Saveset name change from  , to A1LDE030
%A1LDE-I-RELANK, Restoring the LANGUAGE kit savesets
%VMSINSTAL-I-RESTORE, Restoring product save set B ...
Debug - MEDIA_EX  for A1LDE030 (A1 V3.0) - function is "DIALECT"
Debug - MEDIA_EX  Disk based kit being installed.

    If you wish to install a dialectal variation of GERMAN language,
    enter the code for the dialect component you wish to use.  If you do
    not wish to install a dialectal variation of GERMAN language,
    then accept the answer of NO_DIALECT.
 
* Enter dialect code for this installation (5 characters) [NO_DIALECT]: 

   This is the GERMAN version of ALL-IN-1 V3.0

Debug - KILMF for A1LDE030 (A1 V3.0) - function is 
 
* Does this product have an authorization key registered and loaded [YES]? 
%A1LDE-I-CHKLICENSE, Checking for an ALLIN1-UI-DEUTSCH license
Access granted
%A1LDE-I-GOTLICENSE,  An ALLIN1-UI-DEUTSCH license is installed and loaded
Debug - KICHECKS  for A1LDE030 (A1 V3.0) - function is ""

%A1LDE-I-CHKLIBS, Checking required language dependent shareable libraries
Debug - KICHKSHR  for A1LDE030 (A1 V3.0)
Debug - KICHKSHR  for A1LDE030 (A1 V3.0)
%A1LDE-I-CHKMKT, Checking compatibility with market component
%A1LDE-I-CHKLNAM, Checking ALL-IN-1 logical names
Debug - KILOGICALS  for A1LDE030 (A1 V3.0)

%A1LDE-I-CHKDISK, Checking DISK SPACE

Debug - KICHKDEV  for A1LDE030 (A1 V3.0)
Debug - KICHKSPACE  for A1LDE030 (A1 V3.0)
Debug - KICHKSPACE  for A1LDE030 (A1 V3.0)

    NO missing DISK SPACE prerequisites discovered.

    All software checks have been successful.

    The installation will continue.

Debug - KICREACC  for A1LDE030 (A1 V3.0)
* What is the existing VMS username for the ALL-IN-1 account [ALLIN1]: 
		OWNER		=	
		USERNAME	=	ALLIN1
		UIC		=	[1,5]
		ACCOUNT		=	
		PRIVILEGES	=	All
		PRIORITY	=	4
		DIRECTORY	=	SYS$SYSDEVICE:[ALLIN1]
 
* Are all the specified account's characteristics correct [YES]? 
Debug - KICREDIR  for A1LDE030 (A1 V3.0)
* Do you want to run the IVP after the installation [YES]? 
%A1LDE-I-KITREVS, The following items will be installed:

%A1LDE-I-LANGREV, ALL-IN-1 GERMAN LANGUAGE kit		- Revision 123

%A1LDE-I-ASKDONE, All questions have now been completed.
%A1LDE-I-SOMTIME, The installation will continue.  No further action required.
The installation will complete in 1 to 4 hours depending on processor type
Debug - KIQUOTA   for A1LDE030 (A1 V3.0)
Debug - KIQUOTA   for A1LDE030 (A1 V3.0)
Debug - KIQUOTA   for A1LDE030 (A1 V3.0)
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_FRM_CS, Customize DIGITAL ALL-IN-1 Elements
-OA-W-SCM_FRM_CM1, Customization Management
-OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-I-WPEDADDMEN_HRD_,  Einstellungen f�r die Textverarbeitung 
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und dr�cken Sie <WR>.
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und dr�cken Sie <WR>.
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und dr�cken Sie <WR>.
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und dr�cken Sie <WR>.
Checking the housekeeping schedule to see if any procedures need deleting
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000008, PC=00144E56, PSL=03C00004

  Improperly handled condition, image exit forced.

	Signal arguments	      Stack contents

	Number = 000F0005		 00000000
	Name   = 0000000C		 00000000
		 00000000		 00000000
		 00000008		 00000000
		 00144E56		 00000000
		 03C00004		 00000000
		 00000000		 00000000
		 00000000		 00000000
		 20040000		 00000000
		 7FED061C		 00000000
		 7FED05EC
		 00143D39
		 00000000
		 00000003
		 7FED05D8
		 7FED05D0
		 7FED05C8
		 00000000
		 00000000
		 FFFFFFFF
		 010E0000
		 00000000
		 010E000D
		 002C6E3B
		 010E0002
		 002C6E38
		 030E0010
		 002C6E38
		 00000014
		 00000000
		 21FC0000
		 7FED16B8
		 7FED167C

    Hello Mario,
    
    the only obvious mismatch I can see is that
    
    - in .0 you say the customer wants to update from an earlier V3 BL
    
    - in the log the customer selected option (4), which is 
    	"Upgrade of an additional existing ALL-IN-1 V2.4 language"
    
    
    	Stefan

    
    Hi,
    
    Re .0)
    
    Could the following assumption be correct:
    
    Situation:
    
    	ALL-IN-1/English V2.4	Primary language
    	ALL-IN-1/German V2.4	Secondary language
    
    After first upgrade (of English) you have:
    
    	OA$LIB_SHARE:OA$MAIN.EXE 	(V3.0)
    	SYS$SHARE:OA$LLVENGLISH.EXE	(V3.0)
    	SYS$SHARE:OA$LLVGERMAN.EXE	(V2.4)
    
    That means that OA$MAIN.EXE, when started with:
    
    	$ ALLIN1/REENTER/USER=MANAGER/LANG=GERMAN
    
    would have a mismatch between the V3.0 message symbol addresses
    (OA$MAIN) and the message text addresses (OA$LLVGERMAN). They are
    correct for English as both images are V3.0 images. That explains the
    'wrong' messages.
    
    The mix between English and German messages is because CM wasn't
    translated in V2.4. 
    
    The ACCVIO? Hard to say. To me it looks like an repeated call to a data
    file with a mismatch between actual length and form/DSAB length but
    then more messages should appear. Maybe one of the data set used wasn't
    in OA$DATA_SHARE:
    
    	OA$SM_UTIL_SCHEDULE.DAT
    	OA$SM_UTILITY_MASTER.DAT
    	PROFILE.DAT
    
    or appeared in the OA$DATA_GERMAN: directory, in which case a V3.0
    entry form could map a V2.4 data file to write info to
    (SM_GEN_UTI_SCH).
    But that's only a SWAG.
    
    Ciao,
    
    	Simon

    Hi,
    
    During a test installation I had the same problem. I restored the
    backup, upgraded a 2nd time and had the same problem again... Late in
    the evening I solved the problem.
    
    On my system there was still an old V2.4 OA$LLVGERMAN.EXE in
    SYS$SYSROOT:[SYSLIB]. The new one was in SYS$COMMON and therefore not
    used. This happens if someone links ALL-IN-1 and copies the german
    image to SYS$SHARE as it is wronly documented in the management
    guide...
    
    Stefan
    
    Is it your problem too?
    
    Stefan