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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1417.0. "Unable to see other users in TM using GOLD L" by WELCLU::LI (Sau Ha Li, Welwyn) Tue Sep 15 1992 13:21

    hello,
    
    A customer has ALL-IN-1 V3.0 and is having the following problem:
    
    In TM, when creating an meeting (i.e. with attendees) and press GOLD 
    L to select attendees, all the user can see are I, ME, X400, Mail 
    Copy, and Paper Mail. However, he can press GOLD M and use SAD etc. 
    He can also enter other ALL-IN-1 usernames. He just cannot see them 
    with GOLD L. He hasn't got any distribution lists - so I don't know 
    will he be able to see them if he has some. 
    
    I have tried the same thing from the ALL-IN-1 system manager account 
    and got the same result.
    
    Why? Did they miss out something? 
    
    
    thanks in advance,
    Sau Ha
T.RTitleUserPersonal
Name		DateLines
1417.1BRUMMY::MARTIN::BELLMartin Bell, TCC, Birmingham UKTue Sep 15 1992 13:3413
Sau Ha,

has the customer made any changes to base ALL-IN-1?

There _used_ to be a problem with some symbol getting set wrong in v2.n,
which caused the validation to fail in a similar way to what you describe.

I don't have a pre-vee-three system on me at the moment, but take a look at
the symbol #EMDADDRESS in the named data for GOLD L in the TM form SCHDMA.

It works for me, on vee-three!

mb
1417.2IOSG::WDAVIESThere can only be one ALL-IN-1 MailTue Sep 15 1992 13:364
    This maybe already reported under another guise - we'll check to see.
    
    Thanks,
      Winton
1417.3Yes, but ...WELCLU::LISau Ha Li, WelwynTue Sep 15 1992 14:4413
    Hello,
    
    I have customised the form DDS$INDEX and DDS$ALL$INDEX so that they 
    display the internal number instead of the business number. What I 
    did was to change the field names. I have tested the changes and it 
    is working okay. However, i cannot see the connect between the 
    changes I've made and the problem the customer is having.
    
    I had a look at our V3.0 system in the office and I can see all users 
    when adding attendees.
    
    HTH,
    Sau Ha
1417.4Can't see them in EM eitherWELCLU::LISau Ha Li, WelwynThu Sep 17 1992 18:179
    hello,
    
    I have tried GOLD L in TO and CC fields in EM and I can't see other 
    users in the list either.
    
    Does anyone know the possible cause of the problem?
    
    regards,
    Sau Ha
1417.5Further ideas to investigate ...BRUMMY::MARTIN::BELLMartin Bell, TCC, Birmingham UKFri Sep 18 1992 10:3915
Sau Ha,

after you press GOLD L, press GOLD 7, enter "get #aa=#EMDADDRESS", exit
back to a menu then type "<get #aa".

This will give you the value that #EMDADDRESS _was_ loaded with. That
symbol is (or was) used internally as part of the address recognition
code, so if it contains a value other than what you want (which should
be the contents of the current TO or CC field) then you will get an
incorrect GOLD L.

If it does turn out that it contains the wrong value, then all you have to
do is find out why!!!!

mb