T.R | Title | User | Personal Name | Date | Lines |
---|
1229.1 | | IOSG::WDAVIES | There can only be one ALL-IN-1 Mail | Thu Aug 13 1992 10:09 | 9 |
| Once READ it won't be transfered on reading - for example some weird
people use their inbox as a to-do list (ducks as a thousand hardcopy
manuals come flying my way :-))
But that's not to say the original operation wasn't a bug - no
Personal Assistant being used ? DId they answer it ? was it first ,
last or middle ? Has it happened since ?
Winton
|
1229.2 | Stranger things have been known... | SCOTTC::MARSHALL | Pearl-white, but slightly shop-soiled | Thu Aug 13 1992 10:48 | 4 |
| Are you sure that the user didn't (accidentally) refile it back into the INBOX
after reading it?
Scott
|
1229.3 | Manual coming Winton's way! | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Thu Aug 13 1992 11:50 | 13 |
| I do what Winton says all the time.
If I read something I want to have in front of my eyes for later
attention, I RFD it back into the INBOX. The automatic refile into READ
after reading (or printing) only happens when the status is UNREAD (or
probably NOTED) as you discovered. Interestingly if you RFD into INBOX
whilst still in read, then it gets moved *back* to READ when you exit
read! This is a known bug BTW.
I would still go for it being done by the user on purpose unless they
absolutely swear otherwise, and even then..... :-)
Graham
|
1229.4 | Guilty till Presumed Innocent ? ;-) | IOSG::WDAVIES | There can only be one ALL-IN-1 Mail | Thu Aug 13 1992 12:03 | 5 |
| I know its bad to give users the benefit of the doubt, but surely the
user would know if they did RFD INBOX - I mean its not an easy slip to
make.
Winton
|
1229.5 | Probably not user, maybe MASS11 | SHALOT::LANPHEAR | Take the tide one wave at a time | Thu Aug 13 1992 19:30 | 14 |
| I talked with the user, and RFD INBOX is out of the question. I'm not
sure he knows to enter commands while (whilst) the read is active, so
I'll have to find out more information (i.e. if he uses XR, or what).
One important thing I forgot to mention (don't throw anything at me) is
that they have MASS11 integrated, and I'm not sure if it affects the
READ script/ND or not. I know I just fixed a bug in the send script...
So it could be a bug, but not a vanilla ALL-IN-1 bug... If nobody else
has reported it, it's probably nothing to worry about.
Re: .3 (RFD INBOX) I know the Mexican does that; maybe it's a habit
he picked up at IOSG?
Thanks, Dan'l
|
1229.6 | INBOX to another Drawer?? | LARVAE::JORDAN | Chris Jordan, TSE - Technology Services, End-User Computing | Wed Jan 27 1993 12:32 | 15 |
| RE: .3 and Graham Pye:
I am glad you re-file things back into your INBOX - maybe you can
answer the problem my [large!] customer is getting....! (Roxane says:
Can Nigel fix it for her?)
Once the document / message is re-filed back into the INBOX, it is NOT
possible to RFD it to another drawer directly from the INBOX. (The code
is looking at the fact it is in the INBOX - not at the fact it has an
UNREAD status???).
ALSO it is not possible to RFD the message when you are reading it
(Status = NOTED) to another drawer.
Cheers, Chris J
|
1229.7 | Works for me!! Stuart??? | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Wed Jan 27 1993 13:26 | 5 |
| Well I just tried this, and it works for me.
Perhaps we fixed it in the PFR that I'm running.
Graham
|
1229.8 | Works for me too | IOSG::MAURICE | Because of the architect the building fell down | Wed Jan 27 1993 13:30 | 1 |
| And I've just tried it on a V3.0-1 system!
|
1229.9 | doesn't work on my 3.0-1! | LARVAE::JORDAN | Chris Jordan, TSE - Technology Services, End-User Computing | Thu Jan 28 1993 11:20 | 24 |
| Well we are using V3.0-1, and I am testing with /NOCUST as well....
Try this:
II - list inbox
R - read a message, and then return to the index form
RFD INBOX - re-file it back into the INBOX
RFD return to bring up the form, and specify a different drawer.
On both customers and my internal system I get an extended RMS
message or a File Cabinet Object does not exist.
ALSO try:
II List Inbox
R - Read a message, but do NOT return to the index form
RFD return while reading the message - what is the form that is shown??
CAB$REFILE (internal UK Core ALL-IN-1) does not show a drawer.
FC$REFILE (customers V3.0-1) does show a drawer.
If I specify a drawer (on the customers system!!) I get a "File Cabinet
Object does not exist" message.
Are these niggles important?? Not really, but they do seem to be THE
ONLY THING that is preventing my customer from rolling out V3.0-1 to
their 12,000 users.....!!
Cheers, Chris
|
1229.10 | | IOSG::MAURICE | Because of the architect the building fell down | Thu Jan 28 1993 13:02 | 11 |
| Hi,
Yes, I was (once again) tring it on my V3.0-1 system where I had
omitted to relink the File Cabinet Server.
The obvious follow-up question is what the consequences would be if
your customer did the same. I don't know the answer.
Cheers
Stuart
|