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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1143.0. "Not printing mail messages" by NCBOOT::HARRIS (oooppps) Wed Jul 29 1992 20:13

    is it wierd or what?
    
    a user is not able to print anything that is a mail message she
    created.  i've only been able to test the created folder so far, but
    if i try to print a mail message that is in the created folder, it will
    not print.  the burst/flag/header pages ar set to N, if i change them
    to Y, they print, but not the document.
    
    this user can print private documents ok, and prints ok from VMS. 
    other ALL-In-1 users use this printer with no problems. the system has
    not been re-booted recently and there is nothing special with this
    users account.
    
    ALL-IN-1 2.4, VMS 5.4-3 no patches.  the printer is an LN03.
    
    Actually, this user has this problem with other LN03 printers on her
    network.  
    
    	Any ideas?   Ann
T.RTitleUserPersonal
Name
DateLines
1143.1What editor?IOSG::NEWLANDRichard Newland, IOSG, REO1-D/4AWed Jul 29 1992 21:056
What editor is the user using to create the messages?

If the editor is changed does it make any difference?


Richard
1143.2Check the KOA$PRINT_SHARE:LN03.PRA is it 8-bit esc seq ?GIDDAY::SETHIMan from DownunderThu Jul 30 1992 01:1531
    G'day Ann Oooppps !!!,
    
    >Actually, this user has this problem with other LN03 printers on her
    >network.  
    
    Under Version 2.4 the "wrong" KOA$PRINT_SHARE:LN03.PRA file was sent
    out, it contained 8-bit ESC sequences rather than the 7-Bit ESC
    sequences.  The LN03's worked okay to a large extent, however at times
    such things as formfeed's did not work.
    
    To differentiate between an 8-bit table and a 7-bit table
    
                                      
            <DCS>   =       <ESC>P                              
            <ST>    =       <ESC>\                        
            <CSI>   =       <ESC>[ 
    
    For further information see Stars article "7-bits Equivalents for 8-bits
    escape seq. in .PRA tables".  The printer tables for ALL-IN-1 Version 3.0 
    are 7-bit.  Make a copy of the LN03.PRA and change the 8-bit's to
    7-bit's and setup a printer within ALL-IN-1 using the 7-bit table and
    see what happens.  There are other articles in Stars that deal with
    this problem.  I solved a problem at a customer site by changing to
    7-bit escape seq.
    
    The only suggestion I can make about the user's printing problems is to
    do a $ALLIN1/NOCUSTOMISE and see what happens.
    
    Good luck
    
    Sunil