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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1109.0. "TRM failing in phase 3" by BACHUS::AUSSIE (Thank God for Fridays) Thu Jul 23 1992 17:40

    Hi,
    
    	Please excuse the lack of information in this
    	note but I can't reach the customer for permission
    	to login or to get further details.
    
    	The user is running ALL-IN-1 V2.3, yes I know
    	its old but we said we'd support him. There also 
    	running 5.4-something of VMS.
    
    	The user is running TRM which after running 
    	for 4 hours reaches phase 3. In the log file
    
    AFTER THE LINE
    
    This Phase will try to correct the usage counts of shared documents
    
    THE FOLLOWING ERROR IS RECIEVED
    
    Error opening DISK$29[OA$SHARB]OA$DAF_B.DAT, error = ?Cannot Open File
    Terminating Program
    
    	
    	If anyone has any ideas or if more information is needed I 
    	will have access to the system tommorrow. 
    
    	Thanks in advance.
    
    	Sam.............
T.RTitleUserPersonal
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1109.1IOSG::MAURICECeci n'est pas une noteThu Jul 23 1992 18:5516
    Hi,
    
    I would:
    
    Check that the customer has all the V2.3 patches.
    
    Check that DISK$29[OA$SHARB]OA$DAF_B.DAT exists. If not check that the
    definition is correct using option SM MMA (manage mail areas).
    
    My guess is that a user has a reference to a document in a non-existent
    mail area. I don't think the early versions of TRM coped with that. The
    work-round may be to create area OA$SHARB.
    
    Cheers
    
    Stuart
1109.2Some more information..........BACHUS::AUSSIEThank God for FridaysFri Jul 24 1992 17:09192
Hi all,

	Thanks Stuart for your quick reply. I checked out your
	suggestions and as you can see the file exists and so
	on. I am unsure however of what the fully patched version
	of 2.3 is to compare to the below information. Does anyone
	know ? I have included pieces from the logfile as its
	so huge.

	Does anyone have any more suggestions or what further 
	information is needed to help solve this.


        Image Identification Information

                image name: "OA$MAIN"
                image file identification: "ALL-IN-1 V2.3"
                link date/time: 23-AUG-1990 08:08:23.28
                linker identification: "05-05"

        Patch Information

                There are no patches at this time.



Directory DISK$29:[OA$SHARB]

OA$DAF_B.DAT;1       240870   2-JUL-1992 21:08

                     [DIGITAL,ALLIN1]	(RWED,RWED,,)

Total of 1 file, 240870 blocks.




                           Shared DAF Master Profile

 SDAF mail area: OA$SHARB

 SDAF file name: OA$DAF_B.DAT

 SDAF location: DISK$29:[OA$SHARB]

 Share low:       190

 Share high:      199

 SDAF status:    1

 Current SDAF size:       12

 Total number of shared directories:   199




A snapshot of the log file for TRM is located below.

Directory DISK$29:[ALLIN1.LOG]

OA$SM_FCVR_MAIL_AREA.LOG1992070501010000;1
                        646   5-JUL-1992 01:01


  save_ver = f$verify(1)
%OA-I-LASTLINE, Autoreschedule
%OA-I-LASTLINE, Autorescheduling utility for 26-Jul-1992 01:01am please wait
<CR><LF><CR><LF><CR><LF><CR><LF><CR><LF>        MANAGER finished using ALL-IN-1
%SMJACKET-I Commencing batch execution of utility type "TRM" at  5-JUL-1992 01:
%SMJACKET-I Invoking common START_BATCH procedure
%START_BATCH-I Performing Start batch job procedures for "TRM"
%START_BATCH-I SYSPRV privilege enabled
%START_BATCH-I SENDLOCK.DAT and FETCH_LOCK.DAT locked
%START_BATCH-I running ALLIN1 under account "MANAGER" (/NOINIT/REENTER)
%OA-I-SHUT_NOTIFIED, All users have been notified of the shutdown
%START_BATCH-I performing %START_BATCH exit and cleanup processing
%START_BATCH-I SENDLOCK.DAT and FETCH_LOCK.DAT unlocked
%START_BATCH-I processing completed ok for %START_BATCH
%SMJACKET-I Invoking Utility command file "OA$LIB:OA$SM_FCVR_SCHEDULE.COM"
%OA-I-LASTLINE, 01:01am
%OA-I-LASTLINE, 04:51am
<CR><LF><CR><LF><CR><LF><CR><LF><CR><LF>        MANAGER finished using ALL-IN-1

ALL-IN-1 File Cabinet Verification and Repair Program
=====================================================

Version 2.4-0


Beginning Phase 1 at 01:04 AM -- scanning users' personal file cabinets
=======================================================================

A summary of the repairs made to personal file cabinets is given
at the end of this phase


Scanning User A1STARTER's File Cab at 01:04 AM
------------------------------------------

Number of DOCDB records read:      1  - 01:04 AM


Scanning User AAREPORT's File Cab at 01:04 AM
------------------------------------------

Number of DOCDB records read:     18  - 01:04 AM

-

-

-

Summary of Repairs Made to Personal File Cabinets
-------------------------------------------------

Number of DOCDB.DAT records deleted:.....        8

Number of PDAF.DAT records deleted:......        7

Number of DOCDB.DAT records created:.....        7

Number of dummy PDAF.DAT records written:        0

Number of Usage Count corrections:.......        0

                                          ========

Total number of repairs made:............       22


              End of Phase 1 at 04:51 AM
              ==========================

Beginning Phase 2 at 01:10 AM -- processing shared files
========================================================


Processing DISK$29:[OA$SHARA]OA$DAF_A.DAT file at 01:10 AM
-----------------------------------------------

RMS text file OA$SHARA100:ZTOY9O437.WPL could not be found

RMS text file OA$SHARA103:ZTPHLY31L.WPL could not be found

RMS text file OA$SHARA104:ZTORKW20P.WPL could not be found

RMS text file OA$SHARA105:ZTOYBO523.WPL could not be found

-

-

-

Processing OA$DATA:PENDING.DAT file at 04:49 AM
-----------------------------------------------

Number of records:   1886  - 04:51 AM


              End of Phase 2 at 04:51 AM
              ==========================


Beginning Phase 3 at 04:51 AM
=============================

This Phase will try to correct the usage counts of shared documents

Error opening DISK$29:[OA$SHARB]OA$DAF_B.DAT, error = ?Cannot open file
Terminating Program
%SMJACKET-I Invoking common END_BATCH procedure
%END_BATCH-I Performing End batch job procedures for "TRM"
%OA-I-LASTLINE,
%OA-I-LASTLINE,
%END_BATCH-I Deleting old log files "OA$LOG:OA$SM_FCVR_MAIL_AREA.LOG*;*" before
%END_BATCH-I performing %END_BATCH exit and cleanup processing
%END_BATCH-I processing completed ok for %END_BATCH
%SMJACKET-I performing %SMJACKET exit and cleanup processing
%SMJACKET-I close lockfiles
%SMJACKET-I processing completed ok for %SMJACKET
$!0
$       exit 1
  ALLIN1       job terminated at  5-JUL-1992 04:54:24.07
<CR><LF>  Accounting information:
  Buffered I/O count:        20243      Peak working set size:  4249
  Direct I/O count:          31871      Peak page file size:   20042
  Page faults:               12401      Mounted volumes:           0
  Charged CPU time:     0 00:03:15.19   Elapsed time:     0 03:53:23.57
1109.3IOSG::MAURICECeci n&#039;est pas une noteFri Jul 24 1992 17:5514
    Hi,
    
    You definitely need patching. There is a series of K5nn patches for
    V2.3, where from memory you need K501 - K513 (omitting K504) and then
    for TRM (the FCVR) you need K537. (Anyone please correct me if this
    wrong).
    
    In Phase 2 did it process OA$DAF_B.DAT? Your log extract just shows
    OA$DAF_A.DAT. Could it be that the customer scheduled TRM with a subset
    of the shared areas? There were some problems in that area as well. 
    
    Cheers
    
    Stuart