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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1083.0. "File cabinet server no longer starts up" by MSBCS::KING (VSS BXB/LTN System Management Group DTN:293-5677) Tue Jul 21 1992 00:46

When I first upgraded to v3.0 the file cabinet server started up without any
problems.  Recently that stopped happening.  The file cabinet server is not
available.  After trying to start it, the server process is still in the stopped
state. When I try to do any management functions from the MS menu after 
trying to start the server, I get this error message displayed on line 24:

"Invalid authentication information received by the File Cabinet Server"

The rights identifier oafc$sysman is granted to the ALLIN1 account.

There is nothing in sys$manager:OAFC$SERVER_ERROR.LOG.  The file is empty.

In sys$manager:OAFC$SERVER.LOG;1  There are messages stating that startup was 
successful.  

"20-JUL-1992 18:21:17.82  Server: COUPON::"73="  Message: Startup for File 
Cabinet Server V1.0 complete"

The log files in oa$log come in three varieties:


Example 1:  When trying to start the server manually from the MFC MS screen 
after stop/id the coupon$srv73 process

$SYLOGIN:
This job is running on COUPON, a VAX 6000-510 running VMS V5.4-3.


************************************************************************


%RUN-S-PROC_ID, identification of created process is 2040491D
Server is being started:
                configuration_file: DISK$ALLIN1:[ALLIN1.DATA_SHARE]COUPON$SERVER
73.DAT;1
                process_name:       COUPON$SRV73


************************************************************************


  ALLIN1       job terminated at 20-JUL-1992 18:21:11.16

  Accounting information:
  Buffered I/O count:             105         Peak working set size:     712
  Direct I/O count:                62         Peak page file size:      5117
  Page faults:                    834         Mounted volumes:             0
  Charged CPU time:           0 00:00:02.69   Elapsed time:     0 00:00:09.98



Example 2:  After ALL-IN-1 restarts every morning when backups are complete.


$SYLOGIN:
This job is running on COUPON, a VAX 6000-510 running VMS V5.4-3.


************************************************************************


%RUN-S-PROC_ID, identification of created process is 2040293A
Error writing to server process mailbox - %RMS-E-FNF, file not found
%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
%NONAME-W-NOMSG, Message number 00000000
Server is being started:
                configuration_file: OA$DATA_SHARE:COUPON$SERVER73.DAT
                process_name:       COUPON$SRV73


************************************************************************


  ALLIN1       job terminated at 18-JUL-1992 02:03:11.41

  Accounting information:
  Buffered I/O count:             221         Peak working set size:     712
  Direct I/O count:               329         Peak page file size:      5117
  Page faults:                    821         Mounted volumes:             0
  Charged CPU time:           0 00:00:03.12   Elapsed time:     0 00:02:49.65


Example 3:  After ALL-IN-1 restarts when backups are complete 


$SYLOGIN:
This job is running on COUPON, a VAX 6000-510 running VMS V5.4-3.


************************************************************************


A server process already exists with the specified name
%NONAME-W-NOMSG, Message number 00000000
Server is being started:
                configuration_file: DISK$ALLIN1:[ALLIN1.DATA_SHARE]COUPON$SERVER
73.DAT;1
                process_name:       COUPON$SRV73


************************************************************************


  ALLIN1       job terminated at 20-JUL-1992 12:03:00.52

  Accounting information:
  Buffered I/O count:              86         Peak working set size:     712
  Direct I/O count:                61         Peak page file size:      5117
  Page faults:                    708         Mounted volumes:             0
  Charged CPU time:           0 00:00:01.62   Elapsed time:     0 00:00:07.37


In this last one, it appears that the server is not stopped when ALL-IN-1 is 
shutdown nightly for backups.





Thanks,


Bryan
T.RTitleUserPersonal
Name
DateLines
1083.1Old startup file??CHRLIE::HUSTONTue Jul 21 1992 16:0093
    
Bryan,
    
    
>When I first upgraded to v3.0 the file cabinet server started up without any
>problems.  Recently that stopped happening.  The file cabinet server is not
>available.  After trying to start it, the server process is still in the stopped
>state. 
    
    What changed between then and now, anything??
    
>    When I try to do any management functions from the MS menu after 
>trying to start the server, I get this error message displayed on line 24:
>
>"Invalid authentication information received by the File Cabinet Server"
>
>The rights identifier oafc$sysman is granted to the ALLIN1 account.
>
    
    This indicates to me that the server is running, you will not get the 
    invalid authentication error unless the server is running. I would say
    to double check that the oafc$sysman rights ID is still on the 
    correct account.
    
>There is nothing in sys$manager:OAFC$SERVER_ERROR.LOG.  The file is empty.

    There would be nothing if the above is correct

>Example 2:  After ALL-IN-1 restarts every morning when backups are complete.
>
>
>$SYLOGIN:
>This job is running on COUPON, a VAX 6000-510 running VMS V5.4-3.
>
>
>************************************************************************
>
>
>%RUN-S-PROC_ID, identification of created process is 2040293A
>Error writing to server process mailbox - %RMS-E-FNF, file not found
>%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
>%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
>%NONAME-W-NOMSG, Message number 00000000
>Server is being started:
>                configuration_file: OA$DATA_SHARE:COUPON$SERVER73.DAT
>                process_name:       COUPON$SRV73
>
>
    
    this looks suspiciously like an old startup file for the server.
    Whenever th problem is mailboxes it is usually that somehow you
    are using an old startup file.
     
    
>Example 3:  After ALL-IN-1 restarts when backups are complete 
>
>
>$SYLOGIN:
>This job is running on COUPON, a VAX 6000-510 running VMS V5.4-3.
>
>
>************************************************************************
>
>
>A server process already exists with the specified name
>%NONAME-W-NOMSG, Message number 00000000
>Server is being started:
>                configuration_file: DISK$ALLIN1:[ALLIN1.DATA_SHARE]COUPON$SERVER
>73.DAT;1
>                process_name:       COUPON$SRV73
>
>
>************************************************************************
>
>
>  ALLIN1       job terminated at 20-JUL-1992 12:03:00.52
>
>  Accounting information:
>  Buffered I/O count:              86         Peak working set size:     712
>  Direct I/O count:                61         Peak page file size:      5117
>  Page faults:                    708         Mounted volumes:             0
>  Charged CPU time:           0 00:00:01.62   Elapsed time:     0 00:00:07.37
>
>
>In this last one, it appears that the server is not stopped when ALL-IN-1 is 
>shutdown nightly for backups.

Agree.
    
    
    
    --Bob
    
1083.2MSBCS::KINGVSS BXB/LTN System Management Group DTN:293-5677Tue Jul 21 1992 20:2326
What has changed recently with this installation is, I installed SYSTIDY.

I checked the rights identifier oafc$sysman again and it is granted to myself
and the allin1 account 

UAF> show/ident/full oafc$sysman
  Name                             Value           Attributes
  OAFC$SYSMAN                      %X800100F3      RESOURCE
    Holder                           Attributes
    KING                             RESOURCE
    ALLIN1                           RESOURCE


>    this looks suspiciously like an old startup file for the server.
>    Whenever th problem is mailboxes it is usually that somehow you
>    are using an old startup file.


What should I be looking for here?  I checked the dates on all of the
oafc*serv*.com files and they're all dated 12-Mar-1992.



						Thanks,

						Bryan
1083.5Problem solvedMSBCS::KINGVSS BXB/LTN System Management Group DTN:293-5677Wed Jul 22 1992 19:3520
The solution to the problem has been found and we've dealt with this before
on this cluster and that is why it previously worked. The logical SYSUAF, if it
exists, needs to have the full file specification defined.  For example the
logical sysuaf is now defined to be this

SYSUAF = HOTFILES:SYSUAF.DAT


	We had left the .DAT off before.



Thanks for your assistance,


Bryan
 


	
1083.6FCS bugCHRLIE::HUSTONWed Jul 22 1992 19:3913
    
    re .5
    
    You mean that by having the sysuaf logical incorrectly defined, hence
    causing the FCS to not be able to open it, that the FCS will not start
    and will not tell you why??
    
    I agree it should not start, and won't. If you are saying that it
    just dies without any message why then this is a bug in the FCS
    startup.
    
    --Bob
    
1083.8The process was still presentMSBCS::KINGVSS BXB/LTN System Management Group DTN:293-5677Wed Jul 22 1992 20:356
The process COUPON$SERV73 was still present and didn't die.  However attempting
any management functions from the MS screen were not successful and the
error message "invalid authentication...." displayed on line 24.


/Bryan
1083.9Want to fix the right thingCHRLIE::HUSTONWed Jul 22 1992 21:586
    Ok, so it sounds if the server started but was basically useless. IF
    the sysuaf file could not be opened it should not have started. 
    You say the process was there but useless. Did it all clear up
    once the SYSUAF logical was fixed??
    
    --Bob

1083.10Depends of existence of SYS$SYSTEM:SYSUAF.DATXLII::FDONOHUEThu Oct 15 1992 16:4027
    
    Some customers have reported that the start up of the FCS does in
    fact fail if the SYSUAF logical is defined and does not include
    a file extension (.DAT) in the definition.  
    
    I have been told that if the FCS cannot find the file pointed to
    by the logical then it will try to find the default file
    SYS$SYSTEM:SYSUAF.DAT.  It seems like affect on the FCS in this
    case may depend on whether this (possibly and likely) is outdated
    or not.  
    
    It may be that if this default file does not exist then the FCS will
    not start, but if it exists it will use it even though it is not the
    same one being used by VMS.  And the authentication (of passwords)
    possible or identifiers is failing sine the information in the
    file is outdated and not what you see when you run Authorize.
    
    Can someone who can verify this please confirm or deny this 
    hypothesis???
    
    I am trying to write a complete and accurate article for STARS on this
    situation and need this verified if possible.
    
    Thanks in advance,
    
    Faith Donohue
    
1083.11Response sent to DECUS folksSIOG::T_REDMONDThoughts of an Idle MindThu Oct 15 1992 18:4167
    There has been a far amount of messages coming in from the moderators
    of the DECUServe (US) ALL-IN-1 conference, one of whom is Don Vickers
    (remember him).  Here's the response that went to them this afternoon.
    
    Tony
    
                                        Date:     15-Oct-1992 05:43pm BST
                                        From:     Tony Redmond - European Office
                                                  REDMOND@AM@DUBSWS@SIOG@DBO
                                        Dept:      
                                        Tel No:   DTN 827-2264

TO:  Bruce Bowler                         ( "[email protected]"@VBORMC@MRGATE )
TO:  Don Vickers                          ( "[email protected]"@VBORMC@MRGATE )

CC:  Kevin Standage@REO
CC:  Graham Pye                           ( PYE@A1@IOSG@REO )

Subject: RE: SYSUAF and FCS

Hi Don, Bruce,

I asked the installation team in ALL-IN-1 Engineering to check things out
regarding the FCS and SYSUAF.  Here is their response.  Can you please post
this in the DECUServe conference?

Tony
------------------------------------------------------------------------------

Rules of interaction between the ALL-IN-1 File Cabinet Server and SYSUAF.

1) If SYSUAF.DAT is located in SYS$SYSTEM and the logical is   
   CORRECTLY defined then the server starts OK.

2) If SYSUAF.DAT is located in SYS$SYSTEM and the logical is 
   INCORRECTLY defined, then the server will still start correctly.

3) If SYSUAF.DAT is located in SYS$SYSTEM and the logical is NOT
   DEFINED at all, then the server starts OK.

4) If SYSUAF.DAT is NOT located in SYS$SYSTEM, but the logical is  
    CORRECTLY defined, then the server starts correctly.

Finally,

5) If the server is NOT located in SYS$SYSTEM, and there is no     SYSUAF
logical, then the server will (as you'd imagine) fail to start,
    and the error logged is:

15-OCT-1992 12:44:50.04  Server: SHU::"73="  
 Error: %RMS-E-FNF, file not found
 Message:Server startup has failed. Check file:sys$system:sysuaf.dat

So, the rule is:

If SYSUAF exists and correctly points to the .DAT then start server

If SYSUAF exists but doesn't point to the .DAT then check in
sys$system 

if the .DAT's there then start server.
else exit

If SYSUAF doesn't exist then look in sys$system

- if the .DAT's there then start server.
 else exit
1083.12.DAT or not .DATSCOTTC::MARSHALLDo you feel lucky?Thu Oct 15 1992 19:2715
re .11:
What do you mean by the logical being "correctly" defined in this context?

From VMS's point of view, the logical does not need to have the extension .DAT,
so "MYDISK:[MYDIR]MYSYSUAF" is a valid value for the logical, for example.  The
application using the logical should assume a filetype of .DAT if there is no
filetype in the logical name.

However, .10 suggests that the FCS requires the .DAT extension on the logical.
Thus a "correct" definition of the logical from the FCS's point of view differs
from the VMS definition.

So which version of "correct" is being used in .11 please?

Scott
1083.14One issue, but fully specify SYSUAF and FCS is :-)IOSG::STANDAGEOink...Oink...MoooooooooooooooooooooooooooooooooFri Oct 16 1992 00:0628
    
    I'm afraid the statements in .11 were my doing !  I did all my testing 
    with the logical including the .DAT extension.
    
    However, if SYSUAF.DAT is in, say, DISK:[MYDIR] then the logical
    definition has to include the .DAT extension, otherwise the FCS will
    not start up.
    
    Now, if the logical definition doesn't include the .DAT extension,
    but the SYSUAF resides in SYS$SYSTEM, then there's no problem. This is
    because the server fails to find the data file with the logical, so
    takes a look in SYS$SYSTEM anyway.
    
    But there is one small problem with all this. Say I copied SYSUAF from
    SYS$SYSTEM to DISK:[MYDIR], but defined the logical without the .DAT
    extension. This will result in the server not finding the true SYSUAF
    which VMS is using, and instead it will start up on the SYSUAF in
    SYS$SYSTEM (which might be out of date).
    
    
    Now, did that make any sense at all ?? :-)
    
    
    Kevin.
    
    
    
    
1083.16Hope this helps...CHRLIE::HUSTONFri Oct 16 1992 14:2546
    
    
    scott,
    
    don't bother with the ipr, it is a well known bug (by us at least),
    and we already have  bug in the database about it. THR-16625 is the
    number.
    
    All the answers that are needed are in teh last few replies, for
    simplicity let me summarize what everyone has said, all from a 
    FCS point of view.
    
    When the server starts up, it looks to open the system authentication
    file, which is USUALLY called SYS$SYSTEM:SYSUAF.DAT.  
    
    What we do is first try by the logical SYSUAF, if this logical is 
    completely defined (or correctly from the point of view of a previous
    note) then we will find the file and open it. Note if the logical does
    not completely specify the file, like leaving off the .DAT. A bug in
    our code keeps us from finding the file.  If we can't open the file
    by the logical, we attempt to open SYS$SYSTEM:SYSUAF.DAT.
    
    As suggested by some in here there are potential problems with this:
    
    1) An old version of sysuaf.dat could be found by FCS, thereby we use
       a different uaf file than VMS, hence bad things happen.
    
    2) If you happen to have a file called sysuaf.dat in sys$system
       that is not the corect file, we will use it.
    
    So basically:
    
    If the logical exists and completely specifies the file, we will find
      the file and the server will start and work properly.
    
    If the logical does not exist, or does not completely specify the file
      we will use SYS$SYSTEM:SYSUAF.DAT.
    
    If neither of the above work, we will not start.
    
    Its a bug and we know of it, the short term solution, which should not
    bother any systems, is to insure that SYSUAF completely specifies
    the uaf file.
    
    --Bob