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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

943.0. "Restart after SDA?" by KERNEL::LOAT (Bored....Bored....BORED!!!!) Fri Jun 26 1992 15:23

    
    In ALL-IN-1 IOS 3.0, when the manager or administrator shuts down
    ALL-IN-1 via the SDA option, there is the 'Automatic restart' field.
    
    A customer logged a call here at the CSC, saying that whenever he ran
    the SDA option, ALL-IN-1 didn't restart.
    
    There was no job on the batch queue to restart ALL-IN-1. He said that
    he has got field where he can put the 'Automatic restart' field in. Our
    fresh installation of 3.0, the field is there, so the first question is
    Should it be, or was it missing?
    
    Another thing is that the restart job could be resubmitted from two
    places. 
    
    1) When the SDA housekeeping procedure is submitted, if the symbol
    #AUTO_RESTART is set to "Y"
    
    2) When the SDA housekeeping procedure actually runs, if the symbol
    SM_SH_SCHEDULE.OASH_RESTART[CLI$NBS_RUN_TIME] is set to "Y".
    
    Why are there two places where this can be submitted? Whats the
    difference between these two submission methods?
    
    Steve.
    
T.RTitleUserPersonal
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943.1Confused ModeratorAIMTEC::WICKS_ADEC Mail Works for ME sometimesFri Jun 26 1992 17:318
    Steve,
    
    Is the same as the mysterious note 919 which has no title and
    no author.
    
    Regards,
    
    Andrew.D.Wicks 
943.2Confused tooIOSG::TALLETTArranging bits for a living...Mon Jun 29 1992 09:2462
    Hi there!
    
    	I am also confused:
    
    
>    In ALL-IN-1 IOS 3.0, when the manager or administrator shuts down
>    ALL-IN-1 via the SDA option, there is the 'Automatic restart' field.
>
    
    	Yes. So we are talking about MSY SDA (not housekeeping procedures).    
    
>    A customer logged a call here at the CSC, saying that whenever he ran
>    the SDA option, ALL-IN-1 didn't restart.
>    
    	Hmm. I was the last to visit this code..... :-)
    
>    There was no job on the batch queue to restart ALL-IN-1. He said that
>    he has got field where he can put the 'Automatic restart' field in. Our
>    fresh installation of 3.0, the field is there, so the first question is
>    Should it be, or was it missing?
>    
    
    	Erm, in both cases you say the field is there. I guess there is a typo
    	here and one of them should say that it wasn't there. Well the
    	answer is, it should be there. Here's a screen dump:
    
                                   Shutdown ALL-IN-1
    
     Shutdown at: Date: 29-Jun-1992
                  Time:
    
     Start notifying users  30 minutes before shutdown
    
     Reason:
    
     Automatic restart: N
    
     Restart information (displayed in shutdown messages):
    
                  Date:
                  Time:
    
     Enter the details of shutdown and the restart information; press RETURN to
    
	Also, you should be getting a batch job to restart things
    	submitted (SM_RESTART.COM).
    
>    Another thing is that the restart job could be resubmitted from two
>    places. 
>    
>    1) When the SDA housekeeping procedure is submitted, if the symbol
>    #AUTO_RESTART is set to "Y"
>    
    	This doesn't seem to have anything to do with the first half of
    	your question. This is the SDA housekeeping procedure, which
    	has little to do with the SDA option. I don't know much about
    	these procedures. I think you are debugging in the wrong place.
    	You need to find out why the restart job isn't getting submitted.
    
    
    Regards,
    Paul
943.3Check ALL-IN-1 Account Info In MHPXLII::FDONOHUEMon Jun 29 1992 14:2473
    
    This has been seen after installing V3.0 when some of the
    fields used to define where/how to submit the batch
    procedure are left blank.
    
    Refer to the STARS article below and check this out.
    
    Good luck,
    
    Faith donohue
    
    **************************************************************
Housekeeping: 'Failed to submit job to batch-invalid VMS username'


COPYRIGHT (c) 1991, 1992 by Digital Equipment Corporation.
ALL RIGHTS RESERVED. No distribution except as provided under contract.


PRODUCT: ALL-IN-1 IOS V3.0

OP/SYS: VAX VMS

SOURCE: Customer Support Center/USA
     
PROBLEM:

When attempting to perform a shutdown of ALL-IN-1 using
SDA, it results in the following error:

 Failed to submit job to batch - invalid VMS username

Auto Restart does not get submitted to batch when Auto Restart 
is selected when submitting the SDA procedure.  The error message 
in the log is:
 
  Invalid VMS Username
 
ANALYSIS:

This error also occurs when attempting to schedule other
housekeeping procedures that must run in batch on this 
system.


CAUSE:

The 'Account for batch jobs' field specified in Set
Systems Policies (MGT MSY SSP) is blank so the
housekeeping procedure cannot successfully be submitted 
to batch.
 

SOLUTION:

After an upgrade to V3.0 many of the fields (which
are new with V3.0) on the Set System Poilicies form 
are not populated.

Make sure that all the fields under Set System Policies
(MGT MSY SSP) are completed with valid information for
the system.

Modify the information using SM MSY SSP to use the 
MANAGER account for the following:
 
ALL-IN-1 Accounts:
 Account for batch jobs:                MANAGER
 Account to receive exception reports:  MANAGER
 Holding account for orphan drawers:    MANAGER


  .
943.4Well, it was Friday afternmoon.KERNEL::LOATBored....Bored....BORED!!!!Tue Jun 30 1992 11:3126
    Okay, so the base note was more than a little confused! That's what
    comes of noting on a Friday afternoon! here's what it *should* have
    said!

    When scheduling the SDA housekeeping procedure, there used to be a
    field which specified if you wanted to do an auto-restart of ALL-IN-1.
    This field has disappeared in 3.0. This worried the customer somewhat
    as his system wasn't restarting after the SDA housekeeping procedure.

    Looking into this, it looks like when the housekeeping procedure runs,
    it checks the value of "SM_SH_SCHEDULE.OASH_RESTART[CLI$NBS_RUN_TIME]"
    to see if ALL-IN-1 should be restarted. This value is always 0, and I
    cannot find anywhere where this field is written to, so this means that
    ALL-IN-1 will not restart correctly.

    Where does ALL-IN-1 decide that the SDA housekeeping procedure should
    restart ALL-IN-1?


    Hope this is a little clearer!

    Steve



943.5missing auto_restart field on sm_skedform_shOASS::VALDEZ_CA smile is the same in any languageWed Jul 01 1992 20:0617
Hi Steve,

I was working with someone who was SRF'ing this the other day.  What I noticed 
in my preliminary look at the SM_SKEDFORM_SH form (displayed when you create 
the SDA procedure) is that there is named data for a field called AUTO_RESTART 
but no field on the form by that name.  When I added a 1-character field 
called AUTO_RESTART, it appeared to default to Y and did seem to set a 1 in 
SM_SH_SCHEDULE.OASH_RESTART.  However, when I tried to put an N (no, don't 
restart) in my field, it seemed to still want me to put in a restart date and 
time.  At that point, I was pulled off of the problem.

Maybe someone can take it from here and tell us if the answer is as simple as 
adding the field or if there is another way.  

As far as I know, it was officially SRF'ed.

Cindy
943.6Use MGT MSY SDA To Restart?XLII::FDONOHUEFri Jul 10 1992 21:2742
    
    I have been looking at this to try and figure it out but I think that
    I am more confused.
    
    First, in both V2.4 and V3.0 there are two ways through the User
    Interface to shutdown ALL-IN-1.  From SDA menu option (V2.4 on MGT
    menu, V3.0 on MGT MSY menu) and then by creating a housekeeping
    procedure using MGT (MSY in V3.0) MHP C SDA.  
    
    It looks like the SDA menu option (form SM$SHUTDOWN) in both 
    versions allows you to specify a Automatic Restart if you wish. 
    
    But, when you create a housekeeping procedure SDA the form in
    V3.0 (SM_SKEDFORM_SH) does not contain an Automatic Restart 
    field for the user to input to.  In V2.4 it does.  Both versions 
    contain fields for restart time and date.  In V3.0 these are 
    required response fields, in V2.4 it doesn't seem to require 
    input (even if you answer Y to Auto restart?).  
    
    So, for now it looks like either you must use the MGT MSY SDA
    menu option in V3.0 if you want to specify an auto restart when
    you shutdown or modify the form layout (as Cindy stated in previous
    reply) to add a 1 character field for a Y/N input named AUTO_RESTART
    to the SM_SKEDFORM_SH form.  This form already contains the named data
    to handle the input to this field but the field isn't defined on the
    screen layout.  If you do this notice that even if you state N to
    auto restart, it will still require the restart time and date be
    filled in.  This is consistant with the SDA menu option.  Engineering
    has responded to this as the designed behaviour, as even if it doesn't
    restart automatically, it will be restarted sometime and this
    information is used for display purposes.
    
    Can anyone in the know out there in SM land let us know if this is an
    oversight or if there was a problem with this restart feature and
    maybe it was left out intentionally.  Is the recommendation to use
    the SDA menu option to shutdown?
    
    Frustrated and confused,
    
    Faith                       
    
    
943.7Add AUTO_RESTART ...ZUR01::KURTHPeter Kurth @RLE, R�mlang (CH)Wed Feb 03 1993 12:4815
    Just for completeness:
    
    See STARS article titled "No Automatic Restart Flag When Schedule
    Shutdown (SDA) From MHP"
    
    (...) It is recommended that you use the SDA option from 
    the MSY menu to schedule an automatic restart when shutting down 
    ALL-IN-1.
    
    Another possible alternative is to use Customization Management to 
    modify the form layout of the SM_SKEDFORM_SH scheduling form and 
    add a 1 character field named AUTO_RESTART.  Once defined the existing 
    named data in the form should schedule the automatic restart successfully.
    
    Regards, Peter