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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

908.0. "Delete Sender que entries" by NCBOOT::HARRIS (oooppps) Mon Jun 22 1992 17:01

    In lookingat the sender que in ALL-IN-1 (SM MM DQ) i've noticed a
    couple of "interesting entries".
    
    NORTON, AL           21-Sep-1990 02:43 L   0       Tick- Compaq
    NORTON, AL           21-Sep-1990 07:33 L   0       tick Gartner
                                           L   0
    
    The rest of the entires appear "normal".  what would cause a message
    with an "L" to still be in the que?  What causes the blank information
    in the que?  
    
    I've gone into this users account, there is nothing in the created
    folder and the neither of these messages show up if i search on a title
    of "tick".   the documents that are listed when i do a search on "tick"
    look like the user puts the word "tick" in the title as a reminder
    (like a tickler file).  checked in TM and nothing for this date.
    
    so- how can i get rid of these entries?
    
    	ann

T.R	Title	User	Personal Name	Date	Lines
908.1	Use CAN from the user's account (or NEWDIR)	IOSG::WDAVIES	There can only be one ALL-IN-1 Mail	`Mon Jun 22 1992 20:54`	5
	I'd guess they are deferred messages.... They've been defered a long time. Winton
908.2	any other ideas...	NCBOOT::HARRIS	oooppps	`Mon Jun 22 1992 21:08`	7
	i've thought of that, but the user has other messages that are deferred delivery. won't CAN cancel ALL deferred messages? i can't select these messages, says document doens not exist. ann
908.3	L = Local, D = Deferred	AIMTEC::WICKS_A	DEC Mail Works for ME sometimes	`Mon Jun 22 1992 22:41`	21
	If they were deferred they would have the letter D in the column not L. L of course stands for Local so for some reason the Sender could not deliver the message to the local recipient and without any more info we can't even speculate. Strange though that the retry count doesn't get increased and the message non-delivered. The only way to delete such lost entries is to some trickery with the undocumented DSAB MAIL$QUEUE - see old notes conference for examples or call the CSC and get someone to run CABFIX or something. An ANALYSE on the Pending would also be a good idea. (Ann I know you know the phone number) Regards, Andrew.D.Wicks
908.4	Missing SDAF entry.	FAILTE::LAAHS	An accumulation of Celts	`Tue Jun 23 1992 09:53`	19
	The blank entry is caused by the fact that the underlying file (OA$SHAREx:zgfahg...) no longer has an entry in the relevant SDAF. Furthermore the actual VMS file may not even exist. By DUMPing teh MAIL QUEUE record in the SDAF or by doing a FOR MAIL$QUEUE:MAIL DO GET .FILE you should be able to guess what file is causing the problem. This happens when the usage count on the file gets screwed up. As Andy says there is no easy way to get rid of these entries. One way is to use the RUC option from the SM MM menu. HOWEVER BE CAREFUL. Since thios will remove ALL records from the remote send queue and therefore any deferred messages and other messages waiting to be sent will be lost also. If it is amissing SDAF entry then you could always try to get a copy of the record from a backaup. There are various utilities around for doing this notibly the CABFIX one supllied by TSCs. Kevin
908.5	what's that CSC phone number...	NCBOOT::HARRIS	oooppps	`Thu Jun 25 1992 18:12`	8
	well, since there is no EASY way to remove these entries and they aren't hurting anything. i'm going to leave things as they are. as the saying goes - if it ain't broke, don't fix it! at least i know what they are and probable ideas as to why they exist. until someone complains, i'll leave it as it is. THANKS - anN