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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

862.0. "Read receipt not sent and "Y" ??" by SHALOT::LANPHEAR (Test the water or turn the tide?) Fri Jun 12 1992 20:10

    We have a large pharmeceutical company in the South East who recently
    had a case where a user requesting a read receipt didn't receive
    anything when the mail was read.  They don't allow the "A" option, so
    that's not the problem.  They also noticed that this particular
    document, and one other in the originator's file cabinet has the read
    receipt flag set to just "Y" instead of "YES".  Would this cause the
    problem, and any ideas how it happened?
    
    The account has no privs to do anything tricky, so the user didn't do it...
                                                  
    				Thanks in advance, Dan'l
T.RTitleUserPersonal
Name		DateLines
862.1Just in case you had not checked ...AIMTEC::PORTER_TTerry Porter, ALL-IN-1 Support, Atlanta CSCFri Jun 12 1992 21:365
    Could the recieving user have "Send Mail Reciepts" set to N in their
    profile (can be changed from SWC). This will override a request for a
    read reciept.
    
    Terry
862.2User's can't get there from hereSHALOT::LANPHEARTest the water or turn the tide?Sun Jun 14 1992 00:107
    Hi Terry,
    
      No, they don't allow users to see or change that field.  Everybody
    sends receipts if requested.  The strange value "Y" instead of "YES" in 
    the original message is what we think it is...
    
    				 	Thanks, Dan'l
862.3FORTY2::ASHGrahame Ash @REOMon Jun 15 1992 12:028
Back in olden times, I think that the 'Y' did cause this problem (because the 
code will be checking for the full word). I think you could get the 'Y' by 
only entering that in the field and then tabbing backwards off the form.

But I also thought that Mail had been fixed AGES ago to chewck for the short 
version!

grahame
862.4Just checking it didn't get generatedFORTY2::ASHGrahame Ash @REOMon Jun 15 1992 12:033
And there's definitely no read-receipt in the recipient's Outbox?

g
862.5New life for an old bug?SHALOT::LANPHEARTest the water or turn the tide?Tue Jun 16 1992 16:1524
    Thanks for the tip, Grahame, that was it!
    
    We tested the code /NOCUST, and both the read receipt and the delivery
    receipt break if you use the following flow:
    
    	subj:  test<tab>                                              
    	prio:  <tab>
        DR:    <tab>
        RR:    <LF>Y<BS>     or Y<space><BS>
        DR:    <LF>Y<BS>     or Y<space><BS>
        prio:  <RETURN>
    
    both DR and RR will flash from "Y" to "YES", but they're stored as "Y" in
    the data-set!  And the code must be checking for exact matches on OA$YES,
    because nothing happens once it's sent (besides the actual delivery).
    
    Vid said he will SPR it if you don't want to go ahead and IPR it. 
    Also, a work-around is to do something like checking DR and RR 
    for just OA$Y after the create, and use MAIL DELIVERY_RECEIPT and MAIL
    READ_RECEIPT to set them to OA$YES.
    
    Please IPR it, otherwise I'll do it when I get back on site (next week).
    
    						Cheers, Dan'l
862.6IOSG::WDAVIESWinton Davies,IOSGTue Jun 16 1992 16:473
    Not the Vid by any small chance...?
                
    Winton
862.7there is only one VidAIMTEC::WICKS_ADEC Mail Works for ME sometimesTue Jun 16 1992 16:5413
    Re .6,
    
    yes it is the Vid as has been mentioned in many previous notes. Poor
    old Dan'l obviously annoyed someone in a previous life to deserve this?
    
    Re .4,
    
    Wasn't Vid supposed to have fixed this when he worked for you (:==:)
    
    regards,
    
    Andrew.D.Wicks