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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

782.0. "Arrow keys problem with GOLD GET" by KERNEL::OTHENJ () Tue Jun 02 1992 13:21

Hi,

	ALL-IN-1 v2.3

	I wonder if anyone can help me with a problem with ALL-IN-1 / DECterm
/ dlogin problem on a DECstation 5000 using a LK501-AH keyboard.

	The customer is using dlogin to connect to a VMS machine which is 
running ALL-IN-1. The customer finds that ALL-IN-1 works correctly until he 
uses some entry forms.

e.g. when using GOLD G to get a document in , he types in DOC, and then 
tries to use the down-arrow to get down to the document title field. The 
information typed in is then over-riden on the folder field with spurious 
text, and "Field Full" error (it basically get itself all confused!!)

	The customer has also seen the problem when filling in details on 
the PRINT form, as well as in WPS-PLUS/MATHS. 

	If the customer uses TAB instead of the arrow keys , it works 
correctly.

	The DECterm settings are O.K., and he does not get any problems 
from any other products apart from ALL-IN-1.


	They are currently applying a dlogin patch for Ultrix v4.2, but I 
wondered if anyone else has seen a similar problem, and if there is 
anything that can be done within ALL-IN-1 i.e. keyboard mapping?? If you 
turn on tracing, no information is written to the log file at the time when 
the problem occurs, so it does not look like an ALL-IN-1 problem, but I 
wondered if anyone has seen this before, as I cannot reproduce it.

	Thanks for any help,

			Julie

T.R Title User Personal
Name Date Lines

782.1 $[B IOSG::TALLETT Arranging bits for a living... Tue Jun 02 1992 16:53 24

T.R	Title	User	Personal Name	Date	Lines
782.1	$[B	IOSG::TALLETT	Arranging bits for a living...	`Tue Jun 02 1992 16:53`	24
	Hi there! Well I'll take a wild guess and suggest that something in the chain of software is not handling the multi-character escape sequence generated by the down-arrow key: X-Server->DECterm->dlogin-> <network> ->REMACP->Terminal-Driver ^-------^ ! I would point----+ the finger about here. Are you using DECterm or xterm ?? (DECterm would be better). As a workaround, try creating a VMS DECterm with its display set to your DS5000. I am fairly sure this will work. Take a close look at the garbage you get when you press the downarrow key and post it here, character for character. If its got a [B in it, then that would suggest this problem. Regards, Paul

    Hi there!
    
    	Well I'll take a wild guess and suggest that something in the
    	chain of software is not handling the multi-character escape
    	sequence generated by the down-arrow key:
    
    	X-Server->DECterm->dlogin-> <network> ->REMACP->Terminal-Driver
    		     ^-------^
    			 !
    	I would point----+
    	the finger
    	about here.
    
    	Are you using DECterm or xterm ?? (DECterm would be better).
    
    	As a workaround, try creating a VMS DECterm with its display
    	set to your DS5000. I am fairly sure this will work.
    
    	Take a close look at the garbage you get when you press the
    	downarrow key and post it here, character for character. If
    	its got a [B in it, then that would suggest this problem.
    
    Regards,
    Paul