Conference iosg::all-in-1_v30

781.0. "Mails to PAPER MAIL and MR-Addressee returns in del.fail.mess." by ZUR01::TOLBA () Tue Jun 02 1992 10:27

Hello,


I have the following customer problem.

Configuration: A1V2.4 English & German  
OA$Default_language = English


If a user is sending a mail from the second language (German) which is addressed 
to a paper mail addressee and another user over Message Router, the user will 
get a postmaster delivery failure report which says:

	ALL-IN-1 was unable to deliver your message dated .....
	BRIEF 	- no such ALL-IN-1 Account
	Subject of the message was .....

Brief is the German translation for Paper mail.

Even though the user gets a failure report the mail for the paper mail addressee 
is printed out normally and the "message router addresse" gets his mail too.

This only happens when mail is sent from the second language (it doesn't matter 
whether the second language is German or English) and when at least 1 addressee 
will be addressed over the message router.

If message router is not involved it works fine i.e. without receiving any 
failure delivery messages.

Does anybody have some ideas what could be causing this problem?

Any suggestions and help are most welcome.

Thanks and regards,
Manuela


Pls find afterwards an example of the original mail as well as of the original 
postmaster message.


                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     27-May-1992 10:09 GMT
                                        From:     Manuela Tolba
                                                  TOLBA
                                        Dept:     ASUPER Office
                                        Tel No:   01/801 21 11

TO:  manuelatolba                         ( PAPER MAIL )

CC:  Remote Addressee                     ( manuela tolba @a1@albis )

Subject: Test

test


                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     27-May-1992 13:30 GMT
                                        From:     Mail ASUPER Postmaster
                                                  POSTMASTER
                                        Dept:     ASUPER Office
                                        Tel No:

TO:  Manuela Tolba                        ( TOLBA )


Subject: Delivery Failure Report

    ALL-IN-1 was unable to deliver your message dated 27-May-1992 10:22 to
      BRIEF                          - no such ALL-IN-1 account
    on node SSSZH1

    The subject of the message was :
      test

    Manuela,
    
    I believe that this has been a known problem with ALL-IN-1 since the
    dawn of time and is similar to the behaviour that can be seen in
    multi-lingual environments with Read Reciepts, Replies, Delivery
    Receipts, the "AT" symbol  etc etc ...
    
    Basically there isn't a non-text I18N version of PAPER MAIL anywhere that
    the Sender/Fetcher can translate into or from. Maybe one day when
    ALL-IN-1 uses a 20th century mail system this will be fixed but for the
    moment I think it is termed a "restriction"
    
    Regards,
    
    Andrew.D.Wicks