| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Here's an odd one for you to think about!
A customer has got a new ALL-IN-1 2.4 system installed, and he then
copied all the data files and shared areas from his old 2.4 system, and
did all the things like changing the A1CONFIG etc, etc and they had no
problems at all.
Until...occasionally, local mail goes walkies. A user enters another
local user as the addressee on a mail message, sends the mail message,
and everything looks okay. The problem is that the addressee never
receives the message. Looking at the header of the message from the
senders file cab shows the header information is there, and the
addressee is definitely there.
Everything looks okay as far as I can tell, so can anyone out there
think of what could be causing this?
Steve.
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 698.1 | Check PROFIL.NODE['user'] is blank | IOSG::SHOVE | Dave Shove -- REO-D/3C | Mon May 18 1992 11:54 | 14 |
Does this only happen when sending mail to particular users?
If so, check the NODE field in those users' PROFILe records. Chances
are, they're set to the node-name of the old system - just clearing the
fields to blanks should fix it.
This is an obsolescent feature left over from v1.x. It's caused
problems with copied systems before (more than once on the booth at
DECUS!)
If it's more random than that, check disk space and quotas (and max.
files etc - SHO DEV/FULL disk etc).
Dave.
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| 698.2 | KERNEL::LOAT | Bored....Bored....BORED!!!! | Mon May 18 1992 14:52 | 18 | |
Hi Dave
�Does this only happen when sending mail to particular users?
No, it happens randomly, maybe once/twice per week, to different users.
The strange thing is that it has been the case where a message was
addressed to 5 users, all local (no MR on here) and it's been delivered
to 4 of the users, and it never got close to the 5th person. That
person doesn't get anything, so when the sender contacts the recipient
about the mail message he thinks they read, this is the first thing
they know about the message!
Wierd!
Steve.
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| 698.3 | IOSG::WDAVIES | Winton Davies,IOSG | Mon May 18 1992 16:22 | 10 | |
Have you tried checking the PENDING FILE?
You need to dump it out and check for records that DON'T BELONG THERE.
I can't see how this could happen in this case, but one way for mail to
go down a black hole is for it to get delivered to a non-existant
user - all that happens is that a key is created and noone ever reads
it. This happens due to a validation bug where by profil entries can
be validated as correct as long as the first 32 characters match.
Winton
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