| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 650.1 | Check the Restricted Flag? | USHS09::REINDL | The Duckbilled Platypus has no Navel | Thu May 07 1992 21:19 | 7 |
|
Is it possible someone modified the conference profile and set it
restricted? If it's restricted, the moderator of the conference needs
to add the users to the conferences access list through AM Add Member
option. Either that or remove the restricted flag.
- Henry
|
| 650.2 | Error message? | PAJERO::RHOTON | John Rhoton @TNO - DTN 871.7947 | Fri May 08 1992 09:48 | 4 |
| Can they access the conference using the DCL command-line interface of
VAX Notes? If not, what is the error message?
John
|
| 650.3 | Could not access as moderator | KAOFS::D_STREET | | Fri May 08 1992 20:43 | 14 |
| Hello again,
I asked the customer to try to access the confrence from two
accounts, both of which were supposed to be set up a moderators.
Each account could not AC (Add Conference). They could not tab
off of the CONFRERENCE: field. He got an error message:
Unable to access conference - Continue?
The location is notes$library:sponge.note, and the file is there.
Hopefully this will shed some light on the problem....
Derek Street
|
| 650.4 | DCL NOTES could find the file.. | KAOFS::D_STREET | | Fri May 08 1992 21:23 | 23 |
| in response to 650.2:
The user accessed it from DCL with windows interface and the CLASS
showed up, inside the calss the NOTE showed up, but when he tried
to access it he got:
ERROR OPENING NOTES$LIBRARY:.NOTE
We assumed that the internal pointer to the file had been lost,
so we deleted the confrence, and added it again. This time when
he tried to access it, he got a message saying that he was not
a member of the conference. (he was supposed to be a moderator)
Then we tried from tha account that created the confrence (and
was also supposed to be a moderator), then we tried from the
ALLIN1 account, and the SYSTEM account. All were not members.
IT appears that NOTES can now find the file, but we do not know
who is allowed to access it (if anybody). Is there a way to
determin who has access, or a way to force access to the confrence.
Thanks for the help so far....
Derek Street
|
| 650.5 | | PAJERO::RHOTON | John Rhoton @TNO - DTN 871.7947 | Sat May 09 1992 11:04 | 38 |
| re: .4
There are two explanations I can think of for this problem:
1) VAX Notes on the target node does not identify the users as they are
registered in the membership list. Typically this could happen if the
target node's NCP database does not list the user's node in the same
way as it is in the conference or if the volatile NCP database does not
list the user's node at all.
Find out the user's node number, for example:
MCR NCP SHOW NODE xxxxxx
Query the target node and match them:
MCR NCP TELL yyyyyy SHOW NODE xxxxxx
There can also be other problems like cluster aliases but they are a
little more difficult to diagnose without being able to access the
conference. If you remember how the users were registered the easiest
way to see if this is the problem is to create a temporary
untrestricted conference on the target node and enter a note from the
user's account then look at the authour's node-username and see if they
match.
2) It is also possible that the conference has become corrupted and
the membership list is either corrupt or missing. The only way I know
to deal with this situation (which would also help in the first
scenario) is to use PAN (see conference ASICS::PAN). Unfortunately I
believe this tool is only available for internal use. So, for a
customer, you would need to copy the conference on to the E-net, run the
tool to diagnose/fix the problem and copy the conference back.
I hope this helps,
John
|