| Hi Sue,
You ask a very simple question - why doesn't TM work across time zones -
and unfortunately we don't have an answer, but rather more questions.
The biggest problems facing TM across time zones are a lack of
strategy, followed by a lack of action.
This is not just a Digital problem! I am not aware of any TM product
on the market which does support time zones, and we (in Charlotte at least)
are painfully aware of the need, as well as the difficulties associated
with implementing a solution. We have some ideas for supporting time zone
meetings (and scans!), but it is a significant modification to the existing
product, and I am not aware of any plans for any such enhancements.
We have endlessly debated and discussed the implementation of time
zones, and the following points merit consideration:
1) When scanning, where will the users be? If they are coming to
the local time zone for a meeting (or traveling someplace else -
which is really impossible to consider), then I want to scan
local hours instead of offset hours. The most simplistic case
is to implement a flag to choose whether a user should be
scanned locally, or with the offset. In this case, the
scheduler is required to know where the attendee will be at
the time of the meeting. Also, to further complicate things,
we have implicitly decided that the scan is based on the
scheduler's time zone. What if the scan is for a remote event?
In that case, the primary scan form should probably prompt for
the 'base' time zone of the scan.
2) Regarding meeting scheduling, all the same conditions and
concerns apply. What is the 'base' time zone for the meeting -
local or remote? Every event on the user's calendar should take
into consideration the time zone in which it will take place.
For attendees, they must have the option to schedule the meeting
in _any_ time zone (if they travel a lot), or minimally, either
the originating or local time zone. And how do you handle the
case where the originator scheduled it for a remote time zone?
What time does the meeting really take place? (the code can
use GMT to track it, but it can be very confusing for us humans)
There aren't any easy answers to the time zone question, but we will
be happy to discuss it further if you like.
Cheers, regards, Dan'l
|
| RE: .1 --
Dan'l --
In fact, Calendar Manager from Russell Information Sciences (of Laguna
Beach, Cal) implements time zones. Their UI can either assume local
time, or assume remote time, or ask you for each meeting (user profile
choice).
We haven't seen any other time management system that attempts to do
it.
Dave.
|
| Thanks for replies to my initial TM question - I had no idea it was
such a potential mine field! However, altho' I don't understand all the
details, I guess my reponse to the customer will be that almost without
exception, time zones are not part of the equation but that there is
on-going debate and development in this area and Digital is at the
fore-front.Fortunately, we have a good relationship with this customer
so I think he will understand why we have to be a little wooly in our
reponse. regards Sue.
|