Conference iosg::all-in-1_v30

518.0. "No such file message" by NCCODE::HARRIS (oooppps) Thu Apr 16 1992 22:58

    ok, here's a strange one -
    
    a user at the customer site is not able to access his ALL-IN-1 account.
    he gets a message saying that it can't find the DOCDB. so i looked in
    his VMS directory and this is what i found:
    
    	Directory $DISK5:[US115508.OA]
    
    ACTITEM.DAT;6        13-APR-1992 15:25:49.74  [PPN,US115508]
    ACTITEM_OLD.DAT;2    13-APR-1992 15:25:47.97  [PPN,US115508]
    CALENDAR.A1CAL;3     20-FEB-1987 02:14:09.77  [PPN,US115508]
    DAF.DAT;99         no such file
    DAF.FDL;2            18-SEP-1987 09:51:51.00  [PPN,US115508]
    DOC0.DIR;1           18-MAR-1991 19:12:07.41  [PPN,US115508]
    DOC1.DIR;1           18-MAR-1991 19:12:08.97  [PPN,US115508]
    DOC2.DIR;1           18-MAR-1991 19:12:10.60  [PPN,US115508]
    DOC3.DIR;1           18-MAR-1991 19:12:12.59  [PPN,US115508]
    DOC4.DIR;1           18-MAR-1991 19:12:13.59  [PPN,US115508]
    DOC5.DIR;1           18-MAR-1991 19:12:15.31  [PPN,US115508]
    DOC6.DIR;1           18-MAR-1991 19:12:16.80  [PPN,US115508]
    DOC7.DIR;1           18-MAR-1991 19:12:17.63  [PPN,US115508]
    DOC8.DIR;1           18-MAR-1991 19:12:18.91  [PPN,US115508]
    DOC9.DIR;1           18-MAR-1991 19:12:22.11  [PPN,US115508]
    DOCDB.DAT;102      no such file
    INDEX.DX;4           17-APR-1986 18:44:24.00  [PPN,US115508]
    MSG.DIR;1            18-MAR-1991 19:12:30.90  [PPN,US115508]
    NICKNAMES.DAT;4      17-APR-1986 18:44:29.00  [PPN,US115508]
    PERPHONE.DAT;4       17-APR-1986 18:44:32.00  [PPN,US115508]
    SCROLL.;1            12-MAR-1991 07:08:15.22  [PPN,US115508]
    STIFTERGR.CAL;1    no such file
    STIFTERGR.PST;1      13-APR-1992 15:25:46.51  [PPN,US115508]
    UDP.DIR;1            18-MAR-1991 19:12:44.16  [PPN,US115508]
    USER.FLB;4           17-APR-1986 18:44:38.00  [PPN,US115508]
    WPL_DICTS.DAT;1      11-JUL-1990 06:53:00.88  [PPN,US115508]
    WPL_LANGS.DAT;1      11-JUL-1990 06:53:02.67  [PPN,US115508]
    WPSDEF.WPL;4         17-APR-1986 18:38:18.00  [PPN,US115508]
    
    does anyonw know what "no such file" means and how it coud have gottne
    there.  the user does have DCL priv on his ALL-IN-1 acct. but if he had
    deleted the files, they wouldn't be there at all, right?  i'm leaning
    to restoring the account from backups, but have no idea when this
    happened.
    
    wait - maybe its the spring banshee!  the weather is getting warmer
    here in the great white north (no snow in 7 days!)
    
    	thanks - ann

        It looks like you might have a corrupted disk.  Do an ANAL/DISK
        to check.  Don't forget to practice safe computing if you add
        a /REPAIR to that command.
        
        The "no such file" message occurs when a directory (.DIR file) has
        a pointer to a file on disk but that file is missing from the
        disk.  Very nasty stuff.
        
        _Mike

    thanks _mike. the disk was corrupted. now just have to find the right
    backup to restore from.....
    
    	thanks - ann

    Ann,
    
    Mike was correct of course.
    
    I know that it could be to late and you may have restored from backup
    but for future reference I would do the following.
    
    It's a belt and braces approach but I would like to be safe than sorry.
    
    1. Do a backup of the disk.
    2. Restore the disk (this is an optional step).
    3. Do the analyse/disk/repair
    
    The analye/disk/repair will recover some if not all of the lost files
    and places them in <disk>:[SYSLOST].  If you do a dir/owner it will
    tell you to whome the files belong to.
    
    The advantage of doing this in your case would be that the DOCDB.DAT
    and DAF.DAT would be as they were when last used (hopefully depending
    when the corruption occured and what was the nature of the corruption).
    
    Also I would do an analyse/rms/check on the DOCDB.DAT and DAF.DAT to
    ensure that the integrity of the files.
    
    The disadvantage of going to the previous backup is that you may not
    recover the files when they were last used they could be days out of
    date.
    
    Good Luck,
    
    Sunil 

    sunhil -
    
    yea, too late, the 3 files were restored from a backup that was about 2
    weeks old.  this user doens't use ALL-IN-1 very much (his inbox has 272
    new messages!).
    
    i will keep your instructions for when this happens again! i have
    faith.
    
    thanks - ann

    Ann,
    
    oooppps my name is of course Sunil without the "h".  Many people put
    the "h" in so please don't feel embrassed.
    
    Sunil
    
    (without the "h")