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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

484.0. "TM - Sending to long addressees!!!" by WAYOUT::ALLAMS () Tue Apr 14 1992 15:41

Hi,

	In reference to note 259 in the previous conf, where Mr Loat
	spoke about a bug in V2.0, that wasn't fixed in v2.1, v2.2,
	v2.3, v2.4 and finally, doesn't appear to be fixed in v3.0,
	is anything going to be done about this problem??

	I repeat the base note from the conference:


	 When creating an event in TM in ALL-IN-1 2.3, there is a problem with
    the length of the addressee field in that long addresses get truncated,
    and therefore can't be delivered. This is referred to in the conference
    before this one, in note 1777.
    
    A *VERY* large customer is *VERY* angry that this hasn't been fixed in
    2.4 (and also that it made it into 2.3 in the first place). Why, if
    this was noticed back in October 1989 (the date on the original note)
    wasn't it fixed in 2.4? It seems that such a large restriction within
    Time Management has gone un-noticed when it came to the list of things
    to fix, and I would have thought that this would have been one of the
    first ones!
    
    Why wasn't it fixed??????
    
    Steve.




		Steve Allam
		UK Support
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484.1excuses, excuses ... but SHOULD be fixed now...SHALOT::LAMPSONIf you read this, you're too close!Tue Apr 14 1992 16:1213
        It wasn't fixed in V2.4 because it required an "architectural"
        change.  Namely, that the attendee name field in the attendee file
        was too small and changing it would require too many changes and
        not enough time to assure product quality.  After all, it was even
        too risky to remove the old UI in V2.4 as the V2.3 documentation
        said would happen.
        
        I haven't tested it, but the needed "architectural" changes were
        added in V3.0.  There is now an OA$DATA:ATTENDEE_OVERFLOW.DAT file
        for long attendee names.  Are you saying that this is not working
        in V3.0?
        
        _Mike
484.2Are you using MTS?IOSG::PARTONJI was sure I pressed RETURN...Tue Apr 14 1992 19:288
    Steve,
    
    	We're not by any chance talking about MTS addressing being
    involved, are we? V3.0 TM will handle long addresses but cannot handle
    the case when a responding attendee's mail address has been
    'Area-routerised' - and is release-noted as such. Sigh...
    
    Jonathan.
484.3a problem found - but does it work anyway?SHALOT::LAMPSONIf you read this, you're too close!Tue Apr 14 1992 21:5912
        I just tried this on a V3.0 (BL120B - but the SSB kit should be
        the same in this area) system and see what the problem might be.
        When you send a meeting request to a long attendee name and then
        you read the event, the attendee name is cut off on the display.
        
        However, the full address is in the OA$DATA:ATTENDEE_OVERFLOW.DAT
        file.  There just doesn't seem to be a way to see the whole
        address.  In addition, I cannot verify if TM works correctly when
        the attendee response comes back as Message Router on my test
        machine is not configured to send remote mail to anywhere useful.
        
        _Mike
484.4It's functionalAIMTEC::ZANIEWSKI_DWhy would CSC specialists need training?Wed Apr 15 1992 00:4011
        I've done quite a bit of testing with the long addresses.  The
        long addressing now works, no failed delivery notices are
        generated.  The mail messages always appear to get to the remote
        user.   That's the part that didn't work in previous versions.
        
        As Jonathon indicated, the response coming back from an ALL-IN-1
        user to the scheduler can still generate a "error occurred writing
        to the attendee file" message.  This is documented in the release
        notes.
        
        Dave Zaniewski
484.5Script exampleIOSG::PARTONJI was sure I pressed RETURN...Wed Apr 15 1992 11:4917
    Mike,
    
    	Re -.3, the following would do it:
    
           FOR CAL$ATT_OVERFLOW with .ATTENDEE_KEY <=> "PARTON" AND -
            .ATTENDEE_NAME <=> "XXXXX" DO -
            GET #TEXT = .ATTENDEE_NAME\\-
            .TEXT 24,1,#TEXT\\-
            .PAUSE 1
    
    ...there's nothing like this in the base product's scripts, since this
    file is exclusively manipulated from the code-level.
    
    Regards, 
    
    Jonathan.
     
484.6I'm confusedSHALOT::LAMPSONIf you read this, you&#039;re too close!Wed Apr 15 1992 17:2820
        I'm somewhat confused.  My memory (however faulty it might be)
        seems to be that sending mail to long attendee names worked in
        V2.3 and V2.4 when creating an event.  It is just that the path
        to the user was lost so that things like Mail to Attendees,
        rescheduling and canceling did not work.
        
        So, the "fix" of having an overflow file was so that the event
        and its attendees could be properly manipulated once it was 
        scheduled.
        
        Also, just before my test system crashed, I was poking around the
        ATTENDEE file to see what the pointer record to the overflow file
        looked like.  I noticed that the text in the attendee field (part
        of the key) was the first 25 characters of my long attendee name
        followed by a ~ character and a 4 digit uniquifier.  However, 
        since I typed my attendee list in lower case, the field is in
        lower case!  Ouch!  I'm amazed I got this far considering that
        ALL-IN-1 doesn't work with lower case key fields.
        
        _Mike
484.7lowercase is a problemIOSG::PARTONJI was sure I pressed RETURN...Thu Apr 16 1992 15:4713
    Mike,
    
    	It looks like you're right: lowercasing is a problem in as much as
    the event is scheduled and the attendee can reply to the event (return
    address now in uppercase) but the scheduler will encounter the 
    'error writing to attendee file' when reading the reply. I will
    endeavour to ensure this receives attention in the near future. The 
    workarond in the meantime is to modify form SCHDMA and set the FMS 
    attribute on scrolled region ATENDE to UPPERCASE.
    
    Apologies,
    
    Jonathan.