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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

466.0. "A question on SMU" by WELCLU::LI (Sau Ha Li, Welwyn) Fri Apr 10 1992 14:39

    Hello,
    
    I am trying to understand the option SMU and what it can do, but I am 
    not sure if what I've got is correct or not.
    
    
    Scenerio:
    
    User_a has granted mail access to User_b to process and send mail.
    
    1. log into User_b
    
    2. SMU User_a - the current box is now [User_a]Main as the Drawer.
    
    3. select MAIN drawer (that is User_b's MAIN)
    
    4. select a document in the OUTBOX folder (i.e. in User_b's file    
    cabinet)
    
    5. send to self - i.e. TO: I
       - the address is now expanded to <User_b's full name>
    
    Result:
    
    1. ALL-IN-1 said "replacing document"
    
    2. User_b received the mail, but the sender is User_a - not User_b.
    
    3. A copy of the mail is found in the User_a's CREATED folder (marked 
    UNSENT) as well as in his OUTBOX folder (marked SENT)!
    
    
    Questions: 
    
    1. Is this how it should happen - i.e a copy of the mail in the 
    CREATED and the OUTBOX folders?
    
    2. Why User_a can see the documents in the OUTBOX and the READ 
    folders of User_b, but not the INBOX and CREATED folders ?
    
    
    thanks in advance,
    
    Sau Ha
T.RTitleUserPersonal
Name		DateLines
466.1That's basically right.IOSG::CARLINDick Carlin IOSG, Reading, EnglandFri Apr 10 1992 15:2133
    Sau Ha
    
    I can give you a quick answer to some of it.
    
    > 1. ALL-IN-1 said "replacing document"
    
    This is because the drawer is shared and document reservation is
    invoked, so the editor has to build the message file and then copy it
    into the document using a replace operation.
    
    > 2. User_b received the mail, but the sender is User_a - not User_b.
    
    That's right. It is "from" User_a, but you will notice an extra line
    at the top of the message, saying "Sent By:  User_b". In other words it
    has really been sent by User_b (eg secretary) on behalf of User_a
    (eg manager).
    
    > 3. A copy of the mail is found in the User_a's CREATED folder (marked 
    > UNSENT) as well as in his OUTBOX folder (marked SENT)!
    
    I'm not sure why this should be so. It seems to be connected with the
    fact that the document being sent is User_b's. If you repeat the
    exercise, but send one of User_a's documents you don't get the unsent
    copy in the created folder. Looks like a problem.
    
    > 2. Why User_a can see the documents in the OUTBOX and the READ 
    > folders of User_b, but not the INBOX and CREATED folders ?
    
    I don't really understand the question. If User_a has access to
    User_b's drawer (ie opposite direction to gma) then User_a should be
    able to see all the folders. I just tried that and it seems ok.
    
    Dick
466.2Well.....WELCLU::LISau Ha Li, WelwynFri Apr 10 1992 17:4545
Hello again,

Thank you for the quick reply.

But,...
        
.0> 2. User_b received the mail, but the sender is User_a - not User_b.
    
.1>That's right. It is "from" User_a, but you will notice an extra line
   at the top of the message, saying "Sent By:  User_b". In other words it
   has really been sent by User_b (eg secretary) on behalf of User_a
   (eg manager).
    
	The problem is that the mail did not saying "Send By: User_b", as it 
        usually does. When I was creating the mail message, I entered "I" and it 
        expanded as "User_b's full name" - so I assumed that the send is User_b 
        (the actual account I was in). However, the sender of the mail is User_a 
        (the user I was SMUing to).
   
.0> 3. A copy of the mail is found in the User_a's CREATED folder (marked 
       UNSENT) as well as in his OUTBOX folder (marked SENT)!
    
.1> I'm not sure why this should be so. It seems to be connected with the
    fact that the document being sent is User_b's. If you repeat the
    exercise, but send one of User_a's documents you don't get the unsent
    copy in the created folder. Looks like a problem.

	I have sent a User_a's document to User_b and everything looks fine. 
        i.e. The mail has the "Send By:.." line and there is no copy in the 
        Created folder.
    
.0> 2. Why User_a can see the documents in the OUTBOX and the READ 
       folders of User_b, but not the INBOX and CREATED folders ?
    
.1> I don't really understand the question. If User_a has access to
    User_b's drawer (ie opposite direction to gma) then User_a should be
    able to see all the folders. I just tried that and it seems ok.
    
	My mistake. I can see all folders in User_b's MAIN drawer while the mail 
        user is User_a. However, User_b did not grant User_a mail access - is 
        this right ?


thanks again,
Sau Ha
466.3Who am I?IOSG::TALLETTJust one more fix, then we can ship...Mon Apr 13 1992 08:1314
>	The problem is that the mail did not saying "Send By: User_b", as it 
>        usually does. When I was creating the mail message, I entered "I" and it 
>        expanded as "User_b's full name" - so I assumed that the send is User_b 
    
    	Could this be due to a customisation on your site?
    
>        (the actual account I was in). However, the sender of the mail is User_a 
>        (the user I was SMUing to).
   
    	Yes, "I" still am who I logged in as, but if I send, then I am
    	sending stuff on behalf of the boss.
    
    Regards,
    Paul
466.4This is too much !WELCLU::LISau Ha Li, WelwynMon Apr 13 1992 10:0920
Hello Paul,

> The problem is that the mail did not saying "Send By: User_b", as it 
> usually does. When I was creating the mail message, I entered "I" and
> it expanded as "User_b's full name" - so I assumed that the send is User_b 
> (the actual account I was in). However, the sender of the mail is User_a 
> (the user I was SMUing to).
    
>>    	Could this be due to a customisation on your site? 

I cannot re-generate the problem this morning. Everything works , including the 
"Send By: User_b" line. I don't know what went wrong last Friday - the system 
must be over-stressed, but it's not me - believe me.

thanks & regards,
Sau Ha
466.5The same gremlin visited meIOSG::CARLINDick Carlin IOSG, Reading, EnglandWed Apr 22 1992 15:1715
    Sau Ha
    
    Although we seem to agree that everything is working now, I am sure I
    tried your experiment (user_b sends something from *user_b*'s outbox
    while smu'd to user_a) and got the same result as you - that is an
    erroneous unsent message in user_a's CREATED folder.
    
    That was back on the 10th and of course I can't reproduce this now -
    such is life. So, if you get anything like this again, could you let me
    know. Either I'm crazy or there is indeed still a problem lurking
    there.
    
    Thanks
    
    Dick