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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

462.0. "PAT fais to archive documents." by WAYOUT::LOAT (Bored....Bored....BORED!!!!) Fri Apr 10 1992 11:37

    
    A customer is running ALL-IN-1 2.4 and VMS 5.4, and they are trying to
    transfer a user over the network, but the transfer is failing with the
    error that is failed to prepare the file cabinet.
    
    Looking at the log file, it actually processes the file cabinet, and
    loops through it, attempting to archive documents, but some of these
    calls to the archive_document function fail, as is seen by the fact
    that OA$STATUS is set to 0.
    
    All the error gives is 'Failed to archive document - {document name}
    
    Any ideas as to why the function fails? It doesn't exactly give me a
    lot to go on.
    
    Steve.
    
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462.1Missing files?IOSG::MAURICEIOSG ain't a place to raise a kidFri Apr 10 1992 12:497
    It may be because the document file is missing. It might be a good idea
    to run TRM (patched up to date) with the option to check for body
    files.
    
    Cheers
    
    Stuart
462.2WAYOUT::LOATBored....Bored....BORED!!!!Fri Apr 10 1992 16:587
    The account in question was a simple test account, which only had a few
    documents, and there was no problem with missing files.
    
    More ideas?
    
    Steve.
    
462.3IOSG::MAURICEIOSG ain't a place to raise a kidFri Apr 10 1992 17:2213
    I've looked at the Archive code and here are a couple of possibilities:
    
    1. Are the documents non-deletable, i.e. DELETE field in DOCDB is "N"?
    
    2. Do the documents have attachments and if so do the attachment files
       exist?
    
    Have you tried archiving the documents by the ADN option? If it fails
    is there an error in the GOLD W window?
    
    Cheers
    
    Stuart