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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

427.0. "Printing to LN03 via MUX server 300 problem." by COMICS::TALBOT (Trevor Talbot) Tue Apr 07 1992 18:27

    Hi,
    
    
    	I have a customer who is using a DEC MUX server 300 with an LN03
    printer attached. He then proceeds to print a WPS-PLUS document to this
    LN03 and finds that the 1st column in every line is not printed.
    
    	He can successfully print a file from VMS to this printer without
    loss of data. He can also print from ALL-IN-1 using EDT documents
    without data loss.
    
    Could the problem be something to do with record format/length etc.. of
    the formatted file?
    
    Has anyone seen this or can help?
    
    
    -Trev
T.RTitleUserPersonal
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427.1LP11 Format style?IOSG::NEWLANDRichard Newland, IOSG, REO1-D/4ATue Apr 07 1992 18:377
What happens if a WPS-PLUS document is printed with a Format Style of LP11. 
Using LP11 will cause the WPS-PLUS formatter to create a simpler listing 
file without LN03 control sequences, that is, file similar to ASCII EDT 
documents.


Richard
427.2SuccessCOMICS::TALBOTTrevor TalbotFri Apr 10 1992 10:577
    Hi Richard,
    
    
    	Yep! The LP11 format style does work...can you explain your theory
    and outline what is the real problem? Thanks.
    
    -Trev
427.3LN03 control sequences?IOSG::NEWLANDRichard Newland, IOSG, REO1-D/4ASat Apr 11 1992 13:5914
An LN03 listing file will have LN03 specific control sequences.  My guess
is that one or more them is causing the first character to be dropped.  
Since this is not a general problem I would further conclude that is 
specific to the MUX server 300 or the way it is set up.

You did not say which version of ALL-IN-1 or WPS-PLUS the customer is 
using.  WPS-PLUS V3.0/.1 and V4.0 use different techniques for line 
spacing.  WPS-PLUS V3.0/.1 sets the printer into half-line spacing and
issues two line-feeds for a normal line movement.  WPS-PLUS V4.0 uses 
absolute positioning to peform line spacing.  Since the problem occurs on 
every line I would look first at the line spacing control characters.


Richard
427.4Further help required, please.COMICS::TALBOTTrevor TalbotMon Apr 13 1992 18:0712
    Hi Richard,
    
    	I have asked the customer to try on another MUX to see if they see
    the same behaviour on that, to see if it could be a set-up problem on
    the MUX as you suggetsed, however, whilst he is doing that, could you 
    provide more details on what I should be checking, with ref: to the line 
    spacing control sequences?(What are they?? etc..) Please.
    
    
    Cheers,
    
    -Trev
427.5Try thisIOSG::NEWLANDRichard Newland, IOSG, REO1-D/4AMon Apr 13 1992 18:3523
This is what I would do:

1.  Create a small WPS-PLUS document with easily recognisable lines.

2.  Print the document to FILE, specifying an LN03 Format style, and create
    a VMS .LIS file.

3.  Print the .LIS to the VMS Print queue to check that the problem still 
    occurs.

4.  Examine the .LIS file using $DUMP/RECORD and look for the easily 
    recognisable lines.  See what control characters and/or escape 
    sequences are used to separate lines.

5.  Create and Print test files which use one or more of the control
    characters or escape sequences to see which one causes the problem.


What version of ALL-IN-1 and WPS-PLUS is the customer using?


Richard

427.6COMICS::TALBOTTrevor TalbotTue Apr 21 1992 16:0516
    Hi Richard,
    
    	Customer only has 1 MUX in his area, although he did locate one in 
    Austria, so I asked him to go to site with the same ln03 to try out
    there ! (Only kidding..).
    
    The versions of s/w being used, are VMS 5.4-2 and ALL-IN-1 v2.3
    although he has also reproduced from an ALL-IN-1 v2.4 kit as well.
    
    The customer contact has now left, so I need to go through another
    person, but I'll try and get the customer to follow your advised steps.
    
    
    Cheers
    
    -Trev
427.7<ESC>[?52l on initialization?TRCOA::HALSEYI&#039;d rather be sailing!Tue May 05 1992 18:0617
    Nobody seems to have mentioned the <ESC>[?52l problem in this topic yet.
    
    IF you are running A1/WPSPlus V4.0, and IF your LN03 revision level is
    4.3 or less, then you may have a problem.  I called the Atlanta CSC on
    this last week.
    
    Supposedly with WPSPlus V4.0 they added the escape sequence [?52l,
    which does something like try to expand the margins(?).  If your LN03
    rev level is too low though, it just chops words and/or characters from
    the left side of the document.  (ONLY on LN03's you say....pitty.)
    
    The solution in our case was to use the PT facility and REMOVE the
    <ESC>[?52l from the initialization sequence.
    
    Hope this helps....
    
    Bob Halsey, Toronto SWS
427.8Dump/rec of printed file.COMICS::TALBOTTrevor TalbotWed May 06 1992 12:2622
    Hi,
    
    	Thanks for suggestions so far, I have got the customer checking
    into rev levels and escape sequences...in the meantime cast your eyes
    over this dump/rec info from the .lis file produced by the customer, it
    was faxed in so please excuse the typed format...
    
    
    .[1p.P1;10]RELITEOLO2SK00GG.\.[2
    w.{B.[1lz.[3z.........First line
     of text...Second line of text..
    .Third line of text...Fourth lin
    e of text...Fifth line of text..
    .Sixth line of text... ...P0;1;0
    y.\.[!p.........................
    
    The fax was not very clear, but if you need any clarification I will
    provide the HEX values for any disputed characters...
    
    What do you think?
    
    -Trev
427.9nope not rev level!COMICS::TALBOTTrevor TalbotTue May 12 1992 15:088
    Hi,
    
    
    	The rev level for printer is 4.4
    
    ANyone got some ideas for me to try...?
    
    -Trev
427.15Typos ?UTRTSC::SCHOLLAERTSweden: Holland strikes again...Mon Jun 22 1992 13:0226
    Trev,
    
    The dump looks quit strait forward, I suspect that you made 
    some typo's. 
    
    .[1p     should read .[!p for 		soft reset
    
    .P1;10]RELITEOLO2SK00GG.\			load Elite font
    .[2w.{B   					horizontal pitch 12
    .[1lz    should read .[11z			vertical pitch 6
    .[3z					vertical pitch 12
    .........First line of text
    ...Second line of text                      ... = LF LF CR
    ...Third line of text
    ...Fourth line of text
    ...Fifth line of text
    ...Sixth line of text
    ... ...P0;1;0y.\.[!p.........................  termination sequence
    
    I don't know why the customer looses his first charecters.
    Perhaps you can give it a try in the WPS-PLUS conference.
    
    Good luck,
    
    Jan
    
427.16Denmark 7 Holland 6 (no typos!) :-)COMICS::TALBOTTrevor TalbotTue Jun 23 1992 10:248
    Hi Jan,
    
    
    	Thanks for .15 the typos were down to a bad fax! I'll cross post
    this in wps-plus.
    
    -Trev