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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

414.0. "Error RECORD BUCKED/LOCKED with K536 and V2.3" by TLSE01::COURCOUX () Mon Apr 06 1992 12:22

Hello,

I have one customer with the following configuration:

A cluster of three 6000-xxx.
VMS V5.4-2.
ALL-IN-1 V2.3, patched by k501-K513 and  K536.
1500 ALL-IN-1 accounts.

When he run the TRM procedure, with the new file OA$SM_FCVR.EXE, he get some
error messages " RECORD BUCKET/LOCKED", that he had already experienced without
the patch K536.

The message occurs only for 50 accounts, and we are sure that the users was not
logged during the time the procedure ran.

Is there any solution to avoid this problem (i.e. use of image OA$SM_FCVR.EXE
from ALL-IN-1 V2.4) ?

Thank you for your help.

Best regards,

Didier COURCOUX, SPS Toulouse .


Mail address:  TLSE01::COURCOUX  Dtn: 7858-5562




T.RTitleUserPersonal
Name
DateLines
414.1Have you checked for open files?AIMTEC::PORTER_TTerry Porter, ALL-IN-1 Support, Atlanta CSCMon Apr 06 1992 16:1811
It looks like something external to ALL-IN-1 has the files open. If it's 
specific to some users then it's probably the DOCDB or PDAF that are open.

Have you tried using SHOW DEVICE/FILES on the disk(s) those users are on to
see if anything has the files open. It may be that those files are only opened
externally to ALL-IN-1 at certain times (some overnight housekeeping procedure?)
so you may have to do the check at the time you would expect TRM to be running.

HTH

Terry
414.2Check of open files.TLSE01::COURCOUXMon Apr 06 1992 17:528
    My customer don't believe the DOCDB could be opened, but he his going
    to modify the command file executed by the procedure
    ( OA$LIB:OA$SM_FCVR_SCHEDULE.COM ) to add a SHOW DEVICE/FILE just before and
    after the call to OA$SM_FCVR.EXE.
    
    The test will be done at the end of the week, because TRM takes at
    least about 6 hours.
    
414.3Wrong OA$SM_FCVR.EXE?IOSG::CHAPLINAndy ChaplinTue Apr 07 1992 21:376
This problem has been seen after a 2.4 upgrade due to the fact that the 504 and 
536 patches had a tendancy to put the new OA$SM_FCVR.EXE into OA$SITE_LIB_LLV 
rather than OA$LIB_SHARE.  Although you're on 2.3 its worth checking the OA$LIB 
directories to make sure that you are running the right version.

Andy
414.4correct version of image!TLSE01::COURCOUXMon Apr 13 1992 17:267
    I'm sure we use the right version of OA$SM_FCVR.EXE, the site file has
    been renamed to SDC directory, and the customer always use version 2.3
    I'm waiting for the next execution of TRM to have more informations.
    
    Regards,
    
    Didier Courcoux