| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 295.1 | They can work, if the address is valid | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Sun Mar 22 1992 22:16 | 9 |
| Yes, you can schedule after scanning. An unknown recipient
message indicates that the mail address you used, does not reach
the ALL-IN-1 account. Address formats that work for scan, are not
necessarily valid mail addresses.
If you provide the address you scanned with, that might give a
clue.
Dave Zaniewski
|
| 295.2 | address format as requested | MAIL::SHAHNAM | Mehran Shahnam @STO | Tue Mar 24 1992 05:32 | 69 |
| Dave,
The following is the message I got back after trying to schedule an
event, with an account on our demo machine. The account is a valid
ALL-IN-1 account. I scan using this format SHAHNAM@A1@UMROLA (with
umrola being the node name and shahnam being the account name), and
schedule with the same address format. Here's the error message:
Thanks in advance for any help
Mehran
-----------------------------------------------------------------
I N T E R O F F I C E M E M O R A N D U M
Date: 23-Mar-1992 11:08pm CDT
From:
POSTMASTER
Dept:
Tel No:
Subject: Message Delivery Report
RE Message ID: 15405042302991/1485814@MAIL
Generated by node: MDVAX1
Attempted delivery to:
Route : @UMROLA <--
Route : @A1
Userid : SHAHNAM
Arrival date : 24-MAR-1992 05:04
This delivery failed. Failure reason was "unable to transfer".
Diagnostic was "unrecognised recipient name".
I N T E R O F F I C E M E M O R A N D U M
Date: 23-Mar-1992 10:59pm CDT
From: Mehran Shahnam @STO
SHAHNAM.MEHRAN AT A1 at MAIL at STO
Dept: Software
Tel No: (314) 991-6398
TO: REMOTE ADDRESSEE ( SHAHNAM@A1@UMROLA )
Subject: Event -> 24-Mar-1992 09:00am SHAHNAM.MEHRAN
You are invited to the following meeting:
Scheduled by : SHAHNAM.MEHRAN
Purpose : testing
On : 24-Mar-1992
From : 09:00am To : 11:00am
At :
|
| 295.3 | same error for regular mail? | SHALOT::THORNTON | NOT just another Al Bundy | Tue Mar 24 1992 13:10 | 3 |
| Does sending plain ALL-IN-1 mail with the same address syntax also yield the
same error? If so, then the problem is in how mail is set up and not w/ TM.
|
| 295.4 | Routing problem | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Tue Mar 24 1992 13:14 | 4 |
| That's my guess too. Node MDVAX1 is telling you that it doesn't
know how to route to node UMROLA.
Dave Zaniewski
|
| 295.5 | But is the syntax ok? | MAIL::SHAHNAM | Mehran Shahnam @STO | Tue Mar 24 1992 21:28 | 11 |
| So if there wasn't a routing problem the same syntax should have
allowed me to schedule a meeting after scanning or do I need to use a
different format? I need to convey this to a customer and as long as I
can tell them this will work, it's ok. But that aside, what do you
think is my problem here. You're right, I can't send mail to UMROLA
from MDVAX1. Is it not set up properly on UMROLA or MDVAX1? Any
thoughts?
Rgds
Mehran
|
| 295.6 | network.dat instead of profile.dat? | MAIL::SHAHNAM | Mehran Shahnam @STO | Tue Mar 24 1992 23:32 | 8 |
| Folks,
On a related subject, the same customer is asking if it's possible to
hook the calendar into network.dat rather than profile.dat file. Is
this possible?
Thanx
Mehran
|
| 295.7 | Sensible at customers.... | LARVAE::JORDAN | Chris Jordan, Digital Services - Office Consultant, London | Wed Mar 25 1992 14:19 | 19 |
| If you are talking to customers - then you are probably OK.
Internally we have funny MTS and area routers and addressing @STO etc
etc. This confuses the time management area. Alternatively the address
of USER @ A1 @ NODE confuses MTS for mail!!
With customers and a properly used Network Profile - i.e. populated
with addressees from the network - then TM SCAN and TM SCHEDULING
should both work with the same address.
When the customer enters an address in TM (scheduling and scanning),
then both PROFILE and NETWORK are scanned....
If he wants to hook two calendar etc into Network - that is not as easy
(ALL-IN-1 has been around for 10 years and very few (if any) people
have done it!!).
Cheers, Chris
|
| 295.8 | Not working at customer site | MAIL::SHAHNAM | Mehran Shahnam @STO | Wed Apr 29 1992 23:40 | 22 |
| Well folks, I'm back.
It turns out that I can at least scan at the office and not schedule
easily, but the customer can't even scan. They keep getting "network
not available" message back. They are using Network.dat for user
lookups and the TO: and CC: fields and do have DDS also populated but
not using it. oa$dds_prime = 0, message router is V3.1b, ALL-IN-1 V2.4,
and VMS v5.4-2. We tried the following methods with the same results
as mentioned above:
smith.john
smith.john@a1@node
The two systems were remote ALL-IN-1 systems. I really could use some
help figuring this out, because it's become a very important issue.
It's a Telecom. account and already we're fighting to keep the VMS and
ALL-IN-1 in there (they want all Unix), and some "big shot" has said
that if DEC can do this (remote scheduling) it's a big plus for them.
So please can you give some suggestions? Are there any log files we
can dig into to understand better what's going on?
As always, thanks for all the help.
/Mehran
|
| 295.9 | TM_SERVER ? | IOSG::SHOVE | Dave Shove -- REO-D/3C | Thu Apr 30 1992 12:07 | 7 |
| Is the Time Manager Server running (process TM_SERVER) on the remote
node?
Any failure to connect to the remote server will give the "Network not
available" message when you do a Scan.
Dave.
|
| 295.10 | patches | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Thu Apr 30 1992 14:30 | 7 |
| Scanning a username with a full stop (.) requires the v2.4 system
be patched through K603. A brief test shows that my local MTS
system in ALF is not. My system is patched to K603.
I'm sorry I didn't see this earlier.
Dave Zaniewski
|
| 295.11 | How to check for the patch? | MAIL::SHAHNAM | Mehran Shahnam @STO | Thu Apr 30 1992 16:20 | 7 |
| Thanks for great suggestions. Checking for TM process is easy, but
Dave you lost with K603 ;-). I'm a "patch-novice", if that's even a
word. Is there an easy way to check if the patch has been applied or
not?
Thanks again for all the help.
Mehran
|
| 295.12 | Clearer, I hope | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Thu Apr 30 1992 19:13 | 11 |
| A non-privileged user can't tell if a patch is present, unless the
expected functionality is missing.
A system manager looks in the [ALLIN1.SOURCES.A1PATCH$JOURNALS]
directory.
The TM_SERVER process, is the part where the fix is needed. It's
only run on the remote users system. Call the system manager of that
system and ask him if K603 is installed.
Dave Zaniewski
|