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| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
|
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
251.0. "ALL-IN-1 V3.0: A field test customer's view" by SIOG::T_REDMOND (Thoughts of an Idle Mind) Mon Mar 16 1992 20:39
DEPARTMENT OF VETERANS AFFAIRS
Medical Center
1055 Clermont Street
Denver, CO 80220
March 6, 1992
Alf Pilgrim
ALL-IN-1 Production Manager
Digital Equipment Co. Ltd.
Integrated Office Systems Group
P.O. Box 134
Reading RG2 OTU
England
Dear Alf,
I am writing this letter to sincerely thank you and your staff
for the outstanding effort that you provided to the Denver VAMC
during the beta testing of version 3.0 of ALL-IN-1. While many
people have been involved in this effort, I especially appreciate
the professionalism and talents of Mr Kevin Standage and Mr John
Lanoue.
Due to the fact that a major role of a beta test site is to
discover problems, most of the communication between DEC and the
Denver VAMC concerning ALL-IN-1 version 3.0 has centered on these
problems. This situation should not obscure the fact that ALL-IN-1
version 3.0 is an absolutely OUTSTANDING system. Our 680 active
ALL-IN-1 users have unanimously stated that the new features are
easy to understand and learn, and are directly applicable to a
large office's work flow needs. Multiple users have stopped me in
the hall and said, "This is what all word processor systems should
be like".
One of the ways that I judge the effectiveness of a software system
is the degree to which the system provokes new ideas. Since the
implementation of ALL-IN-1 version 3.0 we have had a tremendous
increase in requests for advanced training; we have seen several
small ad hoc committees formed to investigate new ways to use
office automation; and we have seen an increased interest in inter-
departmental communication via ALL-IN-1. This interest in office
automation and communication is a direct result of the increased
effectiveness and usefulness of version 3.0 of ALL-IN-1.
So again, I thank you and your staff for the wonderful support you
provided during the beta testing. But even more, I thank you for
an outstanding system.
Sincerely,
David H. Wilson, M.D.
Chief, IRMS Service
Denver VA Medical Center
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 251.1 | Just to reassure the Notes police | SIOG::T_REDMOND | Thoughts of an Idle Mind | Mon Mar 16 1992 20:40 | 5 |
| .0 was posted with the permission of Richard Merewood, manager of IOSG.
Just keeping my t's crossed and i's dotted...
Tony
|
| 251.2 | There is only one letter! | AIMTEC::WICKS_A | Vote Bill'n'Opus for a weirder USA | Thu Mar 19 1992 16:45 | 10 |
| The next reply was yet another posting of exactly the same customer
letter placed in note 278 that was posted by one of the IOSG managers
The same letter may be found in this base note so I have deleted
Fiona's note and I have moved Fiona's additional comments here to reply
.3.
Regards,
Andrew.D.Wicks
|
| 251.3 | What the Project Manager said in 278 | AIMTEC::WICKS_A | Vote Bill'n'Opus for a weirder USA | Thu Mar 19 1992 16:46 | 18 |
|
Thought you might be interested to see this letter from one of our external
ALL-IN-1 V3.0 field test sites.
The Denver VA hospital was the first customer site ever to run ALL-IN-1
field test software in production mode. They installed various of the
base-levels, starting with BL90, and proved very important to us in finding
real life user problems.
The ALL-IN-1 & WPS-PLUS specialists in the Atlanta support centre were also
instrumental in making this a success.
Rgds,
Fiona
|