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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

210.0. "Dump when addressing a message" by VAXSPO::WILLECKE () Tue Mar 10 1992 20:36

I have a user with a problem in addressing a mail... She can't use just
part of the address when she is in the TO: field, because ALL-IN-1 quits and 
shows her the message:

%SYSTEM-F-ACCVIO, access violation, reason mask=04, virtual address=00000019, 
PC=000C1CFC, PSL=03C00000

  Improperly handled condition, image exit forced.

	Signal arguments
 		.	
		.
		.

	Register dump
		.	
		.

    
The only way that she can address a message is inputting the hole address...
    
We have ALL-IN-1 V2.4 installed and this user is the only one who is having
this problem...

Any idea?

Thanks,
Valeria

T.R	Title	User	Personal Name	Date	Lines
210.1	Might be an oldie ...	SHALOT::HUNT	Virginia -- 1992 ACC Women's Hoops Champs	`Tue Mar 10 1992 21:14`	4
	Check for a sequential NICKNAMES.DAT. Ask if the user tried to edit the file with EDT or TPU. Bob Hunt
210.2	NICKNAMES.DAT caused this problem in the past	GIDDAY::SETHI	Man from Downunder	`Tue Mar 10 1992 23:34`	10
	I came across a problem like this it was caused by NICKNAMES.DAT being a sequential file. As soon as this file was FDL'd the problem went away. If you find that this is not the problem set trace on to see where it's failing. From what I can remember when you enter a name in the "TO:" or the "CC:" fields NICKNAMES, PROFILE then NETWORK .dat's are searched in this order. Sunil
210.3	There was no NICKNAMES.DAT!!!!	VAXSPO::WILLECKE		`Wed Mar 11 1992 13:52`	10
	OK! I looked for the file NICKNAMES.DAT in the user account and I couldn't find it! So, I copied my NICKNAMES file to her ALL-IN-1 subdirectory and now it's working... This is really a simple solution for a so complicated error message! Thanks, Val.
210.4	Troubleshooting accvios in sending mail	EEMELI::SALMINEN	Hannu Salminen, PTG -Finland	`Wed Apr 22 1992 12:39`	8
	Even more information can be obtained if you give the command $SET WATCH FILE/CLASS=ALL on DCL-level before starting ALL-IN-1 session. This is good means to check which are all the files accessed when going to send a message. Hannu
210.5	Save paper/screen space . . .	IOSG::SHOVE	Dave Shove -- REO-D/3C	`Mon Apr 27 1992 11:34`	8
	Or $SET WATCH FILE/CLASS=(ALL,NODUMP) (DUMP produces 4 lines of hex data per operation - very tedious!) Note that you need CMKRNL priv to use SET WATCH FILE (you can turn it off after giving the SET command if you want to). Dave.