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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

202.0. "V3.0 Customer Preparation?" by KCOHUB::KCPCXX::SCHELL (Insufficient virtual memory...) Mon Mar 09 1992 22:23

    Had a customer call with an interesting question...
    
    Could they get hold of some documentation that might help them PREPARE
    for V2.4 to V3.0 update?  Let them warn users, etc.  They seem
    particularly concerned about SFCP (with over 50 shared file cabinets, I
    shouldn't wonder...)  I have a sneaky suspicion that beneath that
    concern lies one for how well they have established and maintained
    their shared file cabinets.  I was asked, for example, "What about
    those shared file cabinets that belong to users who've left the
    company?"  
    
    "But they are still tied to an ALL-IN-1 account," I replied.
    
    "Well..." was the answer.
    
    Graham Pye's presentation during Expert Training was excellent...maybe
    something like that in slightly more detail?  I can help them with some
    User Differences stuff, etc.
    
    Any other thoughts?
    
    I've often thought it would be a wonderful idea to have "seminars" now
    and then (you could even CHARGE for them), bring in current ALL-IN-1
    customers, and "jump start" them on the new versions.  Make them better
    prepared for the new stuff; make them feel we're really partners with
    them.
    
    Everyone thinks its a good idea.  Just can't implement it. 
    
    What these people are talking about is slightly different, but also a
    good idea...help prepare the system manager's for the new stuff.
    
    I know they can run the CART when they get the update, and they can run
    a parallel system...and maybe that's the way to go...
    
    John
    
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202.1The DECUS PSS might helpBUFFER::VICKERSWinners take action not keep scoreMon Mar 09 1992 22:4325
    The user differences document to which I placed a pointer during
    'Expert' Training is a good start.

    Your customer might be well served to attend the Pre Symposium Seminar
    which will be given in Atlanta on 3-May-1992 which covers "Upgrading to
    ALL-IN-1 V3.0".  Your customer will then be able to attend the
    remainder of the DECUS symposium well armed to ask all sorts of great
    questions to prepare themselves for the upgrade.

    Below is the agenda of the PSS:

     Introduction to the PSS
     Attendee introduction and goals
     Overview of ALL-IN-1 V3.0
     Writing your installation checklist
     Installation Procedure Operations
     Conflict and Reporting Tool (CART)
     Upgrading application packages
     Managing Customization Management
     Changes in managing resources
     Migrating from SFCP
     Additional topics and questions

    Have fun,
    don
202.2Blushing...IOSG::PYEGraham - ALL-IN-1 Sorcerer's ApprenticeWed Mar 11 1992 09:3818
    After your compliment in .0, I had to reply really!
    
    I think I said run the FCVR or at least PT before upgrading, especially
    if you're doing an SFCP migrate.
    
    We've field tested the SFCP migration at a site whose use of SFCP makes
    your customers look like a test system! They had several hundred SFCP
    cabinets I think!
    
    Once your customer gets the kit, which should be soon now, they should
    read the books straight away. Perhaps you could obtain an earlier copy
    to let them have a look at?
    
    As far as SFCP cabinets belonging to departed users, that shouldn't
    matter as long as the owning accounts still exist. Once you've gone to
    V3.0, you could move the corresponding into a more sensible place.
    
    Graham
202.3Correcting the ExpertAIMTEC::WICKS_AVote Bill'n'Opus for a weirder USAWed Mar 11 1992 16:5220
    Re .2
    
    Well excusing GAP's use of old terminology (FCVR was renamed to TRU and
    TRM some years ago) i'd just like to point out that the running of
    PT or TRU before migrating SFCP is *RECOMMENDED* but NOT *MANDATORY*
    as implied in the Installation Guide - the correction is in the
    Release Notes.
    
    There are many valid reasons that customers may not or cannot perform
    either or both before the upgrade and certainly on the guess that the
    site that GAP is referring to is Denver VAMC then we'd still be trying
    to upgrade them now if that was true! 
    
    They've been running DIAMOND for 4 months now and have still to have a 
    successful TRU/TRM run - but of course they are a 'worst case' scenario.
    
    Regards,
    
    Andrew.D.Wicks
                                                    
202.4Is this right?KCOHUB::KCPCXX::SCHELLInsufficient virtual memory...Fri Mar 13 1992 17:5021
    Thanks for the thoughts...
    
    Check me on this; see if I've got it right.
    
    I have two Shared File Cabinets: "Projects" and "Ideas"
    
    	Bill and Lucy have access to both of them.
    
    I upgrade to V3.0
    
    Bill and Lucy can now access a DRAWER named "Projects", and a DRAWER
    named "Ideas", both of which are "simple" shared drawers. 
    
    Is that correct?
    
    Who "owns" the Shared Drawers?
    
    Thanks again
    
    John
    
202.5The original owner stills owns the filesBUFFER::VICKERSWinners take action not keep scoreFri Mar 13 1992 18:5325
    If Bill and Lucy are currently using SFCP to access two shared cabinets
    then they are using something like

    [PROJECTS]folder-name and [IDEAS]folder-name

    as the folder name.

    After the SFCP upgrade script has been executed then the 

    [PROJECTS]MAIN and [IDEAS]MAIN

    drawers will be accessible to all those users who had access to the
    shared file cabinets prior to the upgrade.

    The users can add these drawers to their file cabinets using the Add
    Drawer (ADR) on the Drawer Management (DRM) menu under the File Cabinet
    (FC) menu.  The users can give the drawers any name they wish.

    The files in the shared drawers are owned by the VMS account which was
    used to contain the SFCP directories prior to upgrading to V3.  As
    Graham said in an prior reply, you can change the ownership if
    required.

    Have fun,
    don