Conference iosg::all-in-1_v30

197.0. "Reply to meeting without memo makes TM loop" by KURTAN::WILHELMSSON () Mon Mar 09 1992 15:42

Hello,

I have a customer who has recently upgraded from 2.3 to 2.4 (swedish).
He is having a problem with the time management subsystem. Whenever a user 
is reading a "meeting mail" and chooses not to send a reply to the sender, the
user process enters an infinite loop, that consumes enormous amounts of CPU.

More in detail:

- USER_A creates a meeting and enters USER_B as an attendee.
- USER_B enters EM RN and reads the "meeting mail". If he then presses {KEY 0}
at the REPLY form the process loops. The process also loops if USER_B answers
no to the question "Do you want to attach a mail to your reply?" The question
might be phrased differently, it's translated from swedish.
If USER_B answers yes to the question, then everything will work fine.

Patch 601,602,603 are installed on the customer system.

Did anybody hear about this problem?

Thanks in advance,

Mats Wilhelmsson, CSC, Stockholm

	Any other customizations on the system?  At the point you're talking
about, what *should* happen is that the meeting request should be put on the
"back burner", and the user be notifed that there is one meeting request waiting
(which requires using the Answer Meeting Request option to respond to it now).

	What do you find if you turn on tracing?  Where is it looping?  Can
you determine that?  (I.e., turn on tracing -- at least script and symbol
tracing, if not form tracing as well -- and when you get into your loop, exit
with a Ctrl/C -- or Ctrl/Y, if you have to; then look at the trace log.)

	F

    Hello and thank you for your quick answers.
    
    The form REPLY is not customized.
    I have a trace file located at:
    
    KURTAN::USR:[WILHELMSSON.BREV]KJELL2.LOG
    
    You are very welcome to take a look at it.
    Personally I can't see where it's looping in the trace file.
    
    /Mats