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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

139.0. "WordPerfect ACCVIOs during mail edits" by WAYOUT::ALLAMS () Fri Feb 28 1992 18:47

Hi,

	My customer is having intermitant problems when using wordperfect
	to edit mail messages:  ocassionally, the user is stack dumped when
	doing a gold/f.  I am aware of the problem in tm where this happens
	(see stars article below), but the customer is worried as this is
	an intermitant problem, and wishes to know if it is the SAME problem
	that will be fixed in v3.0?



		Steve Allam
		UK CSC

***********

GOLD F results in stack dump using WordPerfect editor in form TM EV MA        
                                                                              
\\Product Set  : OA4                                                          
\\PFE          : BEAGLE::MORTAIN                                              
\\Techn. Editor: TIMA::ARTICLE                                                
\Article submitted by: ALEX  CHEUNG | 178325                                  
PRODUCT: ALL-IN-1 V2.4                                                        
                                                                              
OP/SYS: VAX VMS                                                               
                                                                            
PROBLEM:                                                                      
                                                                              
When a user types GOLD F to file message created for MA under WordPerfect     
editor, a stack dump or access violation occurs. (also referenced in          
the Stars article "UDP With GOLD FILE Results In Stack Dump From TM EV MA").  
                                                                              
The problem occurs when accessing WordPerfect either thru a UDP or            
interactively and can be reproduced using the following UDP:                  
                                                                                       
TM{CR}                                                                        
EV{CR}                                                                        
MA{CR}                                                                        
TEST{CR}                                                                      
{GOLD F}                                                                      
                                                                              
                                                                              
The problem described is a restriction in the current version of              
ALL-IN-1 V2.4 and has been addressed for resolution in ALL-IN-1 V3.0          
                                                                               
                                                                              
A workaround, specific to WordPerfect, exists:                                
                                                                              
Instead of typing GOLD F under WordPerfect, use the function key F13          
to save the document.   
T.RTitleUserPersonal
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139.1It's WordPerfect's problemSIOG::T_REDMONDThoughts of an Idle MindFri Feb 28 1992 20:449
    No guarantee can be offered (by Digital). It's up to WordPerfect
    whether or not they fix the bug that causes their code to ACCVIO when
    mail messages are being edited. WordPerfect does not co-operate with
    Digital regarding their integration so we can do nothing when their
    code decides that it has worked too hard. 
    
    Talk to WordPerfect.  
    
    Tony
139.2Part of the problem is correctedAIMTEC::ZANIEWSKI_DWhy would CSC specialists need training?Fri Feb 28 1992 22:268
        Hi Steve,
        
        The base problem was also reproducible when using WPS-PLUS as your
        editor.  This problem has been remedied in V3.0.  As Tony indicates,
        we won't know if WordPerfect has fixed their part of the problem
        until their next integration hits the streets.
        
        Dave Zaniewski