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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

100.0. "Document Transfer with MASS-11" by KAOT01::M_FETT () Tue Feb 25 1992 18:09

    Customer has the following: 
    ALL-IN-1 V2.3 ingrated with MASS-11 
    and has tried the following using /NOCUSTOM with no change.
    
    A user has the following problem: does a DT/RV for a MASS-11 file,
    tries to read or edit it and gets kicked out with an ACCVIO. Returns
    into ALL-IN-1 and is then able to read or edit the document.

    Customer has found that those users with WPS-PLUS  as default editor do
    NOT have this problem, those with MASS-11 as default editor DO have
    this problem.
    
    This user CAN successfully retrieve ASCII documents without this
    problem.
    
    Has anyone heard of this?
    
    Monica


    
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100.1MASS-11 says...KAORSC::M_FETTFri Mar 06 1992 16:4727
    Called up the folks at MASS-11 about this one, they
    said that the user should be using a TRU (Transfer Utility)
    selection off of a form called M11ADD2; they recognize that
    DT will not work properly.
    
    Customer says though that TRU only works if you are directly
    trying to transfer from the standalone MASS-11 product, since
    it will ask you for folder and document name rather than VMS
    filename. This does not take care of possible uploaded files 
    in VMS (from the MASS-11 PC version for instance).
    
    However, MASS-11 says this is the way it works, so....
    
    The same customer reported another problem envolving his MASS-11
    integration; it appears that documents with foreign characters
    (i.e. � or � ) will print and edit fine, but when the user tries
    to do a READ on them, these characters are often misinterpreted
    (i,e, wrong character displayed, etc). This depends on the document,
    some work fine, other documents don't. 
    I told him to work this issue with MASS-11 as well.
    
    Ideas?
    
    Monica