Conference bulova::decw_jan-89_to_nov-90

3557.0. "What is 12DB821C (vs. 02DB821C)?" by AKOV12::NISHINAGA (Joyce Nishinaga) Wed Oct 31 1990 10:54

The attached accounting log shows a final status code of 12DB821C for
the detached process which was running DECW$TERMINAL.EXE.  This code
looks suspiciously close to the 02DB821C code mentioned in Note 684.*
but, it appears to be different.

In any event, does anyone have any clue as to what the code 12DB821C
means?  The problem we are getting is the user's window disappears,
along with all the work that was being performed on it.  In the
attached example, the user is running CHILD.EXE and ALL-IN-1 as
a subprocess to the CHILD process on the window supported by the detached
process running DECW$TERMINAL.EXE.

Nothing is showing up in the log files; the attached accounting records are
our only clues.  The second record shows that the ALL-IN-1 subprocess
gets a "%SYSTEM-F-DEVOFFLINE, device is not in configuration or not
available" (%X00000084) error, presumably because the DECterm croaked
with the 12DB821C error.  The owner process running CHILD, however,
exits successfully.

We are completely baffled by this, and the problem is sporadic.
Any ideas would be appreciated.  I couldn't find anything similar
in this conference, except for Note 684, which really didn't provide
a solution.


Regards,
Joyce




DETACHED Process Termination
----------------------------

Username:          NISHINAGA         UIC:               [GI1RAGT,NISHINAGA]
Account:           GI1RAGT           Finish time:       30-OCT-1990 08:58:02.97
Process ID:        20209AFD          Start time:        30-OCT-1990 08:36:55.92
Owner ID:                            Elapsed time:                0 00:21:07.05
Terminal name:                       Processor time:              0 00:00:06.12
Remote node addr:                    Priority:          4
Remote node name:                    Privilege <31-00>: 00108000
Remote ID:                           Privilege <63-32>: 00000000
Queue entry:                         Final status code: 12DB821C
Queue name:
Job name:
Final status text: <no text>

Page faults:             1780        Direct IO:                 52
Page fault reads:          42        Buffered IO:              808
Peak working set:        2013        Volumes mounted:            0
Peak page file:          5233        Images executed:            1

SUBPROCESS Process Termination
------------------------------

Username:          NISHINAGA         UIC:               [GI1RAGT,NISHINAGA]
Account:           GI1RAGT           Finish time:       30-OCT-1990 08:58:05.78
Process ID:        20208507          Start time:        30-OCT-1990 08:37:18.85
Owner ID:          202088FB          Elapsed time:                0 00:20:46.93
Terminal name:                       Processor time:              0 00:00:06.62
Remote node addr:                    Priority:          4
Remote node name:                    Privilege <31-00>: 00108000
Remote ID:                           Privilege <63-32>: 00000000
Queue entry:                         Final status code: 10000084
Queue name:
Job name:
Final status text: %SYSTEM-F-DEVOFFLINE, device is not in configuration or not

Page faults:             3400        Direct IO:                208
Page fault reads:          35        Buffered IO:              263
Peak working set:        3759        Volumes mounted:            0
Peak page file:         18982        Images executed:            3

DETACHED Process Termination
----------------------------

Username:          NISHINAGA         UIC:               [GI1RAGT,NISHINAGA]
Account:           GI1RAGT           Finish time:       30-OCT-1990 08:58:06.28
Process ID:        202088FB          Start time:        30-OCT-1990 08:36:52.10
Owner ID:                            Elapsed time:                0 00:21:14.18
Terminal name:                       Processor time:              0 00:00:01.51
Remote node addr:                    Priority:          4
Remote node name:                    Privilege <31-00>: 00108000
Remote ID:                           Privilege <63-32>: 00000000
Queue entry:                         Final status code: 10000001
Queue name:
Job name:
Final status text: %SYSTEM-S-NORMAL, normal successful completion

Page faults:             1051        Direct IO:                 46
Page fault reads:          45        Buffered IO:               95
Peak working set:         458        Volumes mounted:            0
Peak page file:          3734        Images executed:            8


    
    The difference between the code 02DB821C and 12DB821C is just one of
    the condition code bits.  The meaning of the signal is the same.
    
    You may want to look in the DECTERM notes file on HANNAH:: for a
    solution to this problem.
    
    					MJC

The bit is STS$V_INHIB_MSG, which tells $PUTMSG not to display it.

			Steve

Re:.0

Error 12db821c is an XLIB I/O error, and it means that the server dropped
the connection.  This could be a network problem.  Was there really nothing
in the server log file?

				-- Bob

Thank you all for your pointers.  I did suspect a hardware/network problem,
but we had no hard evidence until yesterday when the "Device offline" error
showed up in several other places, which definitely pointed to a network
problem.  It was also discovered that a DELNI was swapped last week by
Field Service, so there's probably a connection.  It is being investigated.

Is the appropriate server log the one pointed to by DECW$DECTERM_OUTPUT?
We weren't defining this logical, so the only log I could locate was
the DECW$SM.LOG file.  I have just defined the DECW$DECTERM_OUTPUT and
will watch.

Thanks again.  I expect a network fix will make our disappearing window
problem go away, too (you'll hear more from us on this if it doesn't!).

	Joyce

The server log file is SYS$MANAGER:DECW$SERVER_0_ERROR.LOG.

				-- Bob