Conference bulova::decw_jan-89_to_nov-90

3262.0. "Printscreen problem" by MDVAX3::COOLEY () Mon Aug 27 1990 14:26

    I've searched this file with 'title="printscreen"' and turned up
    nothing on this, so I'll assume (hope) it's not a repeat question:
    
    A couple of users (vs 3100-38, VMS v5.3) are able to do "printscreen"
    once per login session. Subsequent attempts respond properly, popping
    print widget, etc. but instead of queueing the file, the system just
    leaves "decw$printscreen.tmp" (or whatever) in the login directory.
    There's no "no such queue" or anything, it just doesn't print it. 
    
    Again, the FIRST time they try to do "printscreen", it works fine. Once
    it misbehaves, they can logout/in and do one more.
    
    tis a mystery to me...
    
    I gave them the workaround to "capture portion of screen", and then use
    a "print .ps file" mb2 facility I've provided. It actually saves the
    bother of a dialogue with the print widget (which bugs many people due
    to it's 2-layered process; it makes doing a simple print cumbersome -
    hence my dcl procedures), so this is non-urgent, but I'd still like to
    solve it, since our absolutely toughest customer (real programmers
    don't use windows!) is the guy who found it.
    

	Contact your CSC, they have a patch for this problem.  Ask for 
a patch called SESSION$IMAGE01_530.  They'll retrieve it from the VOID
database for you and your customer.