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Conference bulova::decw_jan-89_to_nov-90

Title:DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:STAR::VATNE
Created:Mon Oct 30 1989
Last Modified:Mon Dec 31 1990
Last Successful Update:Fri Jun 06 1997
Number of topics:3726
Total number of notes:19516

3260.0. "DECwrite crashes windows manager" by GVA01::GVA01::BRANDT (Lee BRANDT) Mon Aug 27 1990 10:39

	Hello all,

	I have DECwrite V1.0, VMS V5.4

	Does any body know why upon using the Quit option under the File 
	menu of DECwrite, the windows manager is crashed ?

	If not can you tell me where can I start to look ?

	This is also cross referenced in the DECwrite conference.
	
	Thanks,

	Lee.
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3260.1Need more informationSTAR::VATNEPeter Vatne, VMS DevelopmentMon Aug 27 1990 12:338
Do you really mean the window manager crashed or that the server crashed?
(I'm starting to get really suspicious that people are referring to the
server as the "window manager".)  Do the borders of your windows disappear
as well as the icon box (this means the window manager crashed), or does
the entire display stop, and you have to reboot to get things back (this
means the server crashed)?

Please post the contents of SYS$MANAGER:DECW$SERVER_0_ERROR.LOG.
3260.2I have a similar software environment, and I can't reproduce your problem ...JAC::COFFLERHave you hugged your dog today?Mon Aug 27 1990 15:2010
Are you sure everything is installed correctly?  I seem to recall a message
during the DECwrite installation that certain VMS components are replaced, and
that if you upgrade VMS, you must reinstall DECwrite (I'm not sure if that's
only for specific versions or all the time).

I just did a base VMS V5.4 installation (not an upgrade), and then installed
DECwrite (along with tons of other products), and I'm not experiencing any
problems at all ...

	-- Jeff
3260.3VMS 5.4 and DECwrite 1.1 is OKGVA01::GVA01::BRANDTLee BRANDTTue Aug 28 1990 06:4529
    R:.1
    
    I'm sure it's the windows manager. The icon box disapears, all windows
    are de-iconified... so I restarted the image SYS$SYSTEM:DECW$WINMGR and
    every thing is back to normal.
    
    R:.2
    
    Jeff, the system is freshly installed (VMS5.4 and then DECwrite 1.0) in
    fact during the IVP the same thing happened (so it failed). If you want
    to reproduce the problem, *created* a new DECwrite document ( do not
    edit an old one) and then quit.
    
    
    Analyzing the windows manager gives:
    
	Image Identification Information

		image name: "DECW$WINMGR"
		image file identification: "DECWINDOWS V5.4"
		link date/time: 26-MAY-1990 11:20:16.12
		linker identification: "05-05"

    FYI, we've installed DECwrite V1.1 SSB and this solved it.
    
    Thanks,
    
    Lee.
    
3260.4Problem already QAR'dSTAR::ORGOVANVince OrgovanTue Aug 28 1990 19:012
    This has already been reported and is still under investigation.
    See QAR 4195 in the DECWINDOWS-IFT QAR database.
3260.5GERUND::WOLFEBut Pee-taah, how do we get to Neverland?!Thu Aug 30 1990 13:3917
    re. .2
    
    >I seem to recall a message during the DECwrite installation that
    >certain VMS components are replaced, and that if you upgrade VMS, you
    >must reinstall DECwrite (I'm not sure if that's only for specific
    >versions or all the time).    
    
    This only applies V1.0 of DECwrite and systems running versions of VMS
    earlier than 5.2-1. In that case, you needed to reinstal DECwrite to
    replace some CDA bits. 
    
    re. * Other users in the DECwrite conference reported crashes using
    Quit, Exit, and Close Document under certain FT's of 5.4. When they
    upgraded to more recent FT versions, the problems went away. I'm
    running 4G1 and can't reproduce this one. 
    
    			pete
3260.6No problem for meNECSC::LEVYNothin's gonna bring him backFri Sep 21 1990 16:515
I'm running DECwrite V1.0 and VMS V5.4 - SSB version.

Perhaps you need to upgrade to VMS V5.4 SSB?

	- Dave