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Conference bulova::decw_jan-89_to_nov-90

Title:DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:STAR::VATNE
Created:Mon Oct 30 1989
Last Modified:Mon Dec 31 1990
Last Successful Update:Fri Jun 06 1997
Number of topics:3726
Total number of notes:19516

3207.0. "Text not displaying in windows menus" by SNOC02::WATTS () Tue Aug 14 1990 10:04


Any and all input on this problem will be greatly appreciated!

We are now at the stage where we are certain that the problem is either:

	* so ubelievably simple we are overlooking the obvious
	or
	* a real s.o.b.

We have installed Network Consultant Workbench on a VAXstation 3100. Versions 
are:
	VMS 5.3
	CDD 4.2
	RDB 3.1
	DTR 5.0
	GKS 4.1
	FMS 2.4
	NETCW 1.1
	NCWSF 1.0

on a VAXstation 3100 M38, 24Mb memory, colour monitor. The GKS$WSTYPE is set 
to 211. As far as we are aware, all the s/w has been installed correctly.

The symptoms are that when NETCW is started, and the graphics editor entered, a 
GKS screen pops up, but while the widgets are present and can be used, there 
is no text in them - sort of a way of playing "Blind Man's Bluff".

Rarely, and without an identifiable pattern, some of the pull down menus do 
contain text - the primary menu bar never does.

We are trying to get this up for a DECworld Downunder demo, so we really need 
answers or suggestions ASAP.

regards,
Michael Watts.
T.RTitleUserPersonal
Name		DateLines
3207.1fonts?VINO::MCARLETONReality; what a concept!Tue Aug 14 1990 15:434
    Just a guess, Does the server have access to all the fonts that the
    application needs?  If the font was missing you might get empty boxes.

    						MJC
3207.2Fonts seem to be there.SNOC02::WATTSWed Aug 15 1990 05:326
    Yes, we believe that the application does have access to all the fonts
    it needs, otherwise we wouldn't get text at all - very occasionally, we
    do get a pull down menu with text in it, although apparently randomnly.
    
    regards,
    Michael Watts.
3207.3resources?PEACHS::BELDINWed Aug 15 1990 10:396
	Another guess - have any odd resource files (DECW$XDEFAULTS.DAT)
	laying around... In my playing with Motif, I found I could get
	*very* odd results....

	rb
3207.4Found the answer!SNOC02::WATTSThu Aug 16 1990 19:5115
    Well, we found our problem! We brought in another system disk which had
    NETcw installed and running - on comparison, the running version used
    GKS 4.0 and the dud one used GKS 4.1 - we took a back up of the system
    disk, installed 4.1, and NETcw stopped running, with the same symptom
    of no text in the widgets.
    
    I hereby declare a bug in GKS 4.1. In communicating with the NETcw
    folks, we discovered that they also have had this problem, and fixed it
    by reverting to V4.0
    
    Thanks to all who have offered suggestions, both by mail and response
    to this note.
    
    regards,
    Michael Watts.