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Conference bulova::decw_jan-89_to_nov-90

Title:	DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:	See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:	STAR::VATNE

Created:	Mon Oct 30 1989
Last Modified:	Mon Dec 31 1990
Last Successful Update:	Fri Jun 06 1997
Number of topics:	3726
Total number of notes:	19516

2911.0. "DECwindows V2.0 - FileView/Mail Problems " by SCOTTY::CONNELL () Mon Jun 11 1990 13:23

	I just installed VMS V5.3 and DECwindows V2.0.  Everytime users startup
	FileView, they receive the following error:

		A FileView Customization File could not be opened because of
		the following error:

			Insufficient Privilege or File Protection Violation.


	I have compared my DECwindows with another DECwindows on another system
	and cannot find any differences.

	Also, when users try to CREATE/SEND a DECwindows Mail message, they get
	the following error:

	X Toolkit Warning: DRM: I18NOpenFile: Couldn't open file decw$mail_send - DRMFai
	lure

	X Toolkit Warning: Drm__OpenHierarchy: �X�5� - DRMFailure
	DECW$MAIL severe error - attempting to complete pending actions

	SYSTEM-F-ACCVIO, access violation, reason mask=05, virtual address=33F01263, PC
	=0004B4A4, PSL=0BC00004

	  Improperly handled condition, image exit forced.

	Is there a patch? 


	Any help would be appreciated?

	Thank-you,

	Mike

T.R	Title	User	Personal Name	Date	Lines
2911.1	File protection problems	STAR::ORGOVAN	Vince Orgovan	`Tue Jun 12 1990 19:01`	9
	Check the file protections on these files: decw$system_defaults:vue$master.uid decw$system_defaults:decw$mail_send.uid vue$library:* They should be world-readable. How did you do the installation? Did you do anything to tighten security on your system after installation?
2911.2	DECwindows: Protection/Installation	SCOTTY::CONNELL		`Wed Jun 13 1990 15:45`	20
	The protection is as follows: Directory SYS$COMMON:[DECW$DEFAULTS.SYSTEM] VUE$MASTER.UID;1 (RWED,RWED,RWED,RE) DECW$MAIL_SEND.UID;1 (RWED,RWED,RWED,RE) Total of 2 files. As for the installation, I did it through the VMS V5.3 installation procedure. As for security, I just followed the VMS V5.3 installation process. Regards, Mike :-)
2911.3	Using language switching?	STAR::ORGOVAN	Vince Orgovan	`Wed Jun 13 1990 19:56`	3
	Have you by any chance used the session manager to customize your language selection? If so, DECwindows will use a different search path to lookup the .UID files.
2911.4	Session Manager	SCOTTY::CONNELL		`Thu Jun 14 1990 18:35`	15
	I never touched the modified the language selection of the Session Manager. This is happening throughout the entire cluster with all users. Again, users just acknowledge the error and then continue to work. As for mail, when they try CREATE/SEND a message, they receive the message I outlined in the original note. Should I modify the language selection of the Session Manager? Regards, Mike :)
2911.5		STAR::ORGOVAN	Vince Orgovan	`Thu Jun 14 1990 19:14`	10
	I don't understand what is happening here, but something is broken with your system/installation. Lots of clusters have done the same upgrade and none have reported problems like this. I'd concentrate on the mail problem since that message is completely clear. The DECwindows mail image cannot open the file decw$system_defaults:decw$mail_send.uid. Maybe the definition of decw$system_defaults is getting stepped on, maybe there is a file protection problem, or maybe one of the directories in the path to the .uid file has a problem.
2911.6	Status ?	UTRTSC::CAHILL	BiG,FaT & UGLY	`Tue Jun 26 1990 04:29`	6
	Hello out there....did this problem ever get solved and if so could you post the reply..if not what is the status...? GC.