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Conference bulova::decw_jan-89_to_nov-90

Title:DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:STAR::VATNE
Created:Mon Oct 30 1989
Last Modified:Mon Dec 31 1990
Last Successful Update:Fri Jun 06 1997
Number of topics:3726
Total number of notes:19516

2905.0. "PIXMAPXY on Scanproc" by TMIS01::DORON (Doing my BEST !!!) Sun Jun 10 1990 10:38

Hi, 

 I have a customer that is trying to display PIXMAPXY, and he gets some problems
while attempting doing it on a Scanproc (VAXstation3100 M38 SPX). He is running
(of course) VMS 5.3-1. Instead of displaying the image, he get's a BLACK window.
When trying to run the problem (and the source image file), on a GPX machine,
things are working FINE!!!

 I have tried to install the DECWSERVER$PATCH01_531 patch that This patch 
corrects the color allocation and the number of colors available per planes 
for the Scanproc hardware so that it functions the same as the GPX. (Actually
it patchs the SYS$COMMON:[SYSLIB]DECW$SERVER_DDX_GE.EXE file. Yet, after
restarting DECwindows, the problem still occured.

 All the files (ADA sources, Executables & Image data file) that reproduce the
problem can be found in :

		       TAV02::TSC:[DORON.TAPE]

 Help is urgently needed and will be appreciated.

		Thanks in advance,
				*-Doron-*
T.RTitleUserPersonal
Name		DateLines
2905.1STAR::MCLEMANJeff McLeman, VMS developmentSun Jun 10 1990 13:504
    I would suggest you enter a QAR. That way, you are guaranteed the
    problem will get looked at. Entering problems in this conference
    does not guarantee solution.
2905.2Good advice but...TMIS01::DORONDoing my BEST !!!Mon Jun 11 1990 02:5511
>
>    I would suggest you enter a QAR. That way, you are guaranteed the
>    problem will get looked at. Entering problems in this conference
>    does not guarantee solution.
>    

 the problem with QAR that response there is far then being fast. We trying to 
show a customer that the Scanproc machine is good enough for his application 
rather using Unix machines (SUN for example).

					*-doron-*
2905.3STAR::MCLEMANJeff McLeman, VMS developmentMon Jun 11 1990 11:314
I can sympathize with you on your situation. Yes, the QAR system may
be slow, but it is the supported mechanism.

Jeff
2905.4A QAR will be opened.TMIS01::DORONDoing my BEST !!!Mon Jun 11 1990 17:0010
Jeff,

 I am willing to open a QAR, but would it be possible to get some 
hint/preliminary help by a mail/reply to this note? It is very urgent and 
birocracy could mean loosing the business... Some time we have to be flexiable!
This what make us unique rather then the "Big Brother" (IBM). Tomorrow morning
I am going on site, but I'll get into my account when I am back home in the
evening. I hope for good news.

			*-Doron-*
2905.5STAR::MCLEMANJeff McLeman, VMS developmentTue Jun 12 1990 08:5410
Ok. I copied your test program and ran it on my Model 38 SPX. I am running
a new server that has a fix for some PIXMAP stuff. (Don't ask me, I just
break 'em) Your problem seems to be what SoftPC was seeing. Well, I ran
your test program and i get a window with a orange backround and a
little map-like thing in the upper left corner, near the quit button.

Anyways, it looks like V5.4 of VMS will fix this problem. I don't know
if the server folks are going to make a fix available for V5.3-1.

Jeff
2905.6thanksTMIS01::DORONDoing my BEST !!!Tue Jun 12 1990 11:3712
>
>Anyways, it looks like V5.4 of VMS will fix this problem. I don't know
>if the server folks are going to make a fix available for V5.3-1.
>
Jeff
 Since you R running VMS 5.4 and the problem is resolved (U should see a little
map in the upper left side corner near the QUIT button), I think QAR will be 
unnecessary (right?). Is it a Field Test version of VMS 5.4 U R running? 


			Thanks a lot for your help,
					*-Doron-*
2905.7STAR::MCLEMANJeff McLeman, VMS developmentTue Jun 12 1990 11:562
Well... It is a FT version of V5.4, but it has a later server given to
me by the DECwindows people to wring out.
2905.8Did it get qar'd?PEACHS::BELDINThu Aug 23 1990 15:456
	Did this thing get qar'd?  I have a customer with a 'potentially'
	similar problem... Code is supposed to be in the mail...

	Rick Beldin
	Atlanta CSC
2905.9MIR::ROSENBLUMMon Aug 27 1990 16:202
This problem has been fixed in a future release of VMS.
2905.10what database? which example?PEACHS::BELDINFri Aug 31 1990 12:2915
	I have another sample program that illustrates this problem very
	succinctly - it tries to put up a window with red, green and blue 
	bands.  Here are the test results:

                - Scanproc VMS 5.3-1 - black
                -     ""   VMS 5.4 FT - black
                - DECstation 3100, Ultrix 4.0 - colors
                - NONScanproc VMS 5.3-1  - colors


	What qar database is this thing in? 

	Rick Beldin
	3-1019