T.R | Title | User | Personal Name | Date | Lines |
---|
2766.1 | | STAR::MCLEMAN | Jeff McLeman, VMS development | Tue May 15 1990 17:05 | 3 |
| One would need a little more context. Is it a machine check? Is it a
system service exception? is it an access violation?
|
2766.2 | Same exact problem...system crashes upon login | LEZAH::MCHIASSON | | Wed May 16 1990 10:36 | 12 |
| I have a similar problem I am exepriencing right now. I have a VSII
with 9meg of memory and I am booting it into a cluster. Soon after I
log in thru decwindows I get my file view. As soon as I try and create
my first DECTERM, boom! The system crashes with a stack dump. I've had
everything in this system replaced from the memory boards, cpu boards,
that F/S is totally stumped. I'm now thinking this may have something
to do with the software. My gblpages are set at 40000 and gblsections
at 400. My page/swap files are huge (60K and 10K respectively). I'm
looking forward to the responses.
mc
|
2766.3 | What KIND of crash?? | CSC32::RESKE | Life's a mystery & I haven't a clue | Wed May 16 1990 11:47 | 5 |
|
Again, what kind of crash is it???
DR
|
2766.4 | SSRVEXCEPT, system service exception | LEZAH::MCHIASSON | | Wed May 16 1990 12:19 | 7 |
| Sorry,
SSRVEXCEPT, unexpected system service exception.
thanks,
mc
|
2766.5 | | DECWIN::JMSYNGE | James M Synge, VMS Development | Thu May 17 1990 17:56 | 5 |
| Please enter a QAR on this problem. You may also wish to post what
SDA produces when you do a SHOW CRASH, SHOW SUMMARY and SHOW STACK (not
too many lines, please). (Include that same info in the QAR.)
James
|
2766.6 | | SEAPEN::PHIPPS | Do not take internally. | Thu May 17 1990 19:30 | 12 |
| I know there is probably no connection but...
I got an additional disk recently. My system crashed every 20
minutes.
Not knowing any better I ran SYSGEN and did an AUTOCONFIGURE. I also
did an AUTOGEN. It had been a while and the environment and the ways
I used the system had changed a great deal.
Seems ok now.
Mike
|
2766.7 | Here is the crash/stack/summary | LEZAH::MCHIASSON | | Thu May 24 1990 13:55 | 251 |
|
Re: .5
Here is my summary/crash/stack. I've never entered a QAR so
I'm entering this info here. If you still want me to enter one, I will
but if you can see anything before hand, I won't bother filling one out
and hopefully I can take of this. If you still want me to fill out a
QAR, I'll do it...Hopefully, someone can see a problem beforehand, this
has been going on for months.
mc
SDA> show crash
System crash information
------------------------
Time of system crash: 24-MAY-1990 11:46:16.07
Version of system: VAX/VMS VERSION V5.3
System Version Major ID/Minor ID: 1/0
VAXcluster node: CUPTRX, a VAXstation II
Crash CPU ID/Primary CPU ID: 00/00
Bitmask of CPUs active/available: 00000001/00000001
CPU bugcheck codes:
CPU 00 -- SSRVEXCEPT, Unexpected system service exception
Press RETURN for more.
CPU 00 Processor crash information
----------------------------------
CPU 00 reason for Bugcheck: SSRVEXCEPT, Unexpected system service exception
Process currently executing on this CPU: NETACP
Current image file: YAKNOW$DUA3:[SYS15.SYSCOMMON.][SYSEXE]NETACP.EXE;1
Current IPL: 0 (decimal)
CPU database address: 8053C000
Press RETURN for more.
CPU 00 Processor crash information
----------------------------------
General registers:
R0 = 00000000 R1 = 80002398 R2 = 6E8B3E35 R3 = 00006710
R4 = 0000008C R5 = 00000057 R6 = 7FFE77A0 R7 = 00000006
R8 = 00028B82 R9 = 02020057 R10 = 0000DB7E R11 = 0000648C
AP = 7FFE76E4 FP = 7FFE76CC SP = 7FFE76CC PC = 8000239E
PSL = 00000000
Press RETURN for more.
CPU 00 Processor crash information
----------------------------------
Processor registers:
P0BR = 8072F800 SBR = 008EAA00 ASTLVL = 00000004
P0LR = 000020E0 SLR = 00005200 SISR = 00000000
P1BR = 7FF49600 PCBB = 0038EE20 ICCS = 00000040
P1LR = 001FFCA6 SCBB = 008E6200 SID = 08000000
TODR = 59E5342C SYSTYPE= 01010000
ISP = 8053D200
KSP = 7FFE76CC
ESP = 7FFE9800
SSP = 7FFED800
USP = 7FF97390
Press RETURN for more.
CPU 00 Processor crash information
----------------------------------
No spinlocks currently owned by CPU 00
SDA> sh summary
Current process summary
-----------------------
Extended Indx Process name Username State Pri PCB PHD Wkset
-- PID -- ---- --------------- ----------- ------- --- -------- -------- ------
34C00041 0001 SWAPPER HIB 16 80137998 80137800 0
34C00082 0002 DECW$TE_1 SYSTEM LEF 5 802E1380 8053E400 500
34C00083 0003 _TWA2: SYSTEM LEFO 4 802E18E0 00000000 108
34C00084 0004 _TWA3: SYSTEM LEFO 4 802E2140 00000000 136
34C00085 0005 _TWA4: SYSTEM LEFO 4 802D1E10 00000000 128
34C00086 0006 DNS$ADVER SYSTEM HIB 5 802E2CA0 8076C400 279
34C00047 0007 ERRFMT SYSTEM HIB 8 802939C0 806E0C00 116
34C00048 0008 CACHE_SERVER SYSTEM HIBO 16 80289790 00000000 92
34C00049 0009 CLUSTER_SERVER SYSTEM HIB 10 8028A2A0 805C9C00 209
34C0004A 000A OPCOM SYSTEM HIB 7 8028A420 80655400 141
34C0004B 000B AUDIT_SERVER AUDIT$SERVER HIB 10 8028A5A0 8060F800 209
34C0004C 000C JOB_CONTROL SYSTEM HIBO 10 80292C90 00000000 310
34C0004D 000D CONFIGURE SYSTEM HIB 10 80296F00 80561200 161
34C0004E 000E SMISERVER SYSTEM HIB 9 8029BF70 80584000 312
34C0004F 000F RDMS_MONITOR SYSTEM LEF 15 8029EC00 80678200 36
34C00050 0010 RPC$SWL SYSTEM HIBO 8 8029F110 00000000 162
34C00051 0011 VPA_DC SYSTEM HIB 15 802A0850 806BDE00 1014
Press RETURN for more.
Current process summary
-----------------------
Extended Indx Process name Username State Pri PCB PHD Wkset
-- PID -- ---- --------------- ----------- ------- --- -------- -------- ------
34C00053 0013 RSM$INSTALL SYSTEM LEFO 5 802BC4A0 00000000 93
34C00054 0014 NETACP DECNET CUR 8 802BC6F0 80726800 5974
34C00095 0015 DFS$COM_ACP <dfs$comacp> HIB 10 802F31D0 8069B000 164
34C00056 0016 EVL DECNET HIB 4 802CD3A0 805A6E00 35
34C00097 0017 DFS$00010001_1 DFS$00010001 HIB 8 802F4C80 80703A00 524
34C00059 0019 REMACP SYSTEM HIBO 8 8029BB40 00000000 35
34C0005A 001A DECW$SERVER_0 SYSTEM HIB 8 802D3C80 807F7C00 1300
34C0005B 001B SYSTEM SYSTEM LEF 5 802DE670 8081AA00 334
34C0005E 001E DECW$SERVER_1 SYSTEM HIB 7 802DD710 80749600 505
34C00060 0020 INSPECT$Exec SYSTEM HIB 8 8028CE80 80632600 64
34C00061 0021 DECW$WM_1 SYSTEM LEF 7 802DEE80 807B2000 650
34C00062 0022 SYSTEM_SM1 SYSTEM LEF 6 802DF2B0 8083D800 500
SDA> sh stack
Process stacks (on CPU 00)
--------------------------
Current operating stack (KERNEL):
7FFE76AC 02020057
7FFE76B0 0000DB7E
7FFE76B4 0000648C
7FFE76B8 7FFE76E4 CTL$GL_KSTKBAS+004E4
7FFE76BC 7FFE76CC CTL$GL_KSTKBAS+004CC
7FFE76C0 7FFE76C4 CTL$GL_KSTKBAS+004C4
7FFE76C4 8000239E EXE$EXCPTN+00006
7FFE76C8 00000000
SP => 7FFE76CC 00000000
7FFE76D0 00000000
7FFE76D4 7FFE7750 CTL$GL_KSTKBAS+00550
7FFE76D8 7FFE77D0 CTL$GL_KSTKBAS+005D0
7FFE76DC 80000014 EXE$QIOW_3+00004
7FFE76E0 8010D8F2 EXCEPTION+022F2
7FFE76E4 00000002
7FFE76E8 7FFE7708 CTL$GL_KSTKBAS+00508
Press RETURN for more.
Process stacks (on CPU 00)
--------------------------
7FFE76EC 7FFE76F0 CTL$GL_KSTKBAS+004F0
7FFE76F0 00000004
7FFE76F4 7FFE77E4 CTL$GL_KSTKBAS+005E4
7FFE76F8 FFFFFFFD
7FFE76FC 00000000
7FFE7700 000158DA
7FFE7704 000008F8 BUG$_INVCTERMMSG+00028
7FFE7708 00000005
7FFE770C 0000000C
7FFE7710 00000001
7FFE7714 6E8B3E35
7FFE7718 0001AB98
7FFE771C 00C00000
7FFE7720 6E8B3E35
7FFE7724 0001AB9D
7FFE7728 00287600
7FFE772C 0001AB9D
7FFE7730 00289A00
7FFE7734 0001AB9D
Press RETURN for more.
Process stacks (on CPU 00)
--------------------------
7FFE7738 0028E220
7FFE773C 0001AB9D
7FFE7740 002B2280
7FFE7744 0001AB9D
7FFE7748 002FA320
7FFE774C 000158DA
7FFE7750 0000CA26
7FFE7754 00010296 SYS$K_VERSION_NETWORKS+00294
7FFE7758 0001ABA8
7FFE775C 000158DA
7FFE7760 00285200
7FFE7764 0000DB7E
7FFE7768 000092A0
7FFE776C 00010284 SYS$K_VERSION_NETWORKS+00282
7FFE7770 00000000
7FFE7774 7FFE77A0 CTL$GL_KSTKBAS+005A0
7FFE7778 0001CDC4
7FFE777C 00028B8C
7FFE7780 0001CDA0
Press RETURN for more.
Process stacks (on CPU 00)
--------------------------
7FFE7784 00028B40
7FFE7788 804AAEB0
7FFE778C 00000006
7FFE7790 00028B82
7FFE7794 02020057
7FFE7798 00000000
7FFE779C 00010224 SYS$K_VERSION_NETWORKS+00222
7FFE77A0 02020057
7FFE77A4 00000000
7FFE77A8 00000006
7FFE77AC 00028B82
7FFE77B0 00000000
7FFE77B4 00018B0E
7FFE77B8 000284C0
7FFE77BC 00006734
7FFE77C0 0000FF08
7FFE77C4 0000FBD0
7FFE77C8 0000E28B
7FFE77CC 0000CA22
Press RETURN for more.
Process stacks (on CPU 00)
--------------------------
7FFE77D0 00000000
7FFE77D4 00000000
7FFE77D8 7FF973AC
7FFE77DC 7FFE77E4 CTL$GL_KSTKBAS+005E4
7FFE77E0 8013547D PROCESS_MANAGEMENT+0087D
7FFE77E4 00000000
7FFE77E8 00000000
7FFE77EC 7FF973AC
7FFE77F0 7FF97390
7FFE77F4 8010B9D0 EXCEPTION+003D0
7FFE77F8 7FFEDE96 P1SYSVECTORS+00096
7FFE77FC 03C00000
SDA> exit
|
2766.8 | | STAR::MCLEMAN | Jeff McLeman, VMS development | Thu May 24 1990 14:34 | 1 |
| Aren't you missing some more info?
|
2766.9 | Don't know, what did you want? | LEZAH::MCHIASSON | | Thu May 24 1990 15:12 | 2 |
| what else were you looking for?
|
2766.10 | | STAR::MCLEMAN | Jeff McLeman, VMS development | Thu May 24 1990 17:13 | 7 |
| All I saw in your note was the following:
SDA> show crash
System crash information
------------------------
Time of system crash: 24-MAY-1990 11:46:16.07
|
2766.11 | | ABSZK::SZETO | Simon Szeto, Asian Base-Systems @ZKO | Thu May 24 1990 23:25 | 14 |
| >All I saw in your note was the following:
>SDA> show crash
>System crash information
>------------------------
>Time of system crash: 24-MAY-1990 11:46:16.07
^
I saw a ... <NUL> right there after the
timestamp followed by 200+ more lines. Anybody else having a problem
seeing the rest of the note?
--Simon
|
2766.12 | | TLE::ROUTLEY | Kevin Routley - VAX/VMS & XD DEBUG | Fri May 25 1990 11:50 | 8 |
| re .11, .10:
This is another feature of the brain-dead text widget (or is a brain-dead
U*X feature? :-) . All the info is there, you just have to keep banging on
the down arrow of the scroll bar until it shows up. <NUL>s get the text
widget confused, probably because they are expecting zero-terminated strings
or something of that sort.
|
2766.13 | Looks like a DECNET problem | CSC32::B_HIBBERT | When in doubt, PANIC | Tue May 29 1990 17:03 | 16 |
| Your crash was in the NETACP program at PC 1AB98 due to an access
violation. I suspect that you have found a NETACP bug rather than a
DECwindows bug. There are a few things you should do to make shure you
don't have a hardware problem.
First you should do an SDA> EXAMINE/INSTRUCTION 1AB98 to make sure that
the CPU executed the instruction correctly. From the stack I suspect
that your instruction will make a stack reference since the failing VA
was on the stack just before the signal array.
Also do an SDA> SHOW DECNET/DATALINK and look at the fatal error count
field for your DEQNA/DELQA to see if it is logging errors. Also, since
this is a NETACP process, it is possible that you are crashing because
you are receiving garbage from another node. Check your line counters
under NCP to see if there is a problem.
Brian Hibbert
|