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Conference bulova::decw_jan-89_to_nov-90

Title:	DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:	See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:	STAR::VATNE

Created:	Mon Oct 30 1989
Last Modified:	Mon Dec 31 1990
Last Successful Update:	Fri Jun 06 1997
Number of topics:	3726
Total number of notes:	19516

2308.0. "DECw Mail crashes under 5.3" by DELREY::ENRIGHT_RA () Tue Feb 20 1990 02:15

    DECw Mail crashes under VMS 5.3
    I hope someone can help me ASAP.  I am an instructor in L.A. teaching
    a DECwindows user class this week at a customer site.  We are using
    an LAVC under VMS 5.3.  Whenever anyone accessec the Mail application
    from Fileview and tries to do a CREATE-SEND function from the main Mail
    window it gets blown away.  When you look at the taks output from
    Work in Progress it says:
    
    X Toolkit Warning: DRM: I18NOpenFile: Couldn't open file decw$mail_send
    - DRMFailure
    X Toolkit Warning Drm_OpenHierarchy: DRMFailure
    DECW$MAIL severe error - attempting to complete pending actions
    %SYSTEM-F-ACCVIO, access violation, reason mask=01, virtual address=
    43F01388, etc.
    
    If anyone knows a fix please publish here ASAP.  I am in the middle
    of a class and don't have access to Release Notes.  Thanks in advance.
    
    -- Ray

T.R	Title	User	Personal Name	Date	Lines
2308.1		GOSOX::RYAN	DECwindows Mail	`Tue Feb 20 1990 07:44`	18
	It means exactly what it says - it can't find DECW$MAIL_SEND.UID. Have you changed the assignment of DECW$SYSTEM_DEFAULTS? Check things out as follows: $ show log decw$system_defaults "DECW$SYSTEM_DEFAULTS" = "SYS$COMMON:[DECW$DEFAULTS.USER]" (DECW$LOGICAL_NAME S) = "SYS$COMMON:[DECW$DEFAULTS.SYSTEM]" = "SYS$LIBRARY:" 1 "SYS$LIBRARY" = "SYS$SYSROOT:[SYSLIB]" (LNM$SYSTEM_TABLE) $ dir decw$system_defaults:decw$mail*.uid Directory SYS$COMMON:[DECW$DEFAULTS.SYSTEM] DECW$MAIL_MAIN.UID;1 DECW$MAIL_MISC.UID;1 DECW$MAIL_READ.UID;1 DECW$MAIL_SEND.UID;1 Total of 4 files.
2308.2	No Help Yet on DECw Mail	DELREY::ENRIGHT_RA		`Tue Feb 20 1990 20:23`	4
	RE: note .1 I have CAREFULLY checked out the logical defs and directory contents shown and mine are EXACTLY as shown. I even re-booted to see if that would help. NO LUCK. Any other ideas, I am running out of time?
2308.3		GOSOX::RYAN	DECwindows Mail	`Wed Feb 21 1990 09:16`	6
	As I pointed out in mail, another possibility is FileView running out of some quota (such as FILLM). Do you have several applications running simultaneously from FileView? Does it work if you just do RUN SYS$SYSTEM:DECW$MAIL from DCL? Mike
2308.4		GOSOX::RYAN	DECwindows Mail	`Wed Feb 21 1990 09:18`	7
	And, of course, check the protection on DECW$SYSTEM_DEFAULTS: DECW$MAIL*.UID. Again, the problem is that DECW$MAIL_SEND.UID can't be open - look for reasons it can't (ways in which it differs from DECW$MAIL_MAIN.UID, which clearly is being opened successfully). Mike
2308.5	Culprit was FILLM!	DELREY::ENRIGHT_RA		`Fri Feb 23 1990 00:32`	8
	BINGO! As per your note .3 I checked the process parameters and found that FILLM was 20. I bumped it to 40 and now DECw Mail works fine. Thanks for the help. Where can I find guidelines to other process parameter values for DECwindows? Anyone?
2308.6	Moved .5 from 2341.0	DECWIN::FISHER	Burns Fisher 381-1466, ZKO3-4/W23	`Tue Mar 06 1990 14:10`	3
	(Moved 2308.5 to its proper location) Burns